From Sustainable to Responsible Fashion: Managing Semantic Tensions in Fashion Communication
Abstract
1. Introduction
2. Literature Review
2.1. Fashion Communication: A Complex and Evolving System
2.2. Defining Responsible Fashion: Concepts and Semantic Shifts
2.3. Positioning the Present Study
3. Methods
3.1. Research Design
3.2. Participants
- They engage in activities related to fashion communication, either as their main focus or as part of a broader set of activities;
- They are involved in communicating responsibility and sustainability, to a central or partial extent;
- They address an Italian audience, either exclusively or partially.
- Professional journalists (n = 7), who communicate fashion mainly through journalistic and popular articles, both online and in print;
- Digital creators (n = 7), including bloggers and social media influencers, communicating across multiple digital channels (e.g., blogs, podcasts, newsletters, video platforms, and social media);
- Researchers (n = 9), engaged in academic (n = 5) or applied research (n = 4), who contribute to the production and critical interpretation of knowledge related to responsible fashion through reports, books, and scientific articles;
- Brand communicators (n = 7), working within companies who are responsible for marketing and communication activities. This group includes both individuals managing the communication of their own brand—across online and in-store contexts (n = 3)—and those developing and implementing communication strategies within established brand structures (n = 4);
- Other fashion professionals (n = 4), contributing to the fashion communication ecosystem but not fitting into the main categories. This group includes a sustainability communication expert within a prominent Italian fashion institution, a communication agency professional, a fashion photographer, and an image consultant.
3.3. Data Collection and Analysis
4. Results
4.1. Defining Responsible Fashion: An Ongoing Discursive Process
4.1.1. Brief History of the Terms
At the beginning, at least from our perspective, I saw a lot of use of the term “green”. So initially sustainability was simply about nature […]. At first, it was “ecological”, then it became “sustainable”. Now, in my opinion, the term “responsible” is used more, because two things happened. The first is the recognition of a type of sustainability that is not only environmental, but also human.(J04_respfashion_F)
At the beginning there was a strong focus on the ecological aspect, on environmental impact, and then the social aspect became very important as well—the impact on communities. So the very concept of “fashion responsibility” has changed a lot since I started working on it.(J03_respfashion_F)
The first fashion shops that we would now call “sustainable”—back then they were called “ecological” or “environmentalist”—were unbearably dreary. I don’t know, these shapeless hemp jackets, these horribly scratchy linen fabrics, rustic linen… handmade things, badly made, with clearly punitive designs. They implied renunciation and the total absence of style, right? The message was basically: you have to behave well, ethically, by buying garments made with respect for the environment, but you have to feel uncomfortable, you have to suffer!(J02_fashion_M)
After Rana Plaza, another major turning point was the birth of Fashion Revolution. At that time, the term “ethical fashion” was used. The focus was on workers’ rights, supply-chain conditions, and so on.(J06_respfashion_F)
Then, little by little […] sustainable, responsible brands began to appear that weren’t sad anymore. Because at the beginning sustainable fashion was like a sackcloth —it was very punitive, right? In the choice of colors, in the choice of materials…(J04_respfashion_F)
Sustainable fashion arrived, more or less as a generic term… now, if you notice, among insiders the term “responsible” is widely used—and Fashion Revolution itself uses it. There was “ecological fashion”, “eco-friendly”, and now the term is “responsible fashion”. Those who use it believe that “responsible” is the only word that encompasses all these different facets.(J06_respfashion_F)
4.1.2. Sustainable Fashion as an Ideal Horizon, Responsible Fashion as a Compromise
We never describe ourselves that way. [Ours] is a responsible company, but not a sustainable one. […] Sustainability is based on certain environmental, social and economic parameters that, for a company that produces and sells worldwide, are […] simply too difficult to achieve! I mean, how can you think it’s sustainable if…? But responsible, yes. Responsibility means knowing your impact at all levels and trying to work to be part of the solution rather than part of the problem.(B02_respfashion_M)
“Responsible fashion” has a broader approach. I like it more because it better conveys the idea of limits. Every time we produce something new, we have an impact, so it’s impossible to be… what does it mean to be sustainable? It’s difficult, because there’s always an impact somewhere. Responsibility gives you the idea that you recognize having an impact and try to reduce it.(C03_respfashion_F)
