Quality and Process Management in the New Industrial Era: Standards, Theories, Methodologies, Maturity Assessment Frameworks and Excellence Awards
A special issue of Standards (ISSN 2305-6703).
Deadline for manuscript submissions: closed (30 June 2023) | Viewed by 2182
Special Issue Editor
Interests: quality management; operations management; performance measurement; process mining; fuzzy cognitive maps; knowledge management; corporate social responsibility
Special Issues, Collections and Topics in MDPI journals
Special Issue Information
Dear Colleagues,
The aim is of this Special Issue is to attract and present outstanding research outcomes and outputs that represent the state of the art in Quality and Process Management (QPM) implementation in the new industrial era. This new industrial era has emerged with the development of initiatives such as Industry 4.0, Quality 4.0, and Human Resources 4.0, etc.
Of special interest are research outcomes related to quality standards, quality methodologies, excellence awards and theories such as total quality management implementation and process mining.
We seek approaches in which QPM implementation is achieved via continuous assessment of current implementation status and evaluation of gaps and discrepancies between current and desired QPM implementation states. Novel proposed approaches or case studies could be applied in a variety of industrial sectors and be related to the implementation of quality standards, maturity assessment frameworks, process models, software tools and technologies.
An indicative, and not limited list of topics include:
- The role of QPM in Industry 4.0
- The role of QPM in Quality 4.0
- The role of QPM in HRM 4.0
- QPM Implementation Maturity Assessment Frameworks
- QM Standards Implementation (ISO, BSI, etc.)
- QM Methodologies Application (Six Sigma, etc.)
- TQM Implementation
- Excellence Awards (EFQM, Baldrige, etc.)
- QPM Process-Organizational Modeling
- Human Resources Management in QPM
- QPM and Performance Measurement
- Organizational Analysis in QPM
- Strategic QPM
- Knowledge Management in QPM
- QPM and Continuous Improvement
- Leadership and Top Management Commitment in QPM
- QPM and Change Management,
- Customer Relationship Management in QPM (SERVQUAL)
- QPM Managerial Systems (Costing, Budgeting, Information and Business Intelligence, etc.)
- Enterprise Resource Planning and QPMs
- Information Systems and QPMs
Prof. Dr. Michael Glykas
Guest Editor
Manuscript Submission Information
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Keywords
- implementation maturity assessment
- quality management standards
- ISO standards
- Six Sigma, EFQM
- excellence awards
- total quality management
- process management
- process mining
- Industry 4.0
- Quality 4.0
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