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Multimodal Technologies Interact. 2018, 2(4), 74; https://doi.org/10.3390/mti2040074

Participatory Prototyping to Inform the Development of a Remote UX Design System in the Automotive Domain

Department of Computer Science, Wilfred Brown Building, Brunel University London, Uxbridge, Middlesex UB8 3PH, UK
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Received: 31 July 2018 / Revised: 14 October 2018 / Accepted: 18 October 2018 / Published: 24 October 2018
(This article belongs to the Special Issue Automotive User Interfaces)
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Abstract

This study reports on the empirical findings of participatory design workshops for the development of a supportive automotive user experience design system. Identifying and addressing this area with traditional research methods is problematic due to the different user experience (UX) design perspectives that might conflict and the related limitations of the automotive domain. To help resolve this problem, we conducted research with 12 user experience (UX) designers through individual participatory prototyping activities to gain insights into their explicit, observable, tacit and latent needs. These activities allowed us to explore their motivation to use different technologies; the system’s architecture; detailed features of interactivity; and to describe user needs including efficiency, effectiveness, engagement, naturalness, ease of use, information retrieval, self-image awareness, politeness, and flexibility. Our analysis led us to design implications that translate participants’ needs into UX design goals, informing practitioners on how to develop relevant systems further. View Full-Text
Keywords: user experience; remote UX; participatory design; co-creation; prototyping; automotive user interfaces; autonomous vehicles; automotive user experience; remote UX; participatory design; co-creation; prototyping; automotive user interfaces; autonomous vehicles; automotive
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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).
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Tasoudis, S.; Perry, M. Participatory Prototyping to Inform the Development of a Remote UX Design System in the Automotive Domain. Multimodal Technologies Interact. 2018, 2, 74.

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