What we aim to do is not so much to comply with this or that rule or sustainability claim, but rather to say: “We are constantly on a journey to do the best we can with respect to this, this and that value” […]. That’s why talking about responsibility really means saying: “We take responsibility for conveying these messages and for doing so genuinely.” The label “We are sustainable” doesn’t really convince us, also because there’s an issue of concreteness and realism in what you can actually do—sometimes you know what should be done, but in practice it’s a whole different story!(B04_respfashion_F)
4.1.3. Responsible Fashion as a Reflexive Practice
That is why we say it is not so much about performing sustainability as a single action, but about having an attitude. I really like an expression used by our country manager, who talks about “an attitude of constant doubt”—that is, being continuously willing to question oneself.(B04_respfashion_F)
So responsible fashion, in my opinion, is fashion that asks questions. It asks what I’m buying, where it comes from, who made it. Responsibility, in this sense, is very closely connected to care.(J03_respfashion_F)
We buy clothes not for the use we actually need them for, but for other psychological reasons that I don’t really understand. Shopping is a pastime, shopping is a stress-reliever—but why?(C06_responsibility_F)
What mattered was buying second-hand, but I was still consumerist, […] I bought a lot, compulsively, because I had the excuse that it was second-hand and looked great!(C04_responsibility_F)
It’s about restoring value to what we wear—but real value. Something we take care of. So, no longer seeing clothes as things we wear and throw away, but as part of our lives, as things we care for. I always say: “In the nineteenth century, clothes were included in wills.”(B06_respfashion_F)
4.1.4. Radical Voices in Responsible Fashion Communication
In my view, this is an oxymoron: if it’s responsible, it can’t be fashion. […]. Let’s talk about responsible clothing. Fashion, in my opinion, is a sector that should be abolished, full stop.(R07_responsibility_M)
Fashion will become responsible, sustainable, and so on when those who work in this sector and those who study it understand that it is also a system of communication, expression, and individual and collective language that needs to be reconsidered within the broader system of creativity and art. That’s when the shift will happen. As long as fashion is seen merely as an economic engine tied to ephemeral dynamics linked to luxury, we will never get out of it.(R09_fashion_F)
Fashion means innovation. And innovation is different from chasing novelty at all costs. Innovation is not only about aesthetics or materials; it is also a social and cultural narrative.(J07_fashion_M)
I can give you a precise date for when everything started to slide into chaos: 1999. That is the year when a man called Monsieur Arnault decided to sweep up, for very little money—just a few tens of millions of euros—brands that were basically obsolete, completely moth-eaten, like Louis Vuitton, Christian Dior, and others, and created what we might call a kind of consortium of French brands: LVMH. […]. And shortly after that, the following year, another man, Monsieur Pinault, bought Gucci—the Gucci Group—from Tom Ford, which later became Kering, and carried out the same operation with Balenciaga, Stella McCartney, Alexander McQueen, Givenchy… And at that moment, when finance entered fashion, that was the beginning of the end. Fashion stopped being a creative activity and became an exclusively financial one, forced to respond purely and simply to economic requirements. That really was the beginning of the end. And what does that lead to? It leads to no one wanting to take risks anymore. It leads to creativity being sacrificed in the name of safety. And obviously, if you need to reach a high overall turnover, how do you do that? With sneakers, accessories, perfumes, sunglasses. And so, in short, fashion as a purely creative form of expression has progressively lost its weight.(J02_fashion_M)
4.2. Communicating Responsible Fashion: Hierarchies and Silences
4.2.1. The Environmental Dimension
For me, responsible fashion can be summed up in one word, which is “measure”. You can certainly buy second-hand, you can buy items made only from organic materials in Italy—or not necessarily in Italy, but within a controlled supply chain—these are all things that should be done. That said, the fundamental thing for me is measure: buying second-hand should not become an excuse to buy a thousand things. People should go back to saying: “Okay, I won’t buy many items, I’ll make them last, I’ll take good care of them, I’ll repair them.”(J05_respfashion_F)
Responsible fashion is having the right proportion between needs and the clothes in your wardrobe. We already have six times the clothes we actually need, so even just cutting that in half and trying never to throw them away— selling them, giving them away as much as possible. For me, responsible fashion means stopping being bulimic with clothes!(C06_responsibility_F)
