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8 Results Found

  • Article
  • Open Access
58 Citations
2,866 Views
12 Pages

This study examines online brand trust and its influencing factors in the specific context of online air ticket buyers in Malaysia. Summarizing academic literature on online brand trust drivers, it was found that there is a need to conduct research o...

  • Article
  • Open Access
7 Citations
6,498 Views
17 Pages

Consumers’ Reaction to Greenwashing in the Saudi Arabian Skincare Market: A Moderated Mediation Approach

  • Mohd Adil,
  • Eden Samuel Parthiban,
  • Haitham A. Mahmoud,
  • Jei-Zheng Wu,
  • Mohd Sadiq and
  • Fatima Suhail

17 February 2024

Amidst the abundance of skincare options, the process of identifying the most fitting products is a daunting task. This challenge is further intensified when brands frequently lack transparency concerning their environment-friendly characteristics, f...

  • Article
  • Open Access
14 Citations
11,177 Views
17 Pages

Sustainable Brand Reputation: Evaluation of iPhone Customer Reviews with Machine Learning and Sentiment Analysis

  • Mehmet Kayakuş,
  • Fatma Yiğit Açikgöz,
  • Mirela Nicoleta Dinca and
  • Onder Kabas

17 July 2024

Brand reputation directly influences customer trust and decision-making. A good reputation can lead to greater customer loyalty, commitment, and advocacy. This study aims to understand the effects of brand reputation on customer trust and loyalty and...

  • Article
  • Open Access
5 Citations
7,186 Views
25 Pages

Festivals in Age of AI: Smarter Crowds, Happier Fans

  • João M. Lopes,
  • Ilda Massano-Cardoso and
  • Camila Granadeiro

21 February 2025

Artificial intelligence (AI) stands out as a transformative force in various sectors, offering both new opportunities and challenges. In tourism and music events, AI has proven to be a powerful tool for improving the attendee experience, personalizin...

  • Article
  • Open Access
29 Citations
6,366 Views
17 Pages

Quality improvement practice (QIP), as a competitive strategy, is increasingly vital for auto factories to improve the product quality and brand reputation. Quality activity on selected automotive parts among a variety of competing candidates is feat...

  • Article
  • Open Access
49 Citations
10,650 Views
16 Pages

Consumer Perception of Food Quality and Safety in Western Balkan Countries: Evidence from Albania and Kosovo

  • Rainer Haas,
  • Drini Imami,
  • Iliriana Miftari,
  • Prespa Ymeri,
  • Klaus Grunert and
  • Oliver Meixner

14 January 2021

Domestic food markets are of significant importance to Kosovar and Albanian companies because access to export markets is under-developed, partly as a result of the gaps in food safety and quality standards. Kosovar and Albanian consumers’ use...

  • Article
  • Open Access
3 Citations
3,675 Views
15 Pages

3 April 2019

The identification of a sustainable competitive position in enterprises is a common concern of information science and sustainable development research. Achievement of sustainable competitive position and superior performance is the first priority of...

  • Article
  • Open Access
1 Citations
1,833 Views
16 Pages

Fine-Tuned RoBERTa Model for Bug Detection in Mobile Games: A Comprehensive Approach

  • Muhammad Usman,
  • Muhammad Ahmad,
  • Fida Ullah,
  • Muhammad Muzamil,
  • Ameer Hamza,
  • Muhammad Jalal and
  • Alexander Gelbukh

In the current digital era, the Google Play Store and the App Store are major platforms for the distribution of mobile applications and games. Billions of users regularly download mobile games and provide reviews, which serve as a valuable resource f...