Skip to Content

Tourism and Hospitality, Volume 3, Issue 1

2022 March - 21 articles

Cover Story: This study investigated the differential effects of determinants of satisfaction on electronic word-of-mouth (eWOM) behavior in the sharing economy with peer-to-peer accommodations and timeshares. Results indicated that amenities, economic benefits, and trust demonstrated an indirect effect on eWOM behavior through satisfaction, but community belonging affected eWOM behavior directly. Multiple-group SEM revealed that accommodation type moderated the indirect effects of community belonging, economic benefits, and trust on eWOM behavior, such that the indirect effect was significant only for timeshare accommodations. The findings highlight competitive differences that influence eWOM between peer-to-peer accommodations and timeshares that otherwise offer similar home-like accommodations. View this paper
  • Issues are regarded as officially published after their release is announced to the table of contents alert mailing list .
  • You may sign up for email alerts to receive table of contents of newly released issues.
  • PDF is the official format for papers published in both, html and pdf forms. To view the papers in pdf format, click on the "PDF Full-text" link, and use the free Adobe Reader to open them.

Articles (21)

  • Article
  • Open Access
56 Citations
26,708 Views
16 Pages

21 March 2022

Virtual reality technology has been widely applied in the tourism industry, but the literature examining the relationship between the virtual tourism experience and cultural dissemination behavior is limited. This present study examines how a virtual...

  • Article
  • Open Access
3,987 Views
17 Pages

2 March 2022

This study is a case examination of multiple types of resident and visitor markets of a county that can be described as a fringe community, having both rural and urban amenities and characteristics. It is part of a larger economic development study e...

  • Article
  • Open Access
8 Citations
9,041 Views
21 Pages

1 March 2022

The spotlight on “smart and green” has never been so bright and, within the hotel sector, emphasis on opportunities such as sustainability and digitisation are quickly shaping the agenda. This paper explores key components of the “s...

  • Article
  • Open Access
82 Citations
35,500 Views
11 Pages

23 February 2022

Virtual reality has become a more common phenomenon in both destination marketing and on-site experience. The recent challenges such as overtourism and the COVID-19 pandemic have created a pressing need to examine virtual tourism as an alternative to...

  • Systematic Review
  • Open Access
22 Citations
29,439 Views
22 Pages

Management Accounting Practices in the Hospitality Industry: A Systematic Review and Critical Approach

  • Filipa Campos,
  • Luís Lima Santos,
  • Conceição Gomes and
  • Lucília Cardoso

16 February 2022

The hospitality industry has been making a remarkable contribution to the growth of several countries’ economies. From a business perspective, the best management accounting (MA) techniques and practices are fundamental to the success of companies. H...

  • Article
  • Open Access
11 Citations
6,465 Views
18 Pages

Determinants of Customer Satisfaction and eWOM in the Sharing Economy: Timeshare versus Peer-to-Peer Accommodations

  • Jennifer Redditt,
  • Marissa Orlowski,
  • Alan Fyall,
  • Amy M. Gregory and
  • Heejung Ro

15 February 2022

This study aims to investigate the differential effects of determinants of satisfaction on subsequent electronic word-of-mouth (eWOM) behavior in the sharing economy with peer-to-peer accommodations and timeshares. Data were collected from consumers...

  • Article
  • Open Access
5 Citations
3,812 Views
15 Pages

10 February 2022

The role of social capital in the early phases of development of a family business is well documented, but the dynamism of the entrepreneur’s social capital in the agritourism business remains a relatively lesser-studied area. The current resea...

  • Article
  • Open Access
6 Citations
12,474 Views
26 Pages

9 February 2022

This article covers the topic of the tourist attractiveness of Tokyo in the opinion of 369 tourists from Poland. A definition of tourist attractiveness and its factors is provided. Basic information on Tokyo, including accommodation, eating facilitie...

  • Article
  • Open Access
14 Citations
16,560 Views
20 Pages

What Tourists Want, a Sustainable Paradise

  • Cathrine Linnes,
  • Jerome Agrusa,
  • Giulio Ronzoni and
  • Joseph Lema

9 February 2022

The increasing complexity of tourism and sustainability offers opportunities and challenges among diverse stakeholder perspectives. The need for sustainable and nature-based approaches exists throughout the growing body of literature from among a num...

  • Brief Report
  • Open Access
4 Citations
3,929 Views
8 Pages

2 February 2022

Local food emphasises destination distinctiveness as food production is a locally embedded activity. Proponents of food tourism contend that it increases local food consumption as tourists and tourism and hospitality businesses are attracted to local...

  • Article
  • Open Access
2 Citations
4,813 Views
16 Pages

2 February 2022

This study aimed to analyze the competitive relationship among meetings, incentive, convention, and exhibition (MICE) destinations with reference to the notion of niche businesses in New Zealand, and to explore the existence of cooperative strategies...

  • Article
  • Open Access
17 Citations
14,415 Views
21 Pages

29 January 2022

This study employed the Uses and Gratifications Theory to explore the motivations for utilizing a smartphone during trips and satisfactions with travel experience. This study adopted multilevel SEM to explore how U&G motivations affect e-tourist...

  • Article
  • Open Access
11 Citations
8,007 Views
14 Pages

20 January 2022

This study introduces and applies the uses and gratifications theory to travel and tourism, resulting in a classification of U & G motivations (extant items) for this field. Uses and gratifications motivations are important for understanding e-to...

  • Article
  • Open Access
5 Citations
4,601 Views
20 Pages

19 January 2022

Although place branding in cross-border (c-b) areas is challenging, various c-b areas with common eco-natural and cultural characteristics are popular tourist brands in their own right. The emergence of c-b areas as destinations is not surprising sin...

  • Review
  • Open Access
21 Citations
20,653 Views
11 Pages

Railway and Tourism: A Systematic Literature Review

  • Giovanni Peira,
  • Agata Lo Giudice and
  • Stefania Miraglia

18 January 2022

From the second half of the 20th century, numerous railways, especially in industrial and mining areas, were abandoned for economic reasons. The activism of the “railfans”, who are fond of trains, has made it possible to set up voluntary associations...

  • Article
  • Open Access
23 Citations
10,612 Views
22 Pages

14 January 2022

While the COVID-19 pandemic evolves and new variants emerge, destinations and cities look to tourism recovery, cautiously rebooting and re-opening borders. Since the start of the pandemic, dramatic lockdowns have been employed, resulting in dire econ...

  • Article
  • Open Access
3 Citations
7,816 Views
16 Pages

13 January 2022

The luxury segment of the hospitality sector has been growing worldwide. Luxury hospitality is about providing a unique experience for guests, and this type of experience requires having employees who understand the luxury culture and are trained at...

  • Article
  • Open Access
30 Citations
11,021 Views
16 Pages

Place Brand Co-Creation through Storytelling: Benefits, Risks and Preconditions

  • Ioana S. Stoica,
  • Mihalis Kavaratzis,
  • Christina Schwabenland and
  • Markus Haag

30 December 2021

Co-creation in place branding is used as an umbrella term for the complex brand meaning emerging through stakeholders’ participation in place activities, their contribution, collaborations and interchange of ideas and resources. Co-creation is often...

  • Article
  • Open Access
8 Citations
6,015 Views
14 Pages

24 December 2021

Place branding often builds upon gastro-cultural features. Yet, the convergence point between gastro-cultural place identity and the experience on offer could (and should) further benefit from contemporary studies in emerging fields, such as value co...

Get Alerted

Add your email address to receive forthcoming issues of this journal.

XFacebookLinkedIn
Tour. Hosp. - ISSN 2673-5768