4.2.2. The Social Dimension
So, it’s true that responsibility, for me, includes more dimensions than just sustainability, and it’s also true […] that in recent years companies have communicated only the environmental side. On the one hand, because they started working on that due to external pressure; on the other, because it’s easier to measure. What really drives me crazy is that people—the public, consumers, citizens—seem to be more affected by this kind of communication—which is actually more complex—CO2, decarbonization, and so on, than by an issue that, damn it, is workers’ rights! It’s immediately understandable! These people are not paid enough to live with dignity, full stop.(J06_respfashion_F)
When the collapse in Dhaka happened, the Rana Plaza, I cried bitter tears, because it was the chronicle of a death foretold2. We never managed to find out and certify which Western brands were produced at Rana Plaza. More than a thousand people died—this is something shameful. And this, I must say, is almost silenced, and that’s not okay with me.(J07_fashion_M)
It’s as if women and homosexuals, for example—men and women alike—stop at a certain threshold. In other words, you don’t go beyond the creative director’s office. Where decisions are really made, you usually find, as the norm, the Caucasian heterosexual male. And so, well, that’s a problem, in my opinion.(J07_fashion_M)
In my opinion, in recent years there have been… well, there are some areas where there is still a big issue—for example with sizing, even among sustainable brands. Especially those with very small-scale production struggle with larger or smaller sizes, because beyond a certain range the pattern changes entirely and you have to redesign it. That’s something that still needs a lot of work. From the point of view of gender inclusivity, instead, I think there has been much more progress.(C03_respfashion_F)
4.2.3. The Economic Dimension
True sustainability has three pillars: environmental, social and economic. That is, for a project to be truly sustainable… okay, environmental sustainability is important, but it also has to be socially sustainable […] and economically sustainable. Because if you set up something saying: “Okay, we produce everything in a hyper-sustainable way, without polluting, polluting as little as possible, guaranteeing workers the best conditions and everything else,” and then it turns out that you have to triple the price of the product on the market and you no longer sell anything, that activity dies! And an activity that dies is not sustainable.(B04_respfashion_F)
4.2.4. The Cultural Dimension
One issue that is really emerging, in my opinion, and that will become more and more prominent in the coming years, is the issue of Indigenous communities and local communities. […] The relationship with Indigenous and local communities […] is a relationship of power imbalance. Whether you are an alpaca breeder—or I’m thinking of wool, but it could be any other type of community that produces something I use—in the end it is the brand that sets the rules, and these people are not part of the decision-making process.(J06_respfashion_F)
No, in my opinion very little is said about the supply chain. And, on the contrary, as a scholar of heritage—I work a lot on fashion archives—I think brands actually make little use of this type of communication, which also relates to sustainability. I think they underestimate it! […] In my view, people would be interested, and it would bring them closer to brands.(R08_fashion_F)
4.2.5. The Relational Dimension
When we talk about sustainability, we rightly start with the environment, the social side, ethics, labor—but there is a fundamental base that is forgotten, namely the relational dimension of people. The people who work in this industry are completely out of their minds: egocentric, self-referential… And so, fundamentally, the damage we are doing to the planet and to others is a reflection, in my opinion, of the sickness of the people who work in this environment.(C01_respfashion_F)
This kind of openness towards others—where if I can’t get there alone, maybe we can get there together—is something that is really missing in fashion. It’s missing enormously. There is so much individualism, a tendency to stay within one’s own circuit, to pursue one’s own path. There is a lot of competition, and in my opinion it is precisely these values that have brought us where we are—and that, if worked on in the opposite direction, could really make a difference.(C01_respfashion_F)
Through this training, I realized that there are many people who share the same ethical principles that guide the way I design and create products. That is, the idea is not so much to create a product and sell it, but first and foremost to foster a sense of sharing—of a collective activity that raises people’s awareness about the product they might eventually choose to buy.(B06_respfashion_F)
4.3. Shared Repertoires and Professional Specificities
5. Discussion
6. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Appendix A
