Next Article in Journal
Aging of Agricultural Labor Force and Technical Efficiency in Tea Production: Evidence from Meitan County, China
Previous Article in Journal
Mining and Local Economies: Dilemma between Environmental Protection and Job Security
Previous Article in Special Issue
Evaluating the Environmental Performance of a Product/Service-System Business Model for Merino Wool Next-to-Skin Garments: The Case of Armadillo Merino®
Open AccessArticle

PSS Strategic Alignment: Linking Service Transition Strategy with PSS Business Model

Department of System Design, Tokyo Metropolitan University, Tokyo 191-0065, Japan
*
Author to whom correspondence should be addressed.
Sustainability 2019, 11(22), 6245; https://doi.org/10.3390/su11226245
Received: 14 October 2019 / Revised: 1 November 2019 / Accepted: 4 November 2019 / Published: 7 November 2019
One of the most promising business models towards economic circularity is product-service system (PSS). Despite its great potential benefits, shifting the traditional business model of a manufacturer into PSS business model commonly refers to service transition and triggers inconsistencies between strategic direction and organization arrangement at an operational level. The absence of alignment between the service transition strategy and the PSS business model is greatly emphasized as a crucial enabler, risk factor and key success factor of the service transition. However, limited academic works have concretely contributed to the strategic alignment. Through a systematic literature review, this paper proposes a PSS business alignment that enables the manufacturer to identify the strategic objective of its service transition strategy and align it with PSS business model. The theoretical version of the proposed framework is redefined and redeveloped through two cycles of action research involving 11 Japanese companies. View Full-Text
Keywords: strategic alignment; service transition; product-service system; strategy; strategic objective; strategy map; business model strategic alignment; service transition; product-service system; strategy; strategic objective; strategy map; business model
Show Figures

Figure 1

MDPI and ACS Style

Sholihah, M.; Maezono, T.; Mitake, Y.; Shimomura, Y. PSS Strategic Alignment: Linking Service Transition Strategy with PSS Business Model. Sustainability 2019, 11, 6245.

Show more citation formats Show less citations formats
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Access Map by Country/Region

1
Back to TopTop