- Article
Mobile Eye Tracking Applied as a Tool for Customer Experience Research in a Crowded Train Station
- Andrea Schneider,
- Beat Vollenwyder,
- Eva Krueger,
- Céline Mühlethaler,
- Dave B. Miller,
- Jasmin Thurau and
- Achim Elfering
Train stations have increasingly become crowded, necessitating stringent requirements in the design of stations and commuter navigation through these stations. In this study, we explored the use of mobile eye tracking in combination with observation...

