Sustainability, Volume 11, Issue 12
2019 June-2 - 264 articles
Cover Story: Overtourism generates reductions in the quality of service in the tourist destination and the rejection of the local population. Previous studies have suggested that social networks and new electronic channels could be accelerators of the process of overcrowding destinations, but this link has not yet been established. In this study, the city of Barcelona and Chinese tourists were used to contrast this effect, as a massively popular tourist destination city and a large number of high-level and economic potential tourists, respectively. Two types of study were used: big data applied to social media with sentimental analysis, and analysis of travel packages offered in China to travel to Spain. Relevant results were obtained to understand the influence of social networks on the travel behavior of tourists, possible contributions to overtourism, and recommendations for the management of tourism. View this paper - Issues are regarded as officially published after their release is announced to the table of contents alert mailing list .
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