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Open AccessArticle

A Survey to Understand Emotional Situations on the Road and What They Mean for Affective Automotive UIs

1
BMW Group Research, New Technologies, Innovations, 85748 Garching, Germany
2
LMU Munich, 80337 Munich, Germany
3
Bundeswehr University Munich, 85579 Neubiberg, Germany
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Author to whom correspondence should be addressed.
Multimodal Technologies Interact. 2018, 2(4), 75; https://doi.org/10.3390/mti2040075
Received: 1 August 2018 / Revised: 8 October 2018 / Accepted: 18 October 2018 / Published: 25 October 2018
(This article belongs to the Special Issue Automotive User Interfaces)
In this paper, we present the results of an online survey (N = 170) on emotional situations on the road. In particular, we asked potential early adopters to remember a situation where they felt either an intense positive or negative emotion while driving. Our research is motivated by imminent disruptions in the automotive sector due to automated driving and the accompanying switch to selling driving experiences over horsepower. This creates a need to focus on the driver’s emotion when designing in-car interfaces. As a result of our research, we present a set of propositions for affective car interfaces based on real-life experiences. With our work we aim to support the design of affective car interfaces and give designers a foundation to build upon. We find respondents often connect positive emotions with enjoying their independence, while negative experiences are associated mostly with traffic behavior. Participants who experienced negative situations wished for better information management and a higher degree of automation. Drivers with positive emotions generally wanted to experience the situation more genuinely, for example, by switching to a “back-to-basic” mode. We explore these statements and discuss recommendations for the design of affective interfaces in future cars. View Full-Text
Keywords: affective computing; survey; emotions; HCI, automotive UI affective computing; survey; emotions; HCI, automotive UI
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Braun, M.; Pfleging, B.; Alt, F. A Survey to Understand Emotional Situations on the Road and What They Mean for Affective Automotive UIs. Multimodal Technologies Interact. 2018, 2, 75.

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