Tourism and Hospitality, Volume 5, Issue 1

Little research has been conducted specifically on emotional intelligence (EI) and perceived quality of service in the hospitality industry. The main goal of this research consists of providing empirical evidence related to EI regarding its importanc...

Like many other Small Island Developing States, São Tomé and Príncipe’s economy faces major weaknesses and constraints. These challenges are especially marked on the island of Príncipe, owing to its small size and do...

Women’s participation in the tourism workforce is growing intensely in response to Saudi Vision 2030. Notwithstanding this, Saudi women still have limited access to senior management positions. This study explores the barriers that Saudi women...

Winter, snow, and mountains, epitomized by the world-renowned Rocky Mountain range, are an integral part of Canada’s sport-culture identity and international tourism brand, yet the climate change risk posed to this important ski tourism region...

This study aims to understand solo female travellers’ hotel experiences in Canada by analyzing online reviews from TripAdvisor. We employed keywords such as “solo female” and “single female” to identify online reviews, f...

Spatial competition considerations are important in hotel location selection. This study proposes and demonstrates a method of colocation network analysis to quantify the potential encroaching effect of spatial inter- and intra-competition between un...

Ibiza is an island in the Western Mediterranean internationally known as a sun and beach tourist destination, and it is notable for its nightclubs. This fact is the result of a century of tourist history that began in the first third of the 20th cent...

The main goal of this manuscript is to analyse Latin American theme parks as tourist attractions for stimulating future tourism demand after the pandemic crisis. The methodology used in this study is a set of qualitative and quantitative indicators f...

Cross-industry clusters are essential for the economic prosperity of a region. However, studies do not address competitive clusters among the airline and tourism industries. Thus, this paper considers the case of both industries in terms of the clust...

Zoos consistently implement codes of conduct in efforts to manage visitor behaviour. However, few studies have examined the use of the codes of conduct in zoos, even though they carry significant ethical implications regarding the relationship betwee...