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Businesses, Volume 5, Issue 3 (September 2025) – 5 articles

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30 pages, 3898 KiB  
Article
Application of Information and Communication Technologies for Public Services Management in Smart Villages
by Ingrida Kazlauskienė and Vilma Atkočiūnienė
Businesses 2025, 5(3), 31; https://doi.org/10.3390/businesses5030031 - 31 Jul 2025
Viewed by 213
Abstract
Information and communication technologies (ICTs) are becoming increasingly important for sustainable rural development through the smart village concept. This study aims to model ICT’s potential for public services management in European rural areas. It identifies ICT applications across rural service domains, analyzes how [...] Read more.
Information and communication technologies (ICTs) are becoming increasingly important for sustainable rural development through the smart village concept. This study aims to model ICT’s potential for public services management in European rural areas. It identifies ICT applications across rural service domains, analyzes how these technologies address specific rural challenges, and evaluates their benefits, implementation barriers, and future prospects for sustainable rural development. A qualitative content analysis method was applied using purposive sampling to analyze 79 peer-reviewed articles from EBSCO and Elsevier databases (2000–2024). A deductive approach employed predefined categories to systematically classify ICT applications across rural public service domains, with data coded according to technology scope, problems addressed, and implementation challenges. The analysis identified 15 ICT application domains (agriculture, healthcare, education, governance, energy, transport, etc.) and 42 key technology categories (Internet of Things, artificial intelligence, blockchain, cloud computing, digital platforms, mobile applications, etc.). These technologies address four fundamental rural challenges: limited service accessibility, inefficient resource management, demographic pressures, and social exclusion. This study provides the first comprehensive systematic categorization of ICT applications in smart villages, establishing a theoretical framework connecting technology deployment with sustainable development dimensions. Findings demonstrate that successful ICT implementation requires integrated urban–rural cooperation, community-centered approaches, and balanced attention to economic, social, and environmental sustainability. The research identifies persistent challenges, including inadequate infrastructure, limited digital competencies, and high implementation costs, providing actionable insights for policymakers and practitioners developing ICT-enabled rural development strategies. Full article
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19 pages, 287 KiB  
Article
Faith and Finance: Understanding Muslim Consumers’ Identity in Pakistan’s Traditional Banking Sector
by Samreen Ashraf, Juliet Memery and Martyn Polkinghorne
Businesses 2025, 5(3), 30; https://doi.org/10.3390/businesses5030030 - 29 Jul 2025
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Abstract
Although research on religion has gained increasing attention, few studies have examined its connection to consumer identity and how it influences purchasing decisions. This gap is especially noticeable when it comes to decision-making around religious services. Previous studies on what influences consumers’ choice [...] Read more.
Although research on religion has gained increasing attention, few studies have examined its connection to consumer identity and how it influences purchasing decisions. This gap is especially noticeable when it comes to decision-making around religious services. Previous studies on what influences consumers’ choice of banks have produced mixed findings on the role of religion. This study explores how multiple identities shape the decision to use non-Islamic banking services in Pakistan, where Muslim consumers can choose between Islamic (religious) and non-Islamic (non-religious) banking options. Using a qualitative approach, the research focuses on Muslims who opt for non-Islamic banking to understand the factors behind their choice. Findings reveal that role identity—especially as a son or daughter—plays a key role in bank selection, even when religion is important to the individual. However, identity conflicts arise as people navigate different aspects of their identity. Surprisingly, group identity had little influence on these banking decisions. Full article
22 pages, 1070 KiB  
Article
Methods for Measuring Open Innovation’s Impact on Innovation Ecosystems in the Context of the European Innovation Scoreboard
by Kristaps Banga and Elina Gaile-Sarkane
Businesses 2025, 5(3), 29; https://doi.org/10.3390/businesses5030029 - 12 Jul 2025
Viewed by 486
Abstract
In today’s globalized and rapidly evolving technological landscape, innovation serves as a critical driver of economic growth and competitive advantage. The concept of an innovation ecosystem has emerged to elucidate the complex interactions among various stakeholders—including public sectors, startups, academia, businesses, NGOs, and [...] Read more.
