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Article

Key Factors Influencing Low-Carbon Behaviors of Staff in Star-Rated Hotels—An Empirical Study of Eastern China

1
School of Civil and Transportation Engineering, Shenzhen University, Shenzhen 518060, China
2
College of Civil Engineering, Nanjing Forestry University, Nanjing 210037, China
3
Research Institute of Zhongjiao Sihang, Guangzhou 510220, China
4
Business School, Hohai University, Nanjing 211100, China
5
School of Civil Engineering, Southeast University, Nanjing 210096, China
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2020, 17(21), 8222; https://doi.org/10.3390/ijerph17218222
Received: 31 August 2020 / Revised: 31 October 2020 / Accepted: 2 November 2020 / Published: 6 November 2020
To guide sustainable development in the hospitality industry requires hotel staff engagement, so what causes and how to facilitate the implementation of low-carbon behaviors should be high priorities. However, most prior studies focused on hotel guest behavior or discussed, on an individual level, the psychological aspects of the factors of the low-carbon behavior of either managers or employees. Therefore, this research aims to examine the effect of influencing factors inside and outside of the hotel context on hotel staff’s low-carbon behaviors in star-rated hotels. A set of influencing factors were identified by using literature retrieval, ground theory and in-depth interviews. Structural equation modelling was then applied with 440 valid questionnaires collected from representative star-rated hotels in Eastern China. The results revealed that low-carbon managerial activities, strategic orientation, social norms, and perceived behavior control were four key factors affecting the low-carbon behavior adoption of staff from star-rated hotels. Among them, low-carbon managerial activities were found to be the strongest factor affecting hotel staff’s low-carbon behaviors. Consumer attitude, however, exerted no significant impact. Targeted strategies were finally proposed for the improvement of hotel staff’s low-carbon behavior from the perspectives of hoteliers and governments. This study contributes to the generation mechanism of low-carbon behavior among staff and, in practice, towards behavioral improvement by providing comprehensive insights about the attribution of factors belonging to multiple dimensions related to the low-carbon behavior of staff in the hotel industry. View Full-Text
Keywords: low-carbon behaviors; hotel staff; influencing factors; star-rated hotels; targeted strategies low-carbon behaviors; hotel staff; influencing factors; star-rated hotels; targeted strategies
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MDPI and ACS Style

Li, J.; Mao, P.; Liu, H.; Wei, J.; Li, H.; Yuan, J. Key Factors Influencing Low-Carbon Behaviors of Staff in Star-Rated Hotels—An Empirical Study of Eastern China. Int. J. Environ. Res. Public Health 2020, 17, 8222. https://doi.org/10.3390/ijerph17218222

AMA Style

Li J, Mao P, Liu H, Wei J, Li H, Yuan J. Key Factors Influencing Low-Carbon Behaviors of Staff in Star-Rated Hotels—An Empirical Study of Eastern China. International Journal of Environmental Research and Public Health. 2020; 17(21):8222. https://doi.org/10.3390/ijerph17218222

Chicago/Turabian Style

Li, Jie, Peng Mao, Hui Liu, Jiawei Wei, Hongyang Li, and Jingfeng Yuan. 2020. "Key Factors Influencing Low-Carbon Behaviors of Staff in Star-Rated Hotels—An Empirical Study of Eastern China" International Journal of Environmental Research and Public Health 17, no. 21: 8222. https://doi.org/10.3390/ijerph17218222

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