Special Issue "Recent Trends in Digital Financial and Payment Services: Perspectives for Sustainability and Consumer Well-Being"

A special issue of Sustainability (ISSN 2071-1050).

Deadline for manuscript submissions: 30 September 2021.

Special Issue Editor

Dr. Aijaz A. Shaikh
E-Mail Website
Guest Editor
School of Business and Economics, Jyväskylä University, FI-40014 Jyväskylä, Finland
Interests: digital consumer behavior; mobile financial services (including financial inclusion); social media research; sharing/digital economy
Special Issues and Collections in MDPI journals

Special Issue Information

Dear Colleagues,

The proliferation of handheld devices and downloadable mobile apps globally has transformed the lifestyle, attitude, choices, and behavior of consumers. This widespread adoption and usage of handheld devices, including cell phones, have disrupted existing business models; consequently, the motivation for developing and deploying new, innovative and more sustainable business models is common among incumbents and start-ups. This disruptive trend has dramatically transformed the services landscape—for example, with regard to the operations of the financial industry (Kshetri, 2016) and the promoted pro-sustainability behavior among consumers.

Mobile money, one of the key components of mobile financial payments, has promoted sustainable socioeconomic development through financial inclusion programs (Pal and Herath, 2020). Placing greater emphasis on inclusive finance, sustainable economic growth (Menyelim et al., 2021), green consumerism, and the well-being of the consumers, many national governments have started several programs to achieve financial sustainability as well as expand the access of the formal financial and banking services to the underprivileged and unbanked segment of the population. The reason for initiating these inclusive programs, as described by Menyelim et al. (2021), is because digital finance leads to sustainable prosperity by providing for efficient and equitable redistribution of capital within the economy. Babajide et al. (2015) explained that financial inclusion is essential in improving the accessibility of financial products regarding payments, insurance and other services. Moreover, mobile payments facilitate the development and growth of the digital business including m-commerce by allowing convenient and useful payment options when buying online.

Given these benefits, the online and mobile financial and payment products and services have become a major topic for academics and practitioners, as well as for policymakers, decisionmakers, and financial counselors. 

The purpose of this Special Issue is to contribute to the ongoing debate concerning mobile payment services and technology and how these technologies promote sustainable socioeconomic development by providing new employment opportunities, access to formal financial and payment channels, and promoting consumer well-being.

In addition to empirical studies, this Special Issue is looking for literature reviews and conceptual papers offering contemporary and historical insights into digital financial and payment services such as mobile banking, mobile payments, mobile money, and mobile commerce. The topics may include, but are not limited to, the following:

  • the role of digital financial and payment services in sustainable and human-centric development;
  • the role of digital financial and payment services in promoting subjective/consumer well-being;
  • consumer adoption and usage of digital financial and payment services;
  • sustainability of digital financial and payment services in the new economy;
  • mobile commerce (including mobile shopping) and sustainability;
  • resistance to or discontinuation of digital financial and payment services;
  • regulatory developments, the implementation of GDPR, PSD2, and other disruptions in the digital financial and payment services landscape;
  • industry and managerial perspectives on digital financial and payment services;
  • digital financial and payment services and branchless banking in Africa, Asia, and elsewhere.

Dr. Aijaz A. Shaikh
Guest Editor

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All papers will be peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 1900 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • mobile payments
  • mobile money
  • mobile banking
  • digital inclusion
  • sustainability
  • consumer well-being

Published Papers (1 paper)

Order results
Result details
Select all
Export citation of selected articles as:

Research

Article
Digital Financial Inclusion Sustainability in Jordanian Context
Sustainability 2021, 13(11), 6312; https://doi.org/10.3390/su13116312 - 02 Jun 2021
Cited by 1 | Viewed by 638
Abstract
Digital Financial Inclusion (DFI) refers to efforts to make digital financial services available and affordable to all individuals and institutions, regardless of their net expense or institution size and demographic location. Despite the immense benefits of DFI and DFI-based products and services such [...] Read more.
Digital Financial Inclusion (DFI) refers to efforts to make digital financial services available and affordable to all individuals and institutions, regardless of their net expense or institution size and demographic location. Despite the immense benefits of DFI and DFI-based products and services such as mobile money and payment systems, users’ acceptance is thin, limited, and disappointing in some developing countries as Jordan. Consequently, this study has investigated the factors influencing the acceptance of the mobile payment system in the Jordanian context. This study’s research model synthesizes the Technology Acceptance Model (TAM) variables and extended the model with perceived financial cost as an independent variable. The research model has been empirically confirmed by fitting the model to data collected from 304 Jordanian citizens using a survey instrument. The data were analysed using Partial Least Squares-Structural Equation Modelling (PLS-SEM). The result has confirmed that behavioural intention to use the m-payment system is significantly and positively influenced by perceived usefulness and perceived financial cost; behavioural intention to use m-payment system was not found to be significantly and positively influenced by perceived ease of use and hence the related hypothesis was not supported. Finally, conclusions and recommendations are further discussed in the last section of this paper. Full article
Show Figures

Figure 1

Back to TopTop