Sustainability in Quality and Process Management
A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Sustainable Management".
Deadline for manuscript submissions: closed (30 June 2022) | Viewed by 14997
Special Issue Editors
Interests: quality management; process management
Interests: quality assessment in collaborative product development; maturity models; tacit knowledge engineering in quality management
Special Issue Information
Dear Colleagues,
The quality of products and services has become a strategic competitive factor. In view of the increasing complexity of product development and manufacturing and distribution processes, effective quality and process management is essential to ensure and continuously improve quality. Moreover, achieving these goals sustainably is a global challenge in today’s value chains.
In this context, not only production but also the areas of product creation with development, production planning, procurement, maintenance, and sales, as well as customer service, must be included in the considerations. This holistic and comprehensive quality approach includes not only businesses but also the integration of customers, suppliers, as well as society as a whole.
The goal is sustainable, excellent quality (Quality Excellence) that creates added value regarding economic, ecologic, and social aspects. Quality Excellence is achieved by systematically analyzing, evaluating, and ensuring the effectiveness and sustainability of processes, methods, and systems. This significantly improves the actual and perceived quality of products and processes as well as their impact on society and environment.
In the future, the evaluation and assurance of qualities relevant to and perceived by the customer will be at the forefront of the development of new methods, technologies, and products. Sources of deficiencies must be identified, evaluated, and eliminated at an early stage. To this end, methods and techniques must be developed that can be used simply and purposefully in the individual process stages. On the one hand, challenges to quality science require new solution approaches in data analysis, problem-solving techniques, and quality practices. On the other hand, these solution approaches must also be adapted to complex, increasingly globally distributed value creation processes.
This Special Issue seeks to explore the opportunity, development, and application of new technologies to promote responsible consumption, environmental preservation, and corporate social responsibility. As firms respond to growing market demand for sustainable products with high quality and increased pressure to have a positive reputation for environmental performance and social responsibility, there are significant opportunities for innovation.
Specific areas of focus may include (but are not limited to):
- Methods and processes to achieve social, economic, and/or ecologic quality;
- New methods and technologies for resource-effective manufacturing processes;
- Methods for assessing the maturity of processes and products regarding quality and/or sustainability;
- Product and process innovation in development and production of sustainable products;
- Reliability engineering to enhance sustainability of products;
- Human factors and qualification of employees;
- Organizational transformation;
- Open development and collaboration for efficient resource allocation.
Prof. Dr. Roland Jochem
Guest Editors
Mr. Marcel Randermann
Assistant Guest Editors
Manuscript Submission Information
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Keywords
- quality management
- process management
- sustainability
- innovative manufacturing processes
- product and service design
- quality assessment
- reliability engineering
- human factors
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