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Journal: Sustainability, 2020
Volume: 12
Number: 7436
Article:
Does the Effect of Customer Experience on Customer Satisfaction Create a Sustainable Competitive Advantage? A Comparative Study of Different Shopping Situations
Authors:
by
Xue-Liang Pei, Jia-Ning Guo, Tung-Ju Wu, Wen-Xin Zhou and Shang-Pao Yeh
Link:
https://www.mdpi.com/2071-1050/12/18/7436
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