- Article
Customer Sentiments in Product Reviews: A Comparative Study with GooglePaLM
- Olamilekan Shobayo,
- Swethika Sasikumar,
- Sandhya Makkar and
- Obinna Okoyeigbo
In this work, we evaluated the efficacy of Google’s Pathways Language Model (GooglePaLM) in analyzing sentiments expressed in product reviews. Although conventional Natural Language Processing (NLP) techniques such as the rule-based Valence Awa...

