A Methodology for Assessing Digital Readiness of Industrial Enterprises for Ecosystem Adaptation: Evidence from Kazakhstan’s Sustainable Industrial Transformation
Abstract
1. Introduction
2. Literature Review
2.1. Digital Transformation and Sustainability in Industry
2.2. Digital Readiness Models and Indices
2.3. Digital Ecosystems and Industrial Integration
- (1)
- Functional levels: The first is represented by digital platforms and tools that form the internal information and digital environment of an industrial enterprise, cluster, or other integrated production structure; they ensure the coordination and efficiency of interaction between all participants in the ecosystem. The second level covers external digital platforms—marketplaces, corporate websites, social media pages, and other online channels used to communicate with end consumers and sell products or services, including individualized and customized offers (Figure 5).
- (2)
- Application level: This includes digital platforms designed to support individual business processes and aimed at improving their efficiency and effectiveness, as well as comprehensive digital solutions that coordinate the activities of e-governments in different countries and facilitate interaction between government, corporate, and public structures in the digital space (Figure 6).
- (3)
- Scope of application: Industry, services, sharing economy, tourism, marketing, education, transport, technical design and development of architecture for various software products and applications, smart systems, and many others (Figure 7).
- (4)
- The scale of an industrial enterprise’s operations: A distinction is made between global and international digital ecosystems, which encompass transnational connections and the integration of global market participants; national and regional systems that provide digital interaction within a country and between its individual territories; as well as local or corporate ecosystems that operate in the internal digital environment of a specific enterprise and serve its internal production and management processes (Figure 8);
- (5)
- Adaptability (in the context of developing and implementing digital ecosystems): Easily adaptable digital ecosystems, characterized by the ability to integrate into the organizational and digital infrastructure of an industrial enterprise without significant modifications, limited to minimal software configuration for specific user requirements; difficult-to-adapt digital ecosystems that require deep personalization, reworking of software modules, and refinement of digital solutions in accordance with the characteristics of the production processes, management structure, and technological capabilities of a particular enterprise (Figure 9);
- (6)
- Qualitative composition (nature of ICT included in the architecture of the digital ecosystem): Unidirectional, focused on solving a limited range of tasks of an industrial enterprise, for example, increasing the efficiency of individual production sites or automating a specific technological process (as in the case of robotic workshop management); multi-vector, ensuring comprehensive interaction between different divisions of the enterprise, integration of production, management, and analytical functions, as well as support for key business processes, including development, production, and sales of products (including on the basis of the “digital factory” concept) (Figure 10).
2.4. Customization and Flexible Manufacturing as Drivers of Digital Ecosystem Adaptation
2.5. Bibliometric Evidence of the Research Gap
3. Materials and Methods
3.1. Methodology for Assessing the Level of Digital Readiness of Industrial Enterprises for the Implementation and Adaptation of Digital Ecosystems
- 1.
- Considering all organizational components and business processes involved in digital transformations, including in the context of the implementation and adaptation of digital ecosystems;
- 2.
- Using a comprehensive approach to assess all parameters characterizing digital maturity (reflecting digital readiness for the implementation and adaptation of digital ecosystem products) and the dynamic digital potential (digital foresight characterizing digital capabilities) of an industrial enterprise;
- 3.
- Including the assessment parameters of sub-parameters relating to aspects of customized production, cybersecurity, and monitoring and control, which are the most important stages in the process of implementing and adapting digital ecosystems;
- 4.
- Working with integral indicators in terms of selected assessment parameters that simplify the calculation of the level of digital readiness, including through the standardization of values;
- 5.
- Clearly systematizing the assessment parameters, allowing the development of an effective algorithm characterized by:
- −
- Discreteness, manifested in the fact that the entire assessment process is based on a sequential chain of operations, each of which has an independent meaning and is performed strictly in a given order. This eliminates the blurred boundaries between the stages of analysis and allows you to fix the logic of movement from the initial data to the final result. Thanks to this property, the methodology becomes resistant to errors and provides the ability to verify each step in detail.
- −
- Effectiveness, characterized by the algorithm’s focus on obtaining a specific, practically significant result, namely an integral indicator of digital readiness. This indicator is formed based on a generalization of a set of specific parameters and can serve as a tool for diagnosing the state of an enterprise, developing strategic decisions, and comparing it with other companies. Thus, the algorithm is not limited to the process of information processing but ends with the formation of a measurable product suitable for further use.
- −
- Completeness, meaning that the algorithm has logically defined boundaries and is guaranteed to lead the researcher to the result. This property is important from both a methodological and practical point of view, as it ensures the predictability of the procedure and eliminates the possibility of obtaining incomplete or uncertain assessments. The presence of a clear final stage enhances confidence in the methodology and makes it convenient to use in applied research and management practice.
- −
- Versatility, expressed in the ability to apply the algorithm to various categories of industrial enterprises and complex integrated systems—from large corporations and medium-sized manufacturing companies to system-forming, innovation-active industrial clusters—regardless of their specialization, organizational and legal form, and level of digitalization. This makes it applicable in a wide range of research and practical contexts, increasing its adaptability.
- −
- Scalability, which is particularly relevant in the context of expanding the assessment base with new groups of parameters and sub-parameters; this, in turn, ensures compliance with the principle of adaptability and modularity of the algorithm for assessing the level of digital readiness of industrial enterprises.
