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Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises
 
 
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J. Theor. Appl. Electron. Commer. Res. 2017, 12(2), 54-70; https://doi.org/10.4067/S0718-18762017000200005
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article pdf uploaded. 25 September 2020 08:32 CEST Version of Record https://www.mdpi.com/0718-1876/12/2/11/pdf
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