The authors would like to make the following corrections to the published paper [1]. The changes are as follows:
- (1)
- After publication of the article, the authors identified an issue in Appendix A (Figure A2).
In Section 4.2.1 (Visitor Movement Analysis via Journey Map and Spaghetti Diagram), Figure 5 and Figure A2 are closely related. Figure 5 presents representative journey maps of two sample visitors and contains the correct final visit count and visit time values used in the analysis. Figure A2 is intended to present the complete anonymized journey map of all 45 participants across 21 subareas, based on the same finalized visit count and visit time data.
However, during the submission process, Figure A2 was unintentionally uploaded using an earlier version, and as a result, the visit count and visit time values shown in the appendix figure do not fully match those presented in Figure 5 and used in the analysis.
The authors state that the scientific conclusions are unaffected. This correction was approved by the Academic Editor. The original publication has also been updated.
Figure A2.
Comprehensive Customer Journey Map of 45 Participants across 21 Subareas.
This figure was replaced with
Figure A2.
Comprehensive Customer Journey Map of 45 Participants across 21 Subareas.
Reference
- Yum, J.; Hung, Y.-H.; Lee, J.-H. A Hybrid Spatial–Experiential Design Framework for Sustain-able Factory Tours: A Case Study of the Optical Lens Manufacturer. Sustainability 2025, 17, 10650. [Google Scholar] [CrossRef] [Scilit]
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