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Volume 9
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10.3390/healthcare9040382
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Article

Woman’s Needs and Satisfaction Regarding the Communication with Doctors and Midwives during Labour, Delivery and Early Postpartum

by
Barbara Baranowska
1,
Paulina Pawlicka
2,*,
Iwona Kiersnowska
3,
Alicja Misztal
4,
Anna Kajdy
5,
Dorota Sys
5 and
Antonina Doroszewska
6
1
Department of Midwifery, Centre of Postgraduate Medical Education, 01-813 Warsaw, Poland
2
Institute of Psychology, University of Gdansk, 80-309 Gdańsk, Poland
3
Department of Obstetrics and Perinatology, Medical University of Warsaw, 02-091 Warsaw, Poland
4
St. Sophia’s Specialist Hospital, 01-004 Warsaw, Poland
5
Department of Reproductive Health, Centre of Postgraduate Medical Education, 01-813 Warsaw, Poland
6
Department of Medical Communication, Medical University of Warsaw, 02-091 Warsaw, Poland
*
Author to whom correspondence should be addressed.
Healthcare 2021, 9(4), 382; https://doi.org/10.3390/healthcare9040382
Submission received: 23 February 2021 / Revised: 18 March 2021 / Accepted: 22 March 2021 / Published: 1 April 2021
(This article belongs to the Special Issue Maternal and Child Health: Advances in Translational Research)
Versions Notes

Abstract

The study aimed to identify the difference in communication needs of women giving birth and women during early postpartum. An additional goal includes the analysis of the experience and communication needs through the context of a woman’s approach to childbirth. The study is a cross-sectional, self-report survey; 521 women between 5 and 10 days after birth participated in the study. Women perceived information provided by the medical staff as the most helpful aspect of verbal communication both during labour and early postpartum. Maintaining eye contact with the medical staff was perceived as the most helpful aspect of non-verbal communication. Women were more satisfied with communication during labour and birth than in the maternity ward and those after non-instrumental childbirth were more satisfied with communication compared to the instrumental birth group. Women perceiving childbirth as the natural, physiological process considered verbal and non-verbal communication during and after childbirth as less helpful than women perceiving birth as more risky and requiring interventions. The results of the study emphasize the importance of verbal and non-verbal communication during birth and early postpartum and at the same time different communication needs during these two time points. It also showed that women who perceive labour as a physiological process seem to be less dependent on the communication with the medical staff than women who accept medical interventions during labour and birth as necessary.
Keywords: communication; childbirth; satisfaction; quality of care communication; childbirth; satisfaction; quality of care

Share and Cite

MDPI and ACS Style

Baranowska, B.; Pawlicka, P.; Kiersnowska, I.; Misztal, A.; Kajdy, A.; Sys, D.; Doroszewska, A. Woman’s Needs and Satisfaction Regarding the Communication with Doctors and Midwives during Labour, Delivery and Early Postpartum. Healthcare 2021, 9, 382. https://doi.org/10.3390/healthcare9040382

AMA Style

Baranowska B, Pawlicka P, Kiersnowska I, Misztal A, Kajdy A, Sys D, Doroszewska A. Woman’s Needs and Satisfaction Regarding the Communication with Doctors and Midwives during Labour, Delivery and Early Postpartum. Healthcare. 2021; 9(4):382. https://doi.org/10.3390/healthcare9040382

Chicago/Turabian Style

Baranowska, Barbara, Paulina Pawlicka, Iwona Kiersnowska, Alicja Misztal, Anna Kajdy, Dorota Sys, and Antonina Doroszewska. 2021. "Woman’s Needs and Satisfaction Regarding the Communication with Doctors and Midwives during Labour, Delivery and Early Postpartum" Healthcare 9, no. 4: 382. https://doi.org/10.3390/healthcare9040382

APA Style

Baranowska, B., Pawlicka, P., Kiersnowska, I., Misztal, A., Kajdy, A., Sys, D., & Doroszewska, A. (2021). Woman’s Needs and Satisfaction Regarding the Communication with Doctors and Midwives during Labour, Delivery and Early Postpartum. Healthcare, 9(4), 382. https://doi.org/10.3390/healthcare9040382

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