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The Role of Value Stream Mapping in Healthcare Services: A Scoping Review

ROGLE, Department of Organización de Empresas, Universitat Politècnica de València, Valencia s/n, 46021 Valencia, Spain
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Int. J. Environ. Res. Public Health 2021, 18(3), 951; https://doi.org/10.3390/ijerph18030951
Received: 13 November 2020 / Revised: 4 January 2021 / Accepted: 15 January 2021 / Published: 22 January 2021
(This article belongs to the Special Issue High Performance Work Practices and Kaizen: How Sustainable Are They?)
Lean healthcare aims to manage and improve the processes in the healthcare sector by eliminating everything that adds no value by improving quality of services, ensuring patient safety and facilitating health professionals’ work to achieve a flexible and reliable organization. Value Stream Mapping (VSM) is considered the starting point of any lean implementation. Some papers report applications of VSM in healthcare services, but there has been less attention paid to their contribution on sustainability indicators. The purpose of this work is to analyze the role of VSM in this context. To do so, a scoping review of works from recent years (2015 to 2019) was done. The results show that most applications of VSM reported are in the tertiary level of care, and the United States of America (USA) is the country which leads most of the applications published. In relation with the development of VSM, a heterogeneity in the maps and the sustainability indicators is remarkable. Moreover, only operational and social sustainability indicators are commonly included. We can conclude that more standardization is required in the development of the VSM in the healthcare sector, also including the environmental indicators. View Full-Text
Keywords: lean healthcare; Value Stream Mapping (VSM); patient flow; process improvement; systematic literature review; sustainability; scoping review; bibliometric; bibliometrix; primary care; secondary care lean healthcare; Value Stream Mapping (VSM); patient flow; process improvement; systematic literature review; sustainability; scoping review; bibliometric; bibliometrix; primary care; secondary care
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MDPI and ACS Style

Marin-Garcia, J.A.; Vidal-Carreras, P.I.; Garcia-Sabater, J.J. The Role of Value Stream Mapping in Healthcare Services: A Scoping Review. Int. J. Environ. Res. Public Health 2021, 18, 951. https://doi.org/10.3390/ijerph18030951

AMA Style

Marin-Garcia JA, Vidal-Carreras PI, Garcia-Sabater JJ. The Role of Value Stream Mapping in Healthcare Services: A Scoping Review. International Journal of Environmental Research and Public Health. 2021; 18(3):951. https://doi.org/10.3390/ijerph18030951

Chicago/Turabian Style

Marin-Garcia, Juan A.; Vidal-Carreras, Pilar I.; Garcia-Sabater, Julio J. 2021. "The Role of Value Stream Mapping in Healthcare Services: A Scoping Review" Int. J. Environ. Res. Public Health 18, no. 3: 951. https://doi.org/10.3390/ijerph18030951

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