- −
- Reliability, which implies the stability of the algorithm in assessing the variability of input data and external conditions. Even when individual sub-parameters or blocks change, the final result remains stable, which ensures the reliability of conclusions and eliminates random fluctuations that could distort the overall picture of digital readiness.
- −
- Parallelism, a characteristic of the algorithm associated with the ability to process multiple operations and perform a series of actions in parallel with the main task, which is very important in the context of digital readiness assessment, especially in terms of determining separate static (current digital potential) and dynamic characteristics (dynamic digital potential).
- −
- Portability, meaning that the algorithm presented in the structure of the developed methodology can be implemented on various software and technology platforms, from specialized analytical packages to standard office solutions. This opens the possibility of using it not only in an academic environment but also directly at the level of industrial enterprises and clusters, where it is important to integrate the methodology into existing management accounting and monitoring systems.
- −
- Reproducibility and reliability of the result, meaning that the application of the algorithm in different conditions and on different data samples leads to comparable values, which confirms its stability and scientific reliability. Reproducibility allows the methodology to be used repeatedly, including repeated measurements over time (as part of monitoring) and cross-industry comparisons, while maintaining the same logic of calculations and interpretations. Reliability indicates the correspondence of the estimates obtained to the actual state of the enterprise: the integral indicator is not formed randomly but because of consistent processing of verified parameters. In general, these characteristics provide the researcher with confidence in the correctness of the conclusions made, and also create a basis for applying the results in management practice and strategic planning.
- −
- Parameterizability, reflecting the flexibility of the algorithm in terms of adjusting the initial data, weights, and scaling intervals for specific research or applied tasks. This makes it possible to adapt the developed algorithm to new cycles of digital transformations, industry specifics, or changes in international standards for assessing digital maturity.
- Collecting data in terms of selected blocks of parameters and sub-parameters that form them (Table 1), based on a survey of middle and senior management representatives of industrial enterprises.
- Normalizing data to bring the obtained values to a single assessment range (0–1) using Formula (1):where —normalized evaluation subparameter; —minimum value of the subparameter in the group; —maximum value of the subparameter in the group of evaluation parameters.
- 3.
- Obtaining the final value for each parameter block based on the weighted geometric mean calculation formula, which allows avoiding “dips” and large differences between values that can significantly affect the integral indicator (Formula (2)):
- 4.
- Determining the weight of the criteria blocks in the integral assessment structure based on an expert survey. In our case, 42 people acted as experts—representatives of the industrial sector (company management), specialists in the field of the digital economy, digital transformation and industrial clustering, and IT specialists—whose aggregate weight assessments in terms of criterion blocks were distributed as follows:
- −
- Strategies and goals for sustainable development of the enterprise—STRSDE (B1)—0.12;
- −
- Material and technical resources—MTE (B2)—0.15;
- −
- Organizational structure and business processes—ORGSTRPROC (B3)—0.1;
- −
- Production—PROD (B4)—0.15;
- −
- Personnel—PERS (B5)—0.12;
- −
- Supply chain management—SCM (B6)—0.1;
- −
- Consumers—CUST (B7)—0.08;
- −
- Monitoring and control—MONCONTR (B8)—0.08;
- −
- Cybersecurity—CYBSEC (B9)—0.1.
- 5.
- Calculating the final integral value of the digital readiness level of industrial enterprises for the implementation and adaptation of digital ecosystems using Formula (3):where —the integral value of the digital readiness level of industrial enterprises for the implementation and adaptation of digital ecosystems; —the final value for the parameter block; —the weight of the parameter block.
- 6.
- Correlating the obtained value with the corresponding range of the digital readiness (DRL) assessment scale:
- −
- 0.0 ≤ DRL ≤ 0.4 points—low level of digital readiness of an industrial enterprise for the implementation and adaptation of digital ecosystems: as a rule, enterprises with such an assessment do not have a systematic digital strategic development program and do not implement, or sporadically implement, individual digital solutions, without using unified digital platforms; in addition, the staff lacks the necessary digital skills. Furthermore, company management may be aware of the need for digital transformation but lack the material and technical capabilities to implement these tasks; the fragmented use of ICT has virtually no significant impact on the company’s performance.
- −
- 0.41 ≤ DRL ≤ 0.8—average level of digital readiness of an industrial enterprise for the implementation and adaptation of digital ecosystems. Companies with this level of digital readiness are distinguished by the presence of an approved digital development program with a clear understanding of which modern digital solutions will be implemented, how to adapt them to different business processes, and how to integrate them with the existing digital skills of the staff. The digital potential of such enterprises is usually quite high, but difficulties with the implementation and adaptation of digital ecosystems may still be observed due to the lack of sufficient funding, infrastructure solutions (which do not allow for the effective and uninterrupted operation of the digital ecosystem), and customized software (for specific requests and needs of the company); widespread training and retraining of personnel to work with new software products and equipment is also characteristic, and investments in the digital transformation of all business processes are increasing, as management clearly sees the prospects for a return on investment.
