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Journal: Sustainability, 2023
Volume: 15
Number: 4012

Article: A Review of AI-Driven Conversational Chatbots Implementation Methodologies and Challenges (1999–2022)
Authors: by Chien-Chang Lin, Anna Y. Q. Huang and Stephen J. H. Yang
Link: https://www.mdpi.com/2071-1050/15/5/4012

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