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Open AccessArticle

Competitive Intelligence and Sustainable Competitive Advantage in the Hotel Industry

1
PhD Programm of Business and Economics, Campus El Ejido s/n 29071, University of Málaga, 29016 Málaga, Spain
2
Department of Finance and Accounting, Campus El Ejido s/n 29071, University of Málaga, 29016 Málaga, Spain
3
Department of Economics and Business Administration, Campus El Ejido s/n 29071, University of Málaga, 29016 Málaga, Spain
*
Author to whom correspondence should be addressed.
Sustainability 2019, 11(6), 1597; https://doi.org/10.3390/su11061597
Received: 17 February 2019 / Revised: 9 March 2019 / Accepted: 12 March 2019 / Published: 15 March 2019
(This article belongs to the Special Issue Sustainable Development in the Hotel Industry)
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Abstract

Competitive intelligence (CI) is a business tool within strategic management, and it is gaining significance as a process that enables companies to achieve sustainable competitive advantage. This study explores the current state of CI in the Spanish hotel industry. For this purpose, a path model has been developed which empirically investigates the relationship between CI use and its backgrounds. The results obtained suggest that environmental and organizational characteristics affect CI effort, and in turn, CI effort affects CI use. This study provides theoretical and practical implications to help managers develop sustainable competitive advantages through the potential that CI offers within the hotel industry. View Full-Text
Keywords: competitive intelligence; sustainable competitive advantage; strategic management; hotel industry competitive intelligence; sustainable competitive advantage; strategic management; hotel industry
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Casado Salguero, G.; Fernández Gámez, M.Á.; Aldeanueva Fernández, I.; Ruíz Palomo, D. Competitive Intelligence and Sustainable Competitive Advantage in the Hotel Industry. Sustainability 2019, 11, 1597.

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