- −
- 0.81 ≤ DRL ≤1 —high level of digital readiness of industrial enterprises for the implementation and adaptation of digital ecosystems: at this level, enterprises are innovation-active, resulting in the dynamic implementation of various information and communication tools, including digital ecosystems, whose interface and software are designed for the specific tasks and goals of the company, as well as the existing digital strategic development program; at this level, a digital corporate culture has been virtually formed, the staff has the necessary digital skills, and training and retraining of personnel in the use of new technologies is carried out on an ongoing basis; The implemented digital ecosystem mediates all business processes, including its full integration into production cycles, supply chains, and partner networks, thus ensuring effective communication between all departments. Investments in digital transformation ensure the company’s competitive growth in the market. The organizational structure of the new formation is more flexible and adaptable to the development and subsequent commercialization of new products. A very high level of cybersecurity is ensured.
- Completeness, when the researcher, sequentially performing the evaluation steps, arrives at the final result;
- Flexibility and adaptability, as it can be supplemented with new blocks of criteria and subcriteria depending on the objectives of the research, digital changes occurring in the market, and the need to take into account new variables that could significantly affect the level of digital readiness of an industrial enterprise for the implementation and adaptation of digital ecosystems;
- Discreteness, within which the main result can be achieved through the consistent implementation of steps leading to the final result;
- Ease of use, modularity, and scalability.
- Stability criterion: Provides for verification of the stability of the integral index during repeated calculations on various data subsamples. This approach makes it possible to ensure that the final values do not depend on random fluctuations in the sample.
- Consistency criterion: Focused on the possibility of comparing the obtained index values with existing international digitalization assessment systems (e.g., DESI, WDCI). This ensures external consistency and increases the universality of the proposed tool.
- Sensitivity criterion: Provides for an assessment of the impact of changes in weights and aggregation methods on the final results. Sensitivity testing confirms the robustness and flexibility of the methodology when parameters are varied.
3.2. Stochastic Frontier Analysis (SFA) in Assessing the Digital Transformation of Kazakhstan’s Industry
- The “Economy and Industry—EconInd” group of indicators: GDP per capita, thousand tenge (gdp_per_capita), share of industry in GDP, % (industry_share_gdp), manufacturing output, billion tenge (manuf_output).
- The “Investment and Innovation—InvInn” group of indicators: ICT investments, billion tenge (ict_investments); share of innovation-active enterprises, % (innov_active_share); innovation expenditure, billion tenge (innovation_expenditure); investment in fixed capital in industry, billion tenge (fixed_capital_industry);
- The “Digital Infrastructure—DigInfra” group of indicators: Percentage of the population with internet access (internet_access_share); number of data centers/server capacities per region (data_centers_count); percentage of online trade in retail turnover (online_retail_share).
- The “Labor Resources and Competencies—LabComp” group of indicators: Number of ICT specialists (per 1000 employed) (ict_specialists_per1000), average salary in ICT (thousand tenge) (ict_avg_salary), level of digital literacy of the population (%) (digital_literacy_rate), number of ICT graduates (per 1000 students) (ict_graduates_per1000).
- The “Digitalization of Industry—DigInd” group of indicators: Share of enterprises using cloud computing, % (cloud_use_share), use of Big Data/AI/digital twins (% of enterprises) (bigdata_ai_digitaltwins_share), share of large and medium-sized enterprises in the manufacturing industry using digital technologies, % (digital_tech_use_share).
4. Results and Discussion
4.1. Testing of the Authors’ Methodology for Assessing the Level of Digital Readiness of Industrial Enterprises for the Implementation and Adaptation of Digital Ecosystems
4.2. Results of a Stochastic Frontier Analysis of the Effectiveness of Digital Transformation in Industry by Region in Kazakhstan
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Abbreviations
| GII | Global Innovation Index |
| DESI | The Digital Economy and Society Index |
| HDI | Human Development Index |
| SFA | Stochastic Frontier Analysis |
| TE | Technical Efficiency (TE) |
Appendix A
| Assessment Model/Index | Level of Analysis | Component Structure | Purpose of Use | Advantages of Using the Model/Index | Disadvantages of Using the Model/Index |
|---|---|---|---|---|---|
| The Digital Economy and Society Index [100] | Macro level | 4 levels of measurement: human capital, connectivity, digital integration, digital government services | Monitoring the progress of EU countries in the use of digital solutions and technologies | Presence of a unified measurement scale, broad coverage, consideration of strategic goals (including within the framework of approved strategies/strategic documents), comprehensiveness, systematic nature of measurements, possibility of intertemporal comparisons | Lack of measurable data for a number of countries; not applicable to the activities of individual enterprises, as it is focused on the macro level |
