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Journal of Theoretical and Applied Electronic Commerce Research is published by MDPI from Volume 16 Issue 3 (2021). Previous articles were published by another publisher in Open Access under a CC-BY 3.0 licence, and they are hosted by MDPI on mdpi.com as a courtesy and upon agreement with Faculty of Engineering of the Universidad de Talca.
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Article

Supplier Relationship Management: A Case Study in the Context of Health Care

by
Tobias Mettler
and
Peter Rohner
University of St. Gallen, Institute of Information Management
J. Theor. Appl. Electron. Commer. Res. 2009, 4(3), 58-71; https://doi.org/10.4067/S0718-18762009000300006
Submission received: 1 September 2008 / Revised: 29 April 2009 / Accepted: 1 October 2009 / Published: 1 December 2009
Versions Notes

Abstract

Supplier Relationship Management (SRM) plays an important role in the reduction of costs and the optimization of performance in industrial enterprises. Despite enormous investments in innovation, the health care sector has not experienced fundamental change yet. However, increased market dynamics and the implementation of economic principles will force health service providers to optimize cost structures as well as effectiveness and efficiency of business relationships. This paper reviews the current state of the art in the field, translates and amends the current findings for the health care context, and presents a case study illustrating the impact of the implementation of SRM principles in a leading Swiss hospital.
Keywords: Business Networking; E-Business; E-Collaboration; E-Procurement; Health Care; Supplier Relationship Management; Supply Management Business Networking; E-Business; E-Collaboration; E-Procurement; Health Care; Supplier Relationship Management; Supply Management

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MDPI and ACS Style

Mettler, T.; Rohner, P. Supplier Relationship Management: A Case Study in the Context of Health Care. J. Theor. Appl. Electron. Commer. Res. 2009, 4, 58-71. https://doi.org/10.4067/S0718-18762009000300006

AMA Style

Mettler T, Rohner P. Supplier Relationship Management: A Case Study in the Context of Health Care. Journal of Theoretical and Applied Electronic Commerce Research. 2009; 4(3):58-71. https://doi.org/10.4067/S0718-18762009000300006

Chicago/Turabian Style

Mettler, Tobias, and Peter Rohner. 2009. "Supplier Relationship Management: A Case Study in the Context of Health Care" Journal of Theoretical and Applied Electronic Commerce Research 4, no. 3: 58-71. https://doi.org/10.4067/S0718-18762009000300006

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