| First Level Code | Second Level Code |
|---|---|
| Profession/activity | |
| Journalist | |
| Digital creator | |
| Researcher | |
| Brand communicator | |
| Other | |
| Terms | |
| Conscious fashion | |
| Ecological fashion | |
| Environmentalist fashion | |
| Ethical fashion | |
| Green fashion | |
| Responsible fashion | |
| Sustainable fashion | |
| Other | |
| Dimensions | |
| Environmental sustainability | |
| Social sustainability | |
| Economic sustainability | |
| Cultural sustainability | |
| Relational sustainability | |
| Turning points | |
| Clean Clothes Campaign | |
| Rana Plaza collapse | |
| Fridays for Future | |
| COVID-19 | |
| Other |
| 1 | One interview involved two participants from the same organization, who asked to be interviewed together to provide a shared account of their approach. This interview was treated as a single coded case, as it referred to the same professional context and communicative practice. |
| 2 | The interviewee alludes to the title of Gabriel García Márquez’s novel Crónica de una muerte anunciada (1981), published in English as Chronicle of a Death Foretold. |
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| Activity | Type of Communicator | Gender | Age Range a | Interview Code b |
|---|---|---|---|---|
| Journalist 1 | Responsible fashion | F | 45–54 | J01_respfashion_F |
| Journalist 2 | Responsible fashion | M | 55–64 | J02_fashion_M |
| Journalist 3 | Responsible fashion communicator | F | 45–54 | J03_respfashion_F |
| Journalist 4 | Responsible fashion communicator | F | 35–44 | J04_respfashion_F |
| Journalist 5 | Responsible fashion communicator | F | 35–44 | J05_respfashion_F |
| Journalist 6 | Responsible fashion communicator | F | 35–44 | J06_respfashion_F |
| Journalist 7 | Responsible fashion | M | 55–64 | J07_fashion_M |
| Digital Creator 1 | Responsible fashion communicator | F | 35–44 | C01_respfashion_F |
| Digital Creator 2 | Responsible fashion communicator | F | 25–34 | C02_respfashion_F |
| Digital Creator 3 | Responsible fashion communicator | F | 25–34 | C03_respfashion_F |
| Digital Creator 4 | Responsible fashion communicator | F | 25–34 | C04_responsibility_F |
| Digital Creator 5 | Responsible fashion communicator | F | 25–34 | C05_respfashion_F |
| Digital Creator 6 | Responsible fashion communicator | F | 35–44 | C06_responsibility_F |
| Digital Creator 7 | Responsible fashion communicator | F | 45–54 | C07_respfashion_F |
| Researcher 1a; researcher 1b c | Responsible fashion communicator | F, F | 55–64; 65+ | R01_respfashion_FF |
| Researcher 2 | Responsible fashion communicator | F | 65+ | R02_respfashion_F |
| Researcher 3 | Responsible fashion | M | 25–34 | R03_fashion_M |
| Researcher 4 | Responsible fashion communicator | F | 35–44 | R04_respfashion_F |
| Researcher 5 | Responsible fashion communicator | M | 35–44 | R05_respfashion_M |
| Researcher 6 | Responsible fashion communicator | M | 65+ | R06_respfashion_M |
| Researcher 7 | Responsible fashion communicator | M | 65+ | R07_responsibility_M |
| Researcher 8 | Responsible fashion | F | 55–64 | R08_fashion_F |
| Researcher 9 | Responsible fashion | F | 55–64 | R09_fashion_F |
| Brand communicator 1 | Responsible fashion communicator | F | 45–54 | B01_respfashion_F |
| Brand communicator 2 | Responsible fashion communicator | M | 45–54 | B02_respfashion_M |
| Brand communicator 3 | Responsible fashion communicator | M | 25–34 | B03_respfashion_M |
| Brand communicator 4 | Responsible fashion communicator | F | 25–34 | B04_respfashion_F |
| Brand communicator 5 | Responsible fashion communicator | F | 25–34 | B05_respfashion_F |
| Brand communicator 6 | Responsible fashion communicator | F | 35–44 | B06_respfashion_F |
| Brand communicator 7 | Responsible fashion communicator | F | 45–54 | B07_respfashion_F |
| Other Fashion Professional 1 | Responsible fashion communicator | F | 35–44 | P01_respfashion_F |
| Other Fashion Professional 2 | Responsible fashion | F | 45–54 | P02_fashion_F |
| Other Fashion Professional 3 | Responsible fashion | M | 55–64 | P03_fashion_M |
| Other Fashion Professional 4 | Responsible fashion communicator | F | 35–44 | P04_respfashion_F |
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© 2026 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license.
Share and Cite
Cornaggia, C.; Lunghi, C. From Sustainable to Responsible Fashion: Managing Semantic Tensions in Fashion Communication. Societies 2026, 16, 171. https://doi.org/10.3390/soc16060171
Cornaggia C, Lunghi C. From Sustainable to Responsible Fashion: Managing Semantic Tensions in Fashion Communication. Societies. 2026; 16(6):171. https://doi.org/10.3390/soc16060171
Chicago/Turabian StyleCornaggia, Cecilia, and Carla Lunghi. 2026. "From Sustainable to Responsible Fashion: Managing Semantic Tensions in Fashion Communication" Societies 16, no. 6: 171. https://doi.org/10.3390/soc16060171
APA StyleCornaggia, C., & Lunghi, C. (2026). From Sustainable to Responsible Fashion: Managing Semantic Tensions in Fashion Communication. Societies, 16(6), 171. https://doi.org/10.3390/soc16060171

