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21 November 2022

19 Pages

Research on the Mechanism of Collaborative Value Co-Creation of Enterprise–Science Community: A Case Study Based on the Green Brand Maoduoli

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1
Business School, Yunnan University of Finance and Economics, Kunming 650221, China
2
Institute of Finance, Yunnan University of Finance and Economics, Kunming 650221, China
3
Yunnan Mao Duo Li Group Food Co., Ltd., Kunming 650221, China
4
Business School, Nanjing Xiaozhuang University, Nanjing 211171, China

Abstract

With the rapid increase of market competition pressure, enterprises’ collaborative innovation plays a more prominent role in competitive advantage. This paper aims to explore how the enterprise–science community can achieve sustainable collaborative value co-creation. Taking the Maoduoli Group as a sample, using the single case study method and grounded theory, a structural model of the enterprise–science community collaborative value co-creation mechanism is constructed. The proposed model is based on the value logic of “advocating value—creating value—delivering value—acquiring value”, which explains how the enterprise–scientific community collaborative value co-creation model is formed, how it is implemented, how it is delivered to customers, and the overall process of jointly harvesting value at last. The findings are as follows: First, government support, market demand, and entrepreneurial spirit are the internal and external factors for the enterprise–science community to develop collaborative value co-creation; secondly, the synergy mechanism of the enterprise–science community is to realize mutual activities such as joint research and development, a joint publication of papers, sharing of research results, joint research and development activities, and joint teaching practice through means of capital investment, concept support, and technical support. Third, the synergy mechanism of the enterprise–science community can realize the value of the economic and scientific research and the ecological and social benefits (narrow sense), and continuously feed back to further promote a deeper level of collaborative value co-creation of the enterprise–science community. This paper introduces the dimension of the scientific community, forms a special construct, and focuses on the collaborative value co-creation model of the enterprise–scientific community, which fills the gap in this research direction, and also provides theoretical support and practical guidance for the collaborative value co-creation model of the enterprise–scientific community.

1. Introduction

The sudden outbreak of COVID-19 has dealt a strong blow to the global economy. The enterprise model and development path that enterprises rely on are destroyed, and export setbacks, weak domestic demand, and natural disasters have led to a marked slowdown in economic growth. They desperately need to improve their competitive edge to meet the needs of the market; as a result, companies have to integrate more resources from outside and create knowledge through the collaboration of the enterprise–science community to improve the competitive advantage of enterprise innovation [1,2,3]. As a result, the cooperative value co-creation mode of the enterprise–science community has great research and reference significance.
The existing research on enterprise collaborative value co-creation mostly focuses on the competition and cooperation between companies with the intention of value creation [4], inter-firm innovation performance (namely collaborative innovation performance) [5,6,7,8], the influence mechanism of inter-firm cooperation and innovation performance [9,10,11,12,13], alliance innovation and collaborative innovation [14,15,16], knowledge collaborative innovation [17], and cooperation and innovation between enterprises and external innovation subjects [18]. Although the existing literature mentions the cooperative value co-creation of the enterprise–science community, there are few studies for this topic. Moreover, few of them focus on the cooperative value co-creation model of the enterprise–science community from the perspective of case studies and carry out in-depth exploration. Secondly, under the background of the sharp increase of market competition pressure, it is also an important gap for the enterprise–science community to achieve mutual benefit and a win-win situation through the optimized coordination mechanism.
As a result, based on the existing literature gap, the research question focuses on two aspects: first, how the enterprise–science community achieves mutual benefit and a win-win scenario through the synergy mechanism; secondly, how to introduce the dimension of the scientific community and construct the structural framework of enterprise–scientific community collaborative value co-creation. Through the selection of the green brand Maoduolii Group as the research object, using the single case study method based on grounded theory, we explore the enterprise–science community synergy value co-creation model in depth.

3. Research Methods

The purpose of this study is to discover how an enterprise–science community can achieve sustainable synergistic value co-creation. The problem it explores requires a comprehensive and systematic analysis of the enterprise collaborative mechanism and value co-creation. Given the extreme nature of the subjects and the complexity of the questions, this paper adopts the single-case multi-level research method, and provides an in-depth analysis of the phenomenon and situation based on grounded theory. It further digs into the deeper theoretical rules to make connections between constructs, thus, forming the corresponding theoretical framework and constructing the model of cooperative value co-creation of the enterprise and scientific communities.

