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Open AccessArticle

Cultural Heritage Appraisal by Visitors to Global Cities: The Use of Social Media and Urban Analytics in Urban Buzz Research

by Karima Kourtit 1,2,3,4,5,6, Peter Nijkamp 1,4,5,6,* and João Romão 6,7
1
Smart Cities & Data Analytics Lab, JADS (Jheronimus Academy of Data Science), 5211 ‘s-Hertogenbosch, The Netherlands
2
Department of Social and Economic Geography, Uppsala University, 751 20 Uppsala, Sweden
3
Centre for the Future of Places (CFP), KTH Royal Institute of Technology, 11428 Stockholm, Sweden
4
Institute of Socio-Economic Geography and Spatial Management, Adam Mickiewicz University, 61712 Poznan, Poland
5
Center for European Studies, Alexandru Ioan Cuza University, 700506 Iasi, Romania
6
School of Architecture, Planning and Design, Mohammed VI Polytechnic University, Ben Guerir 43150, Morocco
7
Centre for Advanced Studies in Management and Economics (CEFAGE - UALG), University of Algarve, 8005-139 Faro, Portugal
*
Author to whom correspondence should be addressed.
Sustainability 2019, 11(12), 3470; https://doi.org/10.3390/su11123470
Received: 6 March 2019 / Revised: 20 May 2019 / Accepted: 23 May 2019 / Published: 24 June 2019
(This article belongs to the Special Issue Valuing Cultural Capital in the Smart Cities Era)
An attractive cultural heritage is an important magnet for visitors to many cities nowadays. The present paper aims to trace the constituents of the destination attractiveness of 40 global cities from the perspective of historical-cultural amenities, based on a merger of extensive systematic databases on these cities. The concept of cultural heritage buzz is introduced to highlight: (i) the importance of a varied collection of urban cultural amenities; (ii) the influence of urban cultural magnetism on foreign visitors, residents and artists; and (iii) the appreciation for a large set of local historical-cultural amenities by travelers collected from a systematic big data set (emerging from the global TripAdvisor platform). A multivariate and econometric analysis is undertaken to validate and test the quantitative picture of the above conceptual framework, with a view to assess the significance of historical-cultural assets and socio-cultural diversity in large urban agglomerations in the world as attraction factors for visitors. The results confirm our proposition on the significance of urban cultural heritage as a gravity factor for destination choices in international tourism in relation to a high appreciation for historical-cultural amenities. View Full-Text
Keywords: cultural heritage; global cities; attractiveness; historical-cultural amenities; language diversity; cultural heritage buzz; foreign visitors; residents; artists; TripAdvisor; fractionalization index cultural heritage; global cities; attractiveness; historical-cultural amenities; language diversity; cultural heritage buzz; foreign visitors; residents; artists; TripAdvisor; fractionalization index
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Kourtit, K.; Nijkamp, P.; Romão, J. Cultural Heritage Appraisal by Visitors to Global Cities: The Use of Social Media and Urban Analytics in Urban Buzz Research. Sustainability 2019, 11, 3470.

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