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  • Review
  • Open Access

21 August 2022

25 Pages

Avoiding Food Neophobia and Increasing Consumer Acceptance of New Food Trends—A Decade of Research

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1
Campus Straubing for Biotechnology and Sustainability, Technical University of Munich, Essigberg 3, 94315 Straubing, Germany
2
German Institute of Food Technologies (DIL e.V.), Prof.-von-Klitzing-Straße 7, 49610 Quakenbrück, Germany
3
Department of Food Engineering, Ondokuz Mayis University, Samsun 55139, Turkey
4
Agribusiness Department, Universitas Sulawesi Barat, Majene 91412, Indonesia

Abstract

The increasingly fierce competition in food trends requires producers to innovate and develop new foods to be accepted and to avoid neophobia by consumers at the same time. Food neophobia’s motivational adoption barriers include the consumption of novel foods, social norms and conflicting eating goals. Therefore, appropriate strategies are needed to avoid neophobia amid the presence of new food trends in the market. Efforts to avoid food neophobia can also be accepted as part of the sustainability concept, in which the consumer has new foods to choose from in order to reduce scarcity in one particular type of food. The food industry is also challenged to produce healthy food by producing food from natural ingredients. In this article, new food trends and advances in food processing are described, and through them, strategies to avoid neophobia and increase consumer acceptance of new food trends are referenced. Neophobia meets marketing food products delivered to consumers facing motivational adoption barriers, such as the consumption of novel foods, social norms and conflicting eating goals, which are indicated to be challenges to purchase drivers in new food trends. Tasting foods is indicated as one of the most efficient means to ensure neophobia reduction in new foods and new food trends. Other factors identified to reduce food neophobia are education, income, taste and exposure to novel foods. Some preconditions for novel foods to be accepted by consumers are related to the very nature of food innovation, the manufacturer’s features and market circumstances. Food processed with advanced technologies may differ depending on the brand of the food production company and the knowledge of consumers about the novel foods. Moreover, food technology is seen as more acceptable for plant food products based or natural ingredients for consumers. In addition to the focus on health benefits, it is supports the sustainability of food systems. Another accidental element is the transparent traceability system providing accurate and adequate information about such novel foods.

1. Introduction

In recent decades, the worldwide dynamics of food production and consumption has changed dramatically. The capacity of the Earth to renew its own resources is constrained because of the exponential growth of the human population. The global human population has doubled in the last 50 years and is predicted to reach 9.7 billion by 2050. The Food and Agriculture Organization (FAO) estimates that 1.3 billion tons of food is lost every year along the food chain. Accordingly, a reduction in food waste and loss is the first step toward food security. Indeed, food production needs to expand by 70% by 2050 to feed the world’s population. Furthermore, diets should adapt to include more plant-, insect-, and microalgae-based products, rather than animal products [1]. Such conditions trigger the need for a specific blueprint that ensures sustainability and food security through an integrated approach to extend the offer of new foods and to limit food losses and waste in association with changes in the food preferences of consumers.
New food trends result from changes in eating behavior, tastes and eating patterns. Novel foods are defined in the EU as newly developed, innovative food, food produced using new technologies and production processes, as well as food which is or has been traditionally eaten outside of the EU [2]. This includes food produced on the basis of genetically modified organisms or non-traditionally used plants or animals, or produced by novel processes that have a significant influence on the food and its properties. Well-known examples of such technologies include nanotechnology, pulsed electric fields (PEF) and genetic engineering [3,4]. On top of this, there are new innovations in the use of technologies such as computing microtomography [4] to improve processes, as well as the use of side streams for the production of high-quality products [5]. The psychological attitude that affects the consumption and acceptance of food by consumers is food neophobia. It is a condition in which consumers feel doubtful toward and resist new foods. The neophobia phenomenon is a situation faced by food processors in the global market competition, so it is necessary to innovate and develop food products to reduce the high failure rate in the market [6]. Therefore, food neophobia leads to the tendency in regular consumption of the same types of food to avoid tasting new foods [7]. It was suggested that neophobia played a significantly stronger role in determining the likelihood of food rejection by consumers than other factors [8]. This is because food neophobia affects consumers’ willingness to try new foods that they have never tried before. Therefore, food neophobia can act as an internal gatekeeper in the food consumed by humans [9]. Once the food-trying threshold has been crossed, there are other mechanisms, such as exposure, preference for food, convenience and motivational barriers [1]. Motivational barriers, which consist of consuming novel food, social norms and conflicting eating goals, exist regardless of advancements in availability, exposure and affordability. It contributes to prevailing food attachments, including meat, a positive emotional bond people have with foods [2].
Some previous findings mention neophobia causing unfamiliar and new foods relatively to be avoided for fear they have a bad taste. Moreover, neophobia stimulates swallowing, which results from avoidance of food or drink [10]. Another challenge is that consumers often focus on distinct attributes of new products and neglect the positive attributes shared by existing and novel food alternatives [11].
Along with the development of information technology today, it is a strength that makes it easier for food processors to introduce their foods. Based on findings, food is one of the products that is most often shared through social media where social media is a service provider in marketing activities [12]. Social media is an effective marketing communication tool to promote food products. During the COVID-19 pandemic, the level of human dependence on social media greatly increased. Therefore, marketing food products with accurate and useful information on social media is an effective communication tool [13]. In this case, delivering truthful information is needed [14]. In the following Table 1, food neophobia, which can be observed to be country-specific, as well as the influencing factors responsible for it and possible solutions for the removal of neophobia are represented. Considering that neophobia is a result of psychological factors, the elements of marketing food products on social media lead to psychological factors consisting of environmental attitude, behavioral beliefs, perceived value, and overall image variables being the strongest purchase drivers [12].
Table 1. Comparing food neophobia in Europe, Asia, US and Canada.
For this review, several articles were gathered from scientific sources regarding food neophobia and consumer acceptance of new food trends relevant to the research topic. Therefore, this paper reviews articles to arrange appropriate strategies for reducing neophobia and increasing consumer acceptance of novel foods and new food technologies.