3.1. Case Selection

Since Maoduoli was founded, focusing on the comprehensive research, development, and application of Yunnan’s wild biological resources, it has adhered to the “four do not add” quality code, namely: without pigment, without flavor, no preservatives, without synthetic fragrances. It is a well-known green food brand in China. This article follows the extreme, revelatory, and typical principles, selecting the green brand “Maoduoli Group “ as the case study object (herein after referred to as “Maoduoli”). The specific reasons are as follows: 1. Compared with the listed companies in the same food industry in China, their investment in scientific research accounts for a very high proportion, as shown in Table 1 (Data source: the 2016–2020 annual reports of each brand and the internal data of Maoduoli); 2. Maoduoli is the only company outside of Japan that has fully mastered the tamarind polysaccharide refining technology (data source: article on Maoduoli’s official account) and the first company in China that has fully mastered the tamarind polysaccharide refining technology (data source: news report on “Yunnan.com”); 3. They have received many honors, such as: “Consumers’ Favorite Food Brand (2005, 2009)”, “China Famous Trademark (2014)”, “Top 20 Innovative Green Food Enterprises in Yunnan Province (2019, 2020)”, and “The Most Beautiful Green Food Enterprise (2020)”(data source: internal data provided by Maoduoli); they have high influence and high consumer love; 4. As an excellent teaching case, the practice of collaborative value creation between Maoduoli and the science community has been included in the well-known academic platform, China Management Case Sharing Center (Case No.: MKT-1061), which can be used as a teaching reference for enterprises and colleges and universities across the country. It is a model for Chinese enterprises.
Table 1. Well-known food brand research and development contrast.
Taking into account the above, the cooperative value co-creation model of Maoduoli and the science community (Yunnan Institute of Thermal Ecological Agriculture, Yunnan Institute of Horticultural Crops, the University of Shanghai for Science and Technology, etc.) is very typical and extreme; there are better models in China. As a local brand with great popularity and loyalty in Yunnan, it is more convenient to collect data, which is abundant, and it plays a key role in the in-depth case study.

3.2. Data Source

The data sources of this paper are a combination of primary and secondary data. Primary information includes: (1) Unstructured interviews from December 2020 to November 2021. Multiple in-depth interviews were conducted with the senior management of the Maoduoli Group; (2) Field investigation of scientific research bases in November 2021. Field research was conducted on Maoduoli Manor, including in-depth interviews with base managers and R&D staff; (3) Observation from December 2020 to January 2021 of some local supermarkets (Walmart, snack shop, etc.), and conducted on-site interviews with customers who bought Maoduoli products, which information was documented. Secondary information includes: (1) Internal data, such as strategic discussion data, enterprise annual report data, technology development contract, industry–university–research cooperation data, etc.; (2) Open external materials, such as Gigafactory video, news reports, journal papers, Baidu Baike, Weibo post bar, and other relevant materials. Specific descriptive statistics are shown in Table 2.
Table 2. Case Data Sources.
From December 2020 to January 2022, 15 senior management members of the case enterprise were interviewed in depth many times, and the interview outline is shown in Table 3.
Table 3. Interview outline.

3.3. Data Analysis

Grounded theory (GT) is a kind of qualitative research approach proposed by American sociologists Anselm Strauss and Barney Glaser in their book “The Discovery of Grounded Theory” in 1967, defined as the discovery of theory from data. Compared to other research methods, grounded theory focuses more on combining theory and practice. The idea is that an in-depth analysis of the source material, based on empirical facts, gradually forms a theoretical framework. According to the theoretical framework of grounded theory, it can make research theory have practical use and significance and, finally, realize the knowledge and data exchange between academia and practice.
As a result, this paper adopts an open research perspective based on grounded theory, according to the value logic of “advocating value—creating value—delivering value—acquiring value”. The unstructured interview and base survey were used for primary data [40,41], as shown in Figure 1 (the process of creating and delivering value is a process of interaction and collaborative creation between enterprises and scientific community resources), in turn from the open coding, spindle coding, and selective coding of three aspects of sorting and analysis.
Figure 1. Case analysis logic.

3.3.1. Open Coding

The goal of open coding is to help researchers anchor phenomena, define concepts, and explore categories; that is, the concept is clustered. In this paper, native code is basically used in open coding, which is the original words the subjects used to express their opinions; this is conducive to a true reflection of the respondents’ views. Table 4 embodies the process of conceptualizing and categorizing the original interview records in this paper. The result of categorization is the form factor and value connotation of cooperative value creation between enterprises and the scientific community.
Table 4. The enterprise and the scientific community co-create the open coding process and results.

