You are currently viewing a new version of our website. To view the old version click .
  • 37 daysTime to First Decision

Platforms

Platforms is an international, peer-reviewed, open access journal on platform management, services, policy and all related research published quarterly online by MDPI.

All Articles (41)

This paper explores how digital crowdsourcing platforms communicate sustainability-oriented innovation and mobilise stakeholder engagement. Through a directed content analysis of three platforms (OpenIDEO, San Francisco, CA, USA; Enel Innovation Hub, Rome, Italy; and InnoCentive, Waltham, MA, USA). The study examines communication strategies, participation models, and alignment with the United Nations Sustainable Development Goals (SDGs). Results show that communication is not neutral but functions as a governance mechanism shaping who participates, how innovation is framed, and what outcomes emerge. OpenIDEO fosters inclusive co-creation and SDG alignment, Enel Innovation Hub highlights technical readiness and energy transition, and InnoCentive relies on rewards and competition. Word-frequency analysis confirms these emphases, while interpretation through Motivation Crowding Theory, Social Exchange Theory, and Transaction Cost Theory explains how motivational framing, legitimacy signals, and participation structures affect engagement. The study contributes to research on open innovation and platform studies by demonstrating the constitutive role of communication in enabling or constraining sustainable collective action. Practical implications are outlined for platform designers, marketers, and policymakers seeking to align digital infrastructures with systemic sustainability goals.

8 October 2025

Conceptual Map of the causal chain from organisational logic to innovation orientation and SDG alignment.

This article explores the implications of digital labor intermediation platforms in paid domestic work (PDW) in Chile, a sector historically marked by informality and vulnerability. Drawing on a qualitative study conducted with members of the Federation of Domestic Workers’ Unions of Chile (FESINTRACAP), we analyze the narratives of workers who engage with digital platforms to access employment. We propose that these platforms, while expanding job search opportunities, reproduce and exacerbate precarious working conditions by weakening employment relationships, increasing surveillance through rating systems, and reinforcing structural inequalities such as gender, class, and migratory status. Using a grounded theory approach, we identify six thematic categories: (1) Access and Technological Transition, (2) Recruitment and Labor Matching Modalities, (3) Procedures and Technological Requirements, (4) Use of Ratings and Reputation, (5) Perceptions of Autonomy vs. Dependency, and (6) Lack of Regulation and Legal Guarantees. Our findings suggest that digital intermediation reconfigures labor relations under a neoliberal logic of individual responsibility while failing to provide institutional protections. We argue that the digitalization of labor intermediation in PDW deepens the sector’s historical patterns of invisibility and exclusion, highlighting the urgent need for regulatory frameworks that address the specificities of this type of employment.

3 November 2025

Green Taxation, Urban Investment Platform Debt, and Urban Green Transformation

  • Haiyang Zhou,
  • Yonghao Guan and
  • Shiyu Huang
  • + 2 authors

Green development serves as the foundation for high-quality development. As one of the most commonly used macroeconomic regulation policies, taxation is a crucial component of the modernization of the national governance system and governance capacity, playing an irreplaceable role in accelerating the comprehensive green transformation of economic and social development. Based on panel data from 30 provinces (municipalities, autonomous regions) from 2011 to 2021, this paper empirically analyzes the impact of green taxation on green transformation. The study finds that green taxation can significantly promote urban green transformation, and there is significant regional heterogeneity in the impact of green taxation on urban green transformation. Mechanism tests further reveal that green taxation influences the scale of urban investment platform debt, thereby driving urban green transformation.

24 September 2025

The increasing complexity of managing maintenance activities across geographically dispersed hospitality facilities necessitates advanced digital solutions capable of effectively balancing operational costs and service quality. This study addresses this challenge by designing and validating an intelligent Prescriptive Maintenance module, leveraging advanced Reinforcement Learning (RL) techniques within a Digital Twin (DT) infrastructure, specifically tailored for luxury hospitality networks characterized by high standards and demanding operational constraints. The proposed framework is based on an RL agent trained through Proximal Policy Optimization (PPO), which allows the system to dynamically prescribe preventive and corrective maintenance interventions. By adopting such an AI-driven approach, platforms are the enablers to minimize service disruptions, optimize operational efficiency, and proactively manage resources in dynamic and extended operational contexts. Experimental validation highlights the potential of the developed solution to significantly enhance resource allocation strategies and operational planning compared to traditional preventive approaches, particularly under varying resource availability conditions. By providing a comprehensive and generalizable representation model of maintenance management, this study delivers valuable insights for both researchers and industry practitioners aiming to leverage digital transformation and AI for sustainable and resilient hospitality operations.

4 September 2025

News & Conferences

Issues

Open for Submission

Editor's Choice

Get Alerted

Add your email address to receive forthcoming issues of this journal.

XFacebookLinkedIn
Platforms - ISSN 2813-4176