2. Methods

This article reviews the most relevant published references or topics related to food neophobia and consumer acceptance of new food trends. The keywords used for search criteria included the terms food, neophobia, consumer acceptance, new food trends, consumer awareness and disgust. The database was searched on Google scholar, as well as WoS. Originally, around 3170 research items were shown. We wanted to perform a country-by-country analysis, due to which the search narrowed down to 203 articles. Out of these articles, we made a selection based on the research items that best suited our topic specifically and rounded up our search to 133 research items. We present and discuss the strategies to avoid food neophobia and to increase consumer acceptance of novel foods. Specifically, this article includes neophobia of new food trends, food processing advancements and perceptions of consumers toward new food trends, social acceptability and visibility of new food trends, and accuracy and adequacy of information on new food trends.

7. Conclusions

One of the main bottlenecks in new food trends is food neophobia. It is a psychological state in which individuals avoid or resist to eat novel foods. Neophobic people are fearful and feel doubtful about new foods or foods processed with new technologies. The level of neophobia is determined by many internal and external factors which are integrated within an individual’s attitude toward new foods, including age, gender, spatial context, education, exposure to novel food, income, experience, travel habits, ideology, dietary factors, disgust sensitivity and personality. Neophobia is a phenomenon happening worldwide and there are divergent reasons for avoiding food, including food from different cultures, unusual and unfamiliar food, novel food, healthy food as an alternative version of already known food, and food of unknown origin. Moreover, neophobics generally resist new food brands, functional and convenience food, and foods processed by new technology. Therefore, novel food producers have reason to take into account the phenomenon in their marketing strategy to stimulate the willingness of consumers to try, accept and buy new foods and foods produced with the use of new technologies. There are some preconditions for novel food to be accepted by consumers related to the very nature of food innovation, the manufacturer’s features and market circumstances. Consequently, the social acceptance of food derived, for example, from insects, micro-algae, edible jellyfish and cultured meat, as well as food processed with new technologies, may differ depending on the brand of the food production company and the knowledge of consumers about the novel foods. To avoid neophobia and increase the acceptance of new food trends, a system of information with accurate and adequate data is produced and shared among producers and consumers. There is always the real economic situation and the structural condition of the food industry when the novel food is launched to market. Accordingly, consumers nowadays are savvier when it comes to novel food and are less susceptible to marketing hype than previous generations. However, they have to figure out how to assess the novel food. Therefore, another requirement needed for making novel food more socially acceptable is a transparent traceability system providing accurate and adequate information about novel foods.

Author Contributions

S.A.S.: Conceptualization, Data curation, Investigation, Writing—original draft, Visualization, Funding acquisition, Supervision, Writing—review and editing, Project administration. O.Z.: Writing—original draft. I.K.: Writing—original draft. K.: Writing—original draft. N.M.H.A.: Writing—original draft. J.G.: Validation, Supervision, Writing—review and editing. V.H.: Funding acquisition, Resources, Project administration. S.S.: Funding acquisition, Supervision, Writing—review and editing. All authors have read and agreed to the published version of the manuscript.

Funding

This study was supported by the research project entitled “Sustainable up-cycling of agricultural residues: modular cascading waste conversion system” (research grant agreement No. FACCE SURPLUS/III/UpWaste/02/2020) funded by the National (Polish) Center for Research and Development (NCBiR) (FACCE SURPLUS/III/UpWaste/02/2020 project). Research is partially funded by the German Federal Ministry of Education and Research (BMBF), in the frame of FACCE-SURPLUS/FACCE-JPI project UpWaste, grant number 031B0934A.

Institutional Review Board Statement

Not applicable.

Data Availability Statement

Not applicable.

Conflicts of Interest

The authors declare that they have no known competing financial interests or personal relationships that could have appeared to influence the work reported in this paper.

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