3.3.2. Spindle Code

Principal axis coding can show the organic relationship between the various parts of the data; the principal axis coding follows the principle that a theory is sufficiently significantly correlated with the core variable [46], finding clues to the construction of the theory, then a structural analysis framework is formed [47].
Based on the interview materials and the original interview sentences in Table 4, we find that the enterprises first cooperated with the scientific community under the pressure of raw materials and with the help of the government. When the results of cooperation are significant, enterprises begin to voluntarily cooperate deeply with the scientific community, which is the evolution of “value proposition”. After that, through investment in the scientific community, joint research and development of the subject, joint publication of papers, professional knowledge sharing, and other interactions, the innovative competitive advantage of the enterprise is further expanded, which is the process of creating value. Then, with the tamarind museum and its ultra-propaganda characteristic, it implements straightforward value delivery and gradually gains value (social, ecological, economic, and scientific research) in the end. And the value acquired continues to feed back into the business and scientific community, further deepening the synergy between the business and scientific community and realizing more value. As shown in Table 5 and Table 6.
Table 5. Spindle coding process and results.
Table 6. Selective coding result.

3.3.3. Selective Coding

Selective coding is more selective, directional, and conceptual [46]; its category has more subtle and complete characteristics. After open coding and spindle coding of the primary data in the interview part, comparing, elaborating, and interpreting the theoretical framework, selective coding is carried out again to form the theoretical rudiment. To sum up, government support is the enterprise with scientific community collaborative value creating external driving factors. The market demand is the enterprise with scientific community collaborative value creating external constraints. The behavior of an enterprise with voluntary in-depth cooperation shows that entrepreneurship is to deepen the enterprises and the scientific community’s internal driving factors. Value proposition → value creation → value delivery → value acquisition is the mechanism of value co-creation between enterprises and the scientific community, as shown in Table 6.

3.3.4. Saturation Test

According to the criterion of “theoretical saturation”, in this study, interview data and raw data collected from multiple platforms (Douyin, Weibo, Baidu, etc.) (about 1/3 of the total samples) were used for the theoretical saturation test. As it turns out, the categories in the model are rich enough; no new important categories and relationships were found. It can be concluded that the above structure of cooperative value co-creation between enterprises and scientific communities is theoretically saturated.

4. Case Analysis and Discovery

The coding framework is based on primary and secondary data. On the one hand, through bilateral data from businesses and consumers as primary and secondary multilateral data, the rationality of the co-creation mechanism model of enterprise and collaborative value is verified. On the other hand, it also proves that selecting the green brand “Maoduoli Group” as a case sample is extremely appropriate and accurate. The following is an in-depth study and analysis of the case of the Maoduoli Group and a statement of valuable findings.

4.1. Case Summary

Maoduoli is involved in raw material cultivation, product development, production, and sales as one of the modern food-intensive processing enterprises. Maoduoli has worked with the scientific community since its inception. Several scientific research platforms have been created, such as the Yuxi expert basic scientific research workstation, Yunnan expert basic scientific research workstation, Yunnan Academician (expert) workstation, postdoctoral research workstation, etc. (source: Maoduoli internal data). So far, Maoduoli has created 126 patents in collaboration with the University of Shanghai for Science and Technology, Yunnan Academy of Agricultural Sciences Hot Area Agricultural Graduate Institute, and Shanghai Nightgrass Biotechnology Co., Ltd., of which 20 are invention patents, 14 are utility model patents, and 100 are design patents (source: internal information provided by Maoduoli).
Maoduoli and the scientific community have created a number of utility values since 2012, when they completed the “Barren Mountain Transformation Research Base” in collaboration with the Yunnan Institute of Thermal Eco-Agriculture and Yunnan Institute of Horticultural Crops. 1. The land utilization rate of over 3,000 mu in Mosha Town, Xinping County, Yuxi City, Yunnan Province has increased from 0% to 100% (data source: Maoduoli internal information and Photos taken during in-depth interviews with research sites). 2. They achieved high-yield cultivation cooperation, that is, the fruit hanging date of tartar was advanced by 3 years, and the raw material cost of tartar was reduced by 8.5% compared with the previous month (source: Maoduoli internal data (2012)). 3. They promoted the development and utilization of keratin from seed, seed coat, seed kernel, and fiber, and the application of keratin, antioxidants, and polysaccharides in food, drugs, cosmetics, and other fields (source: Maoduoli internal information). 4. They provide planting technology such as dense planting dwarfization and high-yield cultivation for free, guide farmers to carry out scientific planting, and drive more than 3000 farmers in Honghe and Jinsha River basins to plant more than 20,000 mu of Acanthus and passionflower. They have solved the employment problems of more than 3000 local farmers and helped Mosha Town, Pingdian Town, Pingzhang Town, and other areas in Xinping County get rid of poverty and become rich. Thus, they achieved poverty alleviation through science and technology and industry (data source: “Sohu.com” news report). 5. They established standardized soil and water loss observation stations to achieve soil and water loss control and ecological restoration by increasing carbon sinks and other means (data source: Photos taken during in-depth interviews with research sites). 6. After the collaboration with the University of Shanghai for Science and Technology, the revenue increased by 10% qO-m and the profit increased by 15% QO-m. As of 2021, Maoduoli’s products have reached 80% market share in Yunnan Province (source: Maoduoli internal information and “Sohu.com” news report).