In today’s globalized and rapidly evolving technological landscape, innovation serves as a critical driver of economic growth and competitive advantage. The concept of an innovation ecosystem has emerged to elucidate the complex interactions among various stakeholders—including public sectors, startups, academia, businesses, NGOs, and venture capitalists—who collaborate and compete to foster technological advancements and economic growth. Open innovation emphasizes leveraging external ideas alongside internal efforts to enhance innovation capabilities, fostering more dynamic and resilient systems. Additionally, learning from innovation failures plays a crucial role in shaping effective strategies for growth, as startups often translate these learnings into robust innovation frameworks. Given the increasing complexity and interconnectedness of innovation ecosystems, traditional metrics often fail to capture their dynamic and collaborative nature. The European Innovation Scoreboard (EIS) provides a comprehensive framework for assessing the innovation performance of EU countries, offering insights into the overall health and performance of innovation ecosystems. This review article addresses the need to identify metrics and methods for measuring open innovation’s impact on innovation ecosystems. Building upon foundational theories and empirical findings, this study proposes a framework for evaluating the impact of open innovation on innovation ecosystems. It integrates insights from the academic literature with EIS metrics to develop robust methods for assessing open innovation’s multifaceted influence. This review article is particularly relevant as firms and policymakers strive to understand which metrics are most affected by open innovation and how these can be leveraged to enhance the performance and sustainability of innovation ecosystems. Full article
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28 pages, 1399 KiB  
Article
Innovative Pathways: Leveraging AI Adoption and Team Dynamics for Multinational Corporation Success
by Hasnain Javed, Marcus Goncalves and Shobana Thirunavukkarasu
Businesses 2025, 5(3), 28; https://doi.org/10.3390/businesses5030028 - 4 Jul 2025
Viewed by 673
Abstract
This study examines the impact of AI adoption orientation on innovation performance in multinational corporations (MNCs), emphasizing team innovativeness as an intervening mechanism and technology orientation as a moderating factor. Using data from 410 respondents collected via a snowball sampling strategy and analyzed [...] Read more.
This study examines the impact of AI adoption orientation on innovation performance in multinational corporations (MNCs), emphasizing team innovativeness as an intervening mechanism and technology orientation as a moderating factor. Using data from 410 respondents collected via a snowball sampling strategy and analyzed through partial least squares structural equation modeling (PLS-SEM), the findings reveal that artificial intelligence (AI) adoption orientation positively influences team innovativeness and innovation performance. Team innovativeness partially mediates this relationship, while technology orientation moderates the link between AI adoption and team innovativeness, underscoring the role of technological preparedness in enhancing innovation. The study contributes to theoretical understanding by integrating team dynamics and technology preparedness in AI-driven innovation. It provides practical insights for managers, policymakers, and organizational leaders on fostering an innovative culture and investing in technology skills to drive MNC competitiveness. Full article
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20 pages, 624 KiB  
Article
Employee Emotions During Organizational Change Among Nordic Academics: Health-Promoting Self-Leadership as a Coping Strategy
by Rune Bjerke
Businesses 2025, 5(3), 27; https://doi.org/10.3390/businesses5030027 - 2 Jul 2025
Viewed by 410
Abstract
The purpose of this conceptual and explorative study is to investigate whether health-promoting self-leadership could be used as a coping strategy enabling employees to deal with negative emotions in an organizational change process, providing a conceptual framework. A total of 18 faculty members [...] Read more.
The purpose of this conceptual and explorative study is to investigate whether health-promoting self-leadership could be used as a coping strategy enabling employees to deal with negative emotions in an organizational change process, providing a conceptual framework. A total of 18 faculty members from a Nordic university college were interviewed about their experiences, perceptions, and emotional reactions. The study reveals that new IT-systems; heavier workloads; and a lack of involvement, trust, and information, in particular, were stated to be the main reasons for negative emotions, detachment from the university-status aim, and the disruption of employee work–life balance. A few faculty members practiced fragments of what, in theory, is defined as health-promoting self-leadership to successfully manage the organizational change processes. Some were unconscious of their self-leadership practices, while others had no tools to enable them to cope with changes, leading to negative emotions. I discuss the findings regarding health-promoting self-leadership practice based on self-leadership, change management, and emotion theory. Based on both the findings in this study and relevant theories regarding self-leadership and coping strategies, I propose a health-promoting self-leadership-based coping model that could provide both individual and organizational health and performance benefits. Full article
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