Table of Contents
Computers, Volume 8, Issue 1 (March 2019)
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Cover Story (view full-size image) We investigated user satisfaction in AR applied to three practical use cases. User satisfaction can [...] Read more. We investigated user satisfaction in AR applied to three practical use cases. User satisfaction can be divided into satisfaction with the interaction and with the delivery device. A total of 142 participants from the three different industrial sectors of aeronautics, medicine, and astronautics contributed to this study. In our analysis, we investigated the influence of different factors, such as age, gender, education level, Internet knowledge, and the participants’ roles in the different sectors. Our results showed that computer knowledge has a positive effect on user satisfaction. Further analysis using two-factor interactions showed that there is no significant interaction between the different factors and user satisfaction. The results affirm that the questionnaires developed for user satisfaction of smart glasses and AR application performed well, with recommendations for further improvement. View this paper.