| IMD World Digital Competitiveness Ranking [101] | Macro level | Includes assessment in terms of the following groups of factors: 1—“knowledge” (assesses sub-factors: “talent” (quality and availability of human capital), “training and education”, “scientific concentration”); 2—“technology” (assesses sub-factors: “regulatory framework”, “capital”, “technological base”); 3—“readiness for the future”, which implies the level of readiness of national economies to effectively use the opportunities of digital transformation (assesses sub-factors: “adaptive attitudes”, “business flexibility”, “IT integration”) | Measuring the readiness of countries and regions around the world to implement and explore the role of digital technologies in economic and social transformation, assessing the digital competitiveness of countries | Balanced structure of assessment indicators, the rating serves as a practical tool for management decision-making, reflects current trends in the digital transformation of countries, and allows for comparison within selected groups | Not applicable to the activities of individual enterprises; aggregation of indicators used for analysis; methodological limitations of individual criteria |
| OECD Digital Transformation Indicators/Factors [102] | Macro level | Infrastructure and its components; digital skills; innovative development; management | Monitoring digital transformation and its impact using OECD countries as an example | High representativeness of results, comprehensiveness, data variation, integrative approach | Not applicable to the activities of individual enterprises; not adapted to the corporate level of management |
| Industry 4.0 Maturity Model (PwC, 2016) [103] | Micro level | Assesses the digital maturity of an industrial enterprise based on seven assessment criteria: organizational structure, culture, and employees; characteristics of vertical and horizontal integration; products and services; business models used and nature of customer access; data management and analytics; IT architecture; security and compliance with standards | Assessing the digital maturity of an industrial enterprise and identifying further business development prospects in the context of Industry 4.0 | Focus on the industrial enterprise level, considering its specific operating characteristics; comprehensive coverage of indicators and evaluation criteria; results geared toward effective management decisions; flexibility of methodology | Subjectivity of the results obtained (on the part of enterprises); greater focus on qualitative rather than quantitative analysis; mandatory access to all levels of information within the enterprise; complexity of interpretation and subsequent scaling |
| Cisco Digital Readiness Index [104] | Macro level | A country’s digital readiness is assessed based on the following parameters: basic needs of the population, human capital, ease of doing business, business and government investment, entrepreneurial environment and startup ecosystem, level of technology adoption, and technological infrastructure | Assessment of countries’ transition capabilities to the digital economy and the effectiveness of using the advantages of digital solutions for economic and social development | Comprehensive and systematic coverage of key factors of digital development, methodological balance between groups of parameters studied, applicability for strategic planning, and availability of international comparisons | Does not reflect the specifics of the digital readiness of individual industrial enterprises and structures; heterogeneity of statistical data sources used |
| Industry 4.0: The new industrial revolution—How Europe will succeed, Roland Berger Strategy Consultants Gmbh [105] | Micro level/meso level | The assessment is based on two key indicators: 1. “Industrial excellence”, which is an analysis of the level of automation and robotization of production, the intensity of R&D and innovation activities, the productivity and technological quality of industry, and the degree of implementation of digital solutions in production processes; 2. “value network readiness”, which reflects the maturity of the external infrastructure and interaction ecosystem, including the following assessment parameters: the degree of development of information and communication infrastructure and logistics, the level of digital connectivity between suppliers and partners, the degree of clustering and cooperation among industrial participants (especially within complex integrated structures), institutional support, the regulatory environment, and the industry’s training system. | Assess the readiness of national economies and industries to implement and adapt digital technologies and solutions | Comprehensiveness, systematicity, and flexibility of the assessment; two-level applicability of the assessment results; practical orientation of the results and their high level of demand; integration into the European analytical context using data from Eurostat, OECD, WEF, and others; visual interpretability | Limited detail (e.g., for several indicators relating to internal management or production processes at the level of an individual industrial enterprise); qualitative nature of a number of indicators, which partially introduces subjectivity into the assessment; heterogeneity of data sources for analysis; static nature of assessments |
| World Bank Digital Adoption Index (DAI) [106] | Macro level | Divided into three sub-indices, within which the assessment takes place: people, government, and business | Study of the degree of adaptation of digital technologies across three sectors: population, government, and business | Covers three key sectors of the economy; large number of countries used in the assessment; clear assessment structure; focus on the supply side | Limited assessment period; aggregation of indicators; simplified data normalization |