4.2. Enterprise–Science Community Synergy Mechanism Formation Path

Taking the case of Maoduoli into account, we find that Dori was initially forced by external market demand and raw material shortage and, with the government’s support, collaborated with the scientific community. When working with the scientific community to achieve significant economic benefits (8.5% reduction in raw material costs, 100% improvement in land utilization, 10% QM increase in revenue, 15% QM increase in profits, etc.), Maoduoli leads with an entrepreneurial spirit, with an annual research investment ratio of up to around 4% (source: Internal information provided by Maoduoli), provides a large amount of financial support to the scientific community (far more than the proportion of scientific research investment of listed companies in the Chinese food industry, as shown in Table 1), and deepens the cooperation with the scientific community, which is the evolution of the “proposition value” in the collaborative value creation process between Maoduoli and the scientific community. Among them, government support is the external driving factor for the collaborative value co-creation between enterprises and the scientific community, market demand is the external restricting factor for the collaborative value co-creation between enterprises and the scientific community, and the voluntary and in-depth cooperation behavior of enterprises thereafter indicates that entrepreneurship is the internal driving factor for deepening the collaborative value co-creation between enterprises and the scientific community.
Since then, Maoduoli and the scientific community have carried out joint research and development, joint publications, research result sharing, joint research and development activities, joint teaching practices, and other interactive activities (source: Maoduoli internal information). This is the process of “creating value” to further expand the innovative competitive advantage of enterprises. From the formation factor (value proposition) to the collaborative process (value creation), we sorted out the formation path of the collaborative mechanism between enterprises and the scientific community, as shown in Figure 2.
Figure 2. Enterprise–science community synergy mechanism formation path.

4.3. Enterprise–Scientific Community Synergy Value Co-Creation Mechanism

Based on Figure 2 and the value logic of “value proposition → value creation → value delivery → value acquisition”, we constructed the structural framework of the collaborative value co-creation mechanism of the enterprise–scientific community, as shown in Figure 3, and analyzed and refined the collaborative value co-creation mechanism of the enterprise–scientific community.
Figure 3. Enterprise–scientific community synergy value co-creation structure framework.
Value co-creation covers not only enterprise value and customer value but also the social, economic, political, cultural, and ecological value of all beneficiaries [48]. Value co-creation is an important factor for companies to build long-term customer relationships, achieve sustainable cash flow and drive innovative knowledge development [49]. In this case, Maoduoli shares the knowledge obtained from the cooperation with the scientific community through the museum and the special promotion of the supermarket. It propagates the brand culture, guides the green consensus, intuitively realizes the value transmission, and then gradually obtains the value (social (narrow sense), ecological, economic, and scientific research), such as tamarind resources protection, standardization planting, soil erosion observation governance, poverty alleviation, a national science and technology industry germplasm nursery construction, a comprehensive research angle of the whole development of the tamarind industrial chain, etc. In the end, the value of continuing feedback for enterprises and the scientific community is obtained and further promotes deeper cooperation development between enterprises and the scientific community; this is a process to create sustainable value and is shown in Figure 4.
Figure 4. Model of cooperative value co-creation mechanism of enterprise–science community.

