- Review
Communication and Its Impact on Patient Experience as a Cornerstone of the Digitalisation of Healthcare Business Processes: A Scoping Review
- Ana Ibáñez-Hernández,
- Juan-José López-García and
- Carmen Quiles-Soler
Digital transformation (DT) has become increasingly prominent the healthcare scene, incorporating digital innovations into all healthcare processes in a new eHealth 4.0 model. In this paradigm, communication becomes a key process for making decisions...