| ICT Development Index (IDI) [107] | Micro/meso level | The assessment is based on the following basic criteria: 1. “Universal connectivity” (percentage of the population using the Internet; share of households with Internet access; active mobile Internet subscriptions; mobile network coverage of the population, not lower than 3G level; 4G and LTE network coverage of the population); 2. “meaningful connectivity”, represented by such assessment parameters as mobile and fixed broadband Internet traffic, the cost of mobile data and voice packages, the cost of fixed Internet, and the share of the population with mobile Internet access | Assessment of the degree of ICT accessibility, considering infrastructure development factors | Comprehensiveness and universality of the assessment; emphasis on “accessibility”; possibility of regional comparisons | Limited number of indicators in the assessment methodology and their aggregation; high proportion of “estimated” data; lack of sub-parameters assessing digital skills and 5G |
Appendix B
| Region | Economy and Industry | Investments and Innovation | Digital Infrastructure | Labor Resources and Competencies | Digitalization of Industry | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| GRP Per Capita, Thousand Tenge | Share of Industry in GRP, % | Manufacturing Industry Volume, Billion Tenge | Investments in ICT, Billion Tenge | Share of Innovation-Active Enterprises, %. | Innovation Expenditure, Billion Tenge | Investments in Fixed Capital of Industry, Billion Tenge | Share of Population with Internet Access, %. | Number of Data Centers/Server Capacities Per Region | Share of Online Trade in Retail Turnover, %. | Number of ICT Specialists (Per 1000 Employees) | Average Salary in ICT, Thousand Tenge. | Level of Digital Literacy Among the Population, % | Number of ICT Graduates (Per 1000 Students) | Percentage of Enterprises Using Cloud Computing, % | Use of Big Data/AI/Digital Twins (% of Enterprises) | Share of Large and Medium-Sized Enterprises in the Manufacturing Industry Using Digital Technologies, % | |
| Abai (Region 1) | 4313.3 | 36.18 | 526.463 | 4681 | 9.3 | 13,188 | 196.48 | 86.0 | 5 | 0.3 | 1 | 280.0 | 82.8 | 8.8 | 4.8 | 1.4 | 12.5 |
| Akmola (Region 2) | 4655.3 | 34.37 | 1405.02 | 5.039 | 5.9 | 20.471 | 249.04 | 90.8 | 2 | 10.0 | 1 | 238.5 | 82.9 | 7.1 | 8.1 | 1.9 | 18.2 |
| Aktobe (Region 3) | 4484.5 | 28.7 | 1021.299 | 11,085 | 14.9 | 36,079 | 596.69 | 94.1 | 7 | 1.2 | 2 | 243.6 | 88.6 | 3.7 | 10.2 | 0.3 | 25.6 |
| Almaty (Region 4) | 3504.8 | 24.65 | 1582.293 | 12.464 | 7.5 | 58.926 | 257.57 | 92.5 | 7 | 1.4 | 0.5 | 204.6 | 91.3 | 50.7 | 3.7 | 0.5 | 11.7 |
| Atyrau (Region 5) | 21,812.5 | 51.1 | 791.137 | 109.973 | 5 | 969.264 | 2350.07 | 88.4 | 15 | 0.2 | 8 | 273.8 | 85.1 | 6.8 | 10.5 | 2.0 | 33.3 |
| ZKO (Region 6) | 7260.5 | 42.27 | 306.47 | 18.021 | 4.2 | 27.158 | 395.25 | 88.9 | 3 | 3.7 | 2 | 228.5 | 82.5 | 5.1 | 5.8 | 1.3 | 19.2 |
| Zhambyl (Region 7) | 2397.6 | 15.46 | 585.234 | 3693 | 6.1 | 30,443 | 267.02 | 94.0 | 8 | 0.005 | 1 | 249.3 | 87.3 | 9.5 | 4.6 | 0.7 | 15.4 |
| Zhetysu (Region 8) | 2591.0 | 11.55 | 255.676 | 2973 | 12 | 7269 | 104.11 | 90.9 | 26 | 0.03 | 1 | 188.3 | 84.2 | 9.8 | 4.9 | 2.1 | 4.5 |
| Karaganda (Region 9) | 6793.9 | 44.11 | 2642.759 | 17.173 | 16.2 | 122.489 | 520.32 | 95.1 | 2 | 2.5 | 3 | 378.3 | 85.4 | 6.1 | 13.8 | 0.2 | 21.5 |
| Kostanay (Region 10) | 5338.2 | 33.4 | 1938.963 | 9230 | 9.4 | 31,694 | 270.84 | 91.8 | 4 | 0.2 | 2 | 233.4 | 91.7 | 4.1 | 5.4 | 0.0 | 23.9 |
| Kyzylorda (Region 11) | 3071.8 | 30.32 | 328.754 | 4.521 | 13.9 | 13.996 | 217.17 | 91.0 | 7 | 0.1 | 1 | 337.1 | 88.8 | 4.2 | 2.4 | 2.3 | 21.4 |
| Mangistau (Region 12) | 6176.2 | 46.31 | 241.729 | 7377 | 6.2 | 19,925 | 611.65 | 92.1 | 5 | 0.2 | 1 | 217.1 | 83.5 | 2.2 | 1.5 | 0.4 | 13.0 |
| Pavlodar (Region 13) | 5793.8 | 38.49 | 1941.684 | 23,460 | 15.3 | 75.335 | 489.35 | 93.2 | 33 | 0.3 | 3 | 333.8 | 83.2 | 10.4 | 7.1 | 2.5 | 23.4 |
| SKO (Region 14) | 4186.4 | 19.02 | 571.342 | 2446 | 9.7 | 131,373 | 62.48 | 89.6 | 7 | 0.05 | 2 | 243.1 | 78.7 | 1.2 | 8.3 | 0.1 | 9.1 |
| Turkestan (Region 15) | 1798.2 | 18.5 | 486.030 | 5256 | 10.2 | 14,015 | 370.55 | 96.4 | 0 | 0.6 | 0.3 | 259.6 | 92.8 | 1.5 | 1.4 | 0.4 | 5.6 |
| Ulytau (Region 16) | 8892.6 | 65.74 | 857.336 | 6629 | 7.8 | 12,296 | 172.69 | 88.6 | 1 | 0.04 | 4 | 359.2 | 91.8 | 0 | 10.3 | 2.0 | 18.8 |
| VKO (Region 17) | 6119.6 | 35.77 | 2046.582 | 24.216 | 10.3 | 29.209 | 281.38 | 92.8 | 22 | 0.4 | 2 | 386.8 | 82.6 | 5.1 | 10.7 | 0.4 | 11.8 |
| Astana (Region 18) | 9308.7 | 7.34 | 1752.362 | 446.804 | 15.2 | 70.922 | 257.19 | 96.1 | 32 | 6.8 | 22 | 573.2 | 95.1 | 11 | 14.3 | 1.3 | 29.5 |
| Almaty (Region 19) | 11,492.7 | 4.9 | 1817.927 | 198,972 | 14.6 | 133,013 | 153.77 | 92.5 | 272 | 59.0 | 17 | 574.4 | 92.9 | 4.4 | 16.1 | 4.0 | 11.1 |
| Shymkent (Region 20) | 3379.7 | 20.81 | 948.427 | 4.337 | 6.3 | 3756 | 115.62 | 96.0 | 8 | 2.5 | 1 | 301.8 | 88.5 | 4.1 | 6.4 | 2.2 | 11.1 |
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| Search Level | Search Query | Number of Publications Obtained | Brief Description of the Sample Obtained |
|---|---|---|---|
| Broad context | TS = ((“digital transformation” OR digitalization OR “industry 4.0”) AND (manufactur* OR industr*) AND (sustainab* OR “sustainable development” OR (ESG) OR (SDG*))) | 7708 | The results obtained from this search query cover a wide range of publications related to the study of the specifics of digital transformation in industry and its relationship with the key principles of sustainable development. Thus, the sample is dominated by works reflecting the nature of Industry 4.0 technology applications, the structure and specifics of digital platform use, and the description of ESG-oriented strategies for modernizing industrial production. At the same time, terminology related to digital readiness is encountered sporadically and does not serve as a central research category, which indicates the predominantly macroeconomic and technological nature of the publication field under study. |
| Refined context | TS = ((“digital readiness” OR “digital maturity”) AND (manufactur* OR industr*)) | 328 | The second level identified a narrower range of scientific works, where the focus shifts to the problems of measuring the digital readiness and maturity of industrial enterprises. Most publications focus on the development of indices, models, and methodologies for diagnosing digital development. However, the connection between these approaches and ecosystem processes and sustainability in industry is presented in a fragmented manner, and the models considered are mainly oriented toward macro- or meso-level analysis. |
| Narrow context | TS = ((“digital readiness” OR “digital maturity”) AND (“digital ecosystem*” OR “ecosystem adaptation” OR “industrial ecosystem*”) AND (sustainab* OR “sustainable development” OR ESG OR SDG*)) | 3 | The most limited array obtained within the framework of the third search query, taking into account the narrow context under consideration, includes works in which the concepts of digital readiness and maturity are directly or indirectly related to ecosystem adaptation and the principles of sustainable development; for the most part, the studies are predominantly conceptual in nature; at the same time, they lack a unified assessment toolkit and quantitative basis for diagnosing the level of adaptation readiness of industrial enterprises for the introduction of digital ecosystems. Nevertheless, it is this array of publications that forms the ideological core that outlines the research niche in the context of digital ecosystems in industry. |
| No. | Parameters and Sub-Parameters for Assessment | Unit of Measurement |
|---|---|---|
| 1. BLOCK OF EVALUATION PARAMETERS—STRATEGIES AND SUSTAINABLE DEVELOPMENT OF THE ENTERPRISE (STRTSDE) | ||
| 1 | Does the company have a digital strategy with clearly defined target indicators, deadlines, and responsible persons? | Yes—1, no—0 |
| 2 | Does the company have a sustainable development strategy? | Yes—1, no—0 |
| 3 | Degree of integration of the sustainable development strategy with key areas of the company’s digital transformation/with the digital strategy | From 1 to 10 points, where 1 is the minimum and 10 is the maximum score; if such strategies are absent, then 0 points |
| 4 | Compliance of the main areas covered by the digital strategy and sustainable development strategy with the key performance indicators (KPIs) of an industrial enterprise | |
| 5 | The level of focus of existing strategies/individual approved measures on the active implementation and adaptation of digital ecosystems in the activities of industrial enterprises | |
| 6 | Compliance of existing strategies/individual approved measures with global digital transformation standards | |
| 7 | Do existing development strategies/individual approved measures consider the risks of digital transformation? | From 1 to 5 points, where 1 is the minimum and 5 is the maximum |
| 8 | Degree of stakeholder involvement in the process of implementing and adapting digital ecosystems to the activities of an industrial enterprise | From 0 to 10 points, where 0 is the minimum score |
| 9 | Percentage of investments in digital transformation from the total volume of investments/or from income | % |
| 10 | Understanding on the part of senior management of the importance of implementing and adapting various digital solutions, including digital ecosystem solutions, to their activities | From 0 to 10 points, where 0 is the minimum score |
| 2. ASSESSMENT PARAMETER BLOCK—MATERIAL AND TECHNICAL EQUIPMENT (MATERIAL AND TECHNICAL EQUIPMENT—MTE) | ||
| 1 | Availability of the necessary material resources for the digital transformation of business processes, including through the implementation and adaptation of digital ecosystems | From 1 to 5 points, where 1 is the minimum (partial availability of material resources) and 5 is the maximum (full material readiness for digital transformation) |
| 2 | Availability of high-speed internet access (5G, fiber optics, etc.) capable of supporting the functioning of a digital ecosystem that enables communication between all business processes taking place at an industrial enterprise | Yes—1, no—0 |
| 3 | Sufficiency of computer equipment | From 1 to 5 points, where 1 is the minimum and 5 is the maximum |
| 4 | Availability of a supercomputer (a high-performance computing machine that significantly outperforms existing general-purpose computers) | Yes—1, no—0 |
| 5 | Availability of modern data storage systems (NAS, SAN, cloud storage, etc.), network equipment, tools for data analysis and streaming (Apache Hadoop, Apache Spark, etc.), as well as for system development and integration (API), relational and NoSQL databases (PostgreSQL, MongoDB, etc.), BI systems (e.g., Microsoft Power BI) | From 1 to 5 points, where 1 is the minimum and 5 is the maximum (5 points—the enterprise is fully equipped with the necessary equipment; 1—only some technical solutions are available) |
| 6 | Availability of specialized equipment for creating an industrial IoT system (routers, sensors, controllers, servo drives, relays, IIoT gateways, cloud storage, local servers, etc.) | |
| 7 | Availability of digital twins | Yes—1, no—0 |
| 8 | Availability of a digital factory requiring communication configuration with a unified digital platform of an industrial enterprise | |
| 9 | Availability of augmented reality (AR) and virtual reality (VR) technologies to ensure the efficiency of production processes | |
| 10 | Availability of manufacturing execution systems (MESs) | |
| 11 | Availability of enterprise resource planning (ERP) systems | |
| 12 | Availability of customer relationship management (CRM) systems | |
| 13 | Availability of cyber–physical systems and their level of integration | From 1 to 5 points, where 1 is the minimum and 5 is the maximum |
| 14 | Availability of predictive analytics systems | Yes—1, no—0 |
| 15 | Availability of 3D printing technology | |
| 16 | Availability of industrial robots | |
| 17 | Availability of machine learning technology | |
| 18 | Availability of equipment and mechanisms ensuring cybersecurity | |
| 19 | Availability of backup and emergency equipment | |
| 20 | Availability of production equipment and software necessary for organizing customized production that can be adapted to the activities of a digital industrial ecosystem | |
| 21 | Availability of technical facilities for the potential placement of a supercomputer, servers, and other software and equipment as part of the digital transformation of production | |
| 22 | Ensuring the energy efficiency of an industrial enterprise | From 1 to 5 points, where 1 is the minimum and 5 is the maximum score |
| 3. SET OF EVALUATION PARAMETERS—ORGANIZATIONAL STRUCTURE AND BUSINESS PROCESSES (ORGSTRPROC) | ||
| 1 | Degree of flexibility and adaptability of the company’s organizational structure at the current stage | From 1 to 10 points, where 1 is the minimum and 10 is the maximum score |
| 2 | Readiness of the organizational structure of an industrial enterprise for digital transformation | |
| 3 | The ability to form a flexible digital corporate culture, in which communication can be ensured through the implementation and adaptation of a digital ecosystem | From 1 to 5 points, where 1 is the minimum and 5 is the maximum |
| 4 | Level of use of various ICTs and tools for managing business processes at the current stage of development of an industrial enterprise | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 5 | Degree of automation of document flow at the current stage of operation of an industrial enterprise | |
| 6 | The degree of coordination between the company’s structural divisions in the implementation and adaptation of digital solutions | |
| 7 | Availability of employees/specialized departments/divisions/departments responsible for the digital transformation of an industrial enterprise | Yes—1, no—0 |
| 8 | The degree of adaptation of current business processes to the emerging digital environment, including those managed through a digital ecosystem | From 1 to 5 points, where 1 is the minimum and 5 is the maximum |
| 9 | Speed of management decision-making | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 10 | Level of communication with stakeholders and partners (external and internal) of the company | |
| 11 | Opportunity/prospects for the company to join an industrial cluster | |
| 12 | Degree of standardization of current business processes | |
| 13 | Use of AI for effective management decisions | Yes—1, no—0 |
| 14 | Availability of a digital HR system | |
| 15 | Level of interaction between the enterprise and digital government platforms | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 16 | Degree of application of predictive technologies and data analytics results for management decision-making | |
| 17 | Use of smart contract technology to reduce the number of intermediaries in transactions, minimize risk, and speed up contract conclusion processes | From 0 to 10 points, where 0 is the minimum (no technology) and 10 is the maximum |
| 4. BLOCK OF EVALUATION PARAMETERS—PRODUCTION (PROD) | ||
| 1 | Level of automation of production processes at the current stage | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 2 | Degree of digital solution presence in production cycles | |
| 3 | Adaptability and flexibility of current production processes to digital transformations | |
| 4 | Level of integration of MES, ERP, CRM, and other systems into production | |
| 5 | Level of implementation and adaptation of the Industrial Internet of Things (IIoT) in production processes | From 0 to 10 points, where 0 is the minimum (no technology) and 10 is the maximum |
| 6 | Degree of implementation of predictive maintenance of industrial enterprise machinery and equipment | |
| 7 | Level of use of digital twins, including in the creation of customized products | |
| 8 | Degree of use of 3D printing in the production cycle | |
| 9 | Level of integration of industrial robots into production | |
| 10 | Level of use of machine learning technology | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 11 | Level of integration of production with supply chains | |
| 12 | Level of integration of production with warehousing activities | |
| 13 | Speed of new product development (including innovative components) | |
| 14 | Degree of compliance of production standards with Industry 4.0 standards | |
| 15 | Application of flexible methodologies (Agile, Scrum, Kanban, Lean, Six Simba, and others) for project management, customized production configuration, and new product development in the context of digital transformation of all business processes | |
| 5. EVALUATION PARAMETER BLOCK—PERSONNEL (PERS) | ||
| 1 | The presence of digital skills among junior, middle, and senior staff for working with the digital ecosystem of an industrial enterprise | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 2 | Readiness of personnel for the digital transformation of business processes | |
| 3 | Availability of free retraining programs and acquisition of necessary digital competencies | Yes—1, no—0 |
| 4 | Percentage of employees unwilling to learn new digital skills | % |
| 5 | Percentage of employees who have completed professional development and digital skills training programs | % |
| 6 | Availability of incentive systems for employees who wish to undergo retraining and acquire digital skills for subsequent work with modern equipment (including digital ecosystems) and software | Yes—1, no—0 |
| 7 | Level of support for innovative and digital initiatives by employees | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 8 | Level of staff training on cybersecurity issues for industrial enterprise data and systems | |
| 9 | Percentage of employees capable of working remotely (full-time) | % |
| 10 | Level of employee interaction with automated and robotic systems | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 11 | Management readiness for digital transformation | |
| 12 | The extent to which staff use gamification elements in managing industrial enterprise activities, including production | From 0 to 10 points, where 0 is the minimum (no technology) and 10 is the maximum |
| 6. SET OF EVALUATION PARAMETERS—SUPPLY CHAIN MANAGEMENT (SCM) | ||
| 1 | Degree of automation of the supply chain management process at the enterprise | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 2 | Compliance of existing software products on the market in the field of supply chain management (used directly in operations) with the main tasks and specifics of the industrial enterprise’s products | From 1 to 5 points, where 1 is the minimum and 5 is the maximum |
| 3 | The need to improve supply chain management by connecting them to a unified digital ecosystem of industrial enterprises | Yes—1, no—0 |
| 4 | Use of data analytics and predictive analytics in supply chain management | From 0 to 10 points, where 0 is the minimum (no technology) and 10 is the maximum |
| 5 | Level of use of IIoT (Industrial Internet of Things) technology for monitoring the conditions of goods transportation (including transport telematics), warehouse logistics, etc. | |
| 6 | Level of transparency and traceability of goods from the manufacturer (industrial enterprise) to the end consumer | From 1 to 5 points, where 1 is the minimum and 5 is the maximum score. |
| 7 | Degree of digitization of procurement processes | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 8 | Degree of digitization of warehouse operations | |
| 9 | Level of digitization of inventory management processes | |
| 10 | Level of flexibility and adaptability of the industrial enterprise’s supply chain | From 1 to 5 points, where 1 is the minimum and 5 is the maximum |
| 11 | Speed, accuracy, and completeness of order fulfillment by an industrial enterprise | |
| 7. BLOCK OF EVALUATION PARAMETERS—CUSTOMERS (CUST) | ||
| 1 | Willingness of industrial enterprise consumers to interact through the digital ecosystem and its modular components | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 2 | Current level of personalization of offers | |
| 3 | Degree of customer involvement in product development | |
| 4 | Ability to restructure the business processes of an industrial enterprise to meet the needs of individual consumers as part of customized production tasks | From 0 to 10 points, where 0 is the minimum (no technology) and 10 is the maximum |
| 5 | Level of implementation and frequency of use of CRM systems | |
| 6 | Availability of digital loyalty programs for customers of industrial enterprises | |
| 7 | Level of omnichannel capabilities to ensure effective communication with customers | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 8 | Company presence on social media (Facebook, Instagram, etc.) | Yes—1, no—0 |
| 9 | Presence of an official company website with a feedback option | |
| 10 | Availability and effectiveness of automated systems for tracking and notifying customers about the status of ordered goods/services | From 0 to 10 points, where 0 is the minimum (no technology) and 10 is the maximum |
| 11 | Degree of implementation of digital marketing and SMM elements | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 8. BLOCK OF EVALUATION PARAMETERS—MONITORING AND CONTROL (MONITORING AND CONTROL—MONCONTR) | ||
| 1 | Availability of a system for monitoring and controlling digital transformations in the activities of an industrial enterprise | Yes—1, no—0 |
| 2 | Availability of a system for evaluating the effectiveness of management decisions in the context of the digital transformation of an industrial enterprise | |
| 3 | Level of use of interactive panels (dashboards) and data visualization for operational control | From 1 to 5 points, where 1 is the minimum and 5 is the maximum |
| 4 | Level of digitalization of quality control (within production cycles) | |
| 5 | Level of digitization of supply chain management process control | |
| 6 | Degree of digitization of processes related to monitoring work with consumers, suppliers, and other parties interested in cooperation | |
| 7 | Level of tracking and frequency of monitoring the customer journey (from the purchase of goods/services to after-sales service) | From 1 to 10 points, where 1 is the minimum and 10 is the maximum |
| 9. EVALUATION PARAMETER BLOCK—CYBER SECURITY (CYBSEC) | ||
| 1 | Existence of a policy aimed at ensuring the cybersecurity of an industrial enterprise, as reflected in the sustainable development strategy/digital transformation program, etc. | Yes—1, no—0 |
| 2 | Existence of an automated information security management system | |
| 3 | The current level of cybersecurity of industrial enterprise equipment and networks | From 1 to 5 points, where 1 is the minimum and 5 is the maximum |
| 4 | Regularity (frequency) of security audits | |
| 5 | Effectiveness of data backup systems | |
| 6 | Level of protection against phishing | From 0 to 10 points, where 0 is the minimum (no technology) and 10 is the maximum |
| 7 | Availability of a system for accounting for risks that may arise in the process of ensuring the cybersecurity of an industrial enterprise | |
| 8 | Ability to ensure effective integration between the existing cybersecurity system and the unified digital platform of an industrial enterprise | From 1