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  • Journal of Theoretical and Applied Electronic Commerce Research is published by MDPI from Volume 16 Issue 3 (2021). Previous articles were published by another publisher in Open Access under a CC-BY 3.0 licence, and they are hosted by MDPI on mdpi.com as a courtesy and upon agreement with Faculty of Engineering, University of Talca.
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1 August 2010

Trust and Distrust in Adaptive Inter-enterprise Collaboration Management

and
University of Helsinki, Department of Computer Science

Abstract

The success and competitive edge of enterprises has become increasingly dependent on the enterprises’ agility to become members in business networks that support their own business strategies. Therefore, integration solutions with their well-weathered strategic networks are no longer sufficient. Instead, there is need for more open business service ecosystems where previously unknown services and partnerships can be utilized. The ecosystem is to be supported with infrastructure services to solve the evident problems of semantic and pragmatic interoperability and collaboration-governing contract management. Furthermore, the ecosystem must support the creation of trust relationships with previously unknown partners, and reacting to encountered breaches of trust within collaborations. This paper proposes a trust management system where autonomous enterprises make automated, private trust decisions about their membership in each collaboration separately, while taking advantage of globally shared reputation of business peers in earlier collaborations. The trust decisions are adjustable to different and changing business situations.

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