5. Epilogue

5.1. Theoretical Contribution

(1) The concept of the scientific community and related measurement items are introduced.
In the continuous in-depth analysis of the case, we found that under the background of deep integration of industry, university, and research, the scientific community is extremely prominent. Although existing studies have put forward the idea of value co-creation centered on stakeholders, there is no theoretical discussion on the value co-creation mode produced by the cooperative mechanism of enterprises and the scientific community. So, we introduced new constructs. This is the first time that the value co-creation mode under the collaborative mechanism has been explored by bundling the dimensions of enterprises and the scientific community, increasing the main dimension of the scientific community, and constructing its related measurement items.
(2) Construct and verify the structure model of the cooperative value co-creation mechanism between enterprises and the scientific community.
Although the existing pieces of literature interpret and analyze the value co-creation mechanism from different levels and angles, rarely, from a case perspective, do they explore the deep integration of industry, education, research, and value co-creation mode under the cooperative mechanism of enterprises and the scientific community. In this paper, through the in-depth analysis of Maoduoli and the scientific community and their collaborative value co-creation practice, the scientific community is placed in a parallel position with the two dimensions of consumers and stakeholders, forming special constructs, value-based logic, and the overall structural framework is constructed. It provides some theoretical support for enterprises to successfully practice a sustainable value co-creation mode under the cooperative mechanism of the scientific community and facilitates the exchange of knowledge and data between academia and practice.

5.2. Practical Enlightenment

Maoduoli’s collaborative value co-creation model with the scientific community plays a crucial role in the rapid development of small and medium-sized enterprises from the small to micro stage. Its interactive activities with the scientific community, such as joint research and development, a joint publication of papers, sharing of research results, joint research and development activities, and joint teaching practice, are relevant to similar enterprises.
Maoduoli, in the process of delivering value, such as establishing the Cape Sour museum, provides a new idea for enterprise publicity. The construction of the Cape Sour museum can enhance the interaction between customers and also visually show the corporate culture, deepen the customer’s understanding of the enterprise, and improve the customer’s sense of identity. At the same time, the culture of tamarind can be popularized, and knowledge can be shared to benefit society. Therefore, the way publicity is represented by the display of culture and art may become a new starting point for enterprise publicity.
Maoduoli, with their scientific community collaborative value creating practice, is an excellent teaching case and management case sharing center for China, and is an outstanding practical case for Chinese enterprises to study the use of the national college teaching and encourage root university management practices. It is a line of research into enterprises, with case studies to refine management theory and teaching to cultivate new business talent. It facilitates the exchange of knowledge and data between academia and practice.

5.3. Research Limitations and Future Prospects

Although this paper has made a useful discussion on the collaborative value co-creation of the enterprise–science community, there are still some shortcomings that need further improvement in future research. First, in terms of research methods, this paper chose a single case study. Many case studies seem to have a weak foundation and some limitations. Therefore, we still need to obtain a more universally applicable specific theoretical proposition through the supplement and improvement of multiple case studies in the later stage. In addition, the analysis framework summarized by spindle coding analysis may have a suffocating effect on some original ideas in the coding process. Thirdly, although this paper extracts the mechanism model of collaborative value co-creation of the enterprise–science community from an overall perspective, there may be some new measurement items that are not included. Finally, under the national conditions with Chinese characteristics, the government and the public may also be important dimensions in carrying out the combined study.
Therefore, in future research, we will verify and supplement this model with multiple cases, select multiple enterprises to enrich this model, and further explore the main dimension of collaborative value co-creation under the national conditions of socialism with Chinese characteristics based on this model to improve this structural model. In addition, we find that the publicity represented by art and culture may become a new research direction for enterprise publicity.

Author Contributions

Conceptualization, W.S. and D.T.; methodology, W.S. and Q.Z.; software, Z.S. and Q.Z.; validation, Y.N. and Z.S.; formal analysis, W.S. and Y.N.; investigation, W.S. and C.L.; resources, W.S., C.L. and Y.N.; data curation, Z.S., Q.Z. and D.T.; writing—original draft preparation, W.S. and D.T.; writing—review and editing, W.S., Y.N., Z.S., C.L., Q.Z. and D.T.; visualization, Y.N., C.L., Q.Z. and D.T.; supervision, Y.N., Y.N., C.L. and D.T.; project administration, D.T. All authors have read and agreed to the published version of the manuscript.

Funding

This research received no external funding.

Institutional Review Board Statement

Not applicable.

Data Availability Statement

Not applicable.

Acknowledgments

We thank anonymous commenters for their insightful comments on this manuscript, and the Maoduoli Group for timely help with research and interviews.

Conflicts of Interest

All the authors declare no conflicts of interest. Mr. Zibo Song was employed by Yunnan Mao Duo Li Group Food Co., Ltd., Kunming 650221, China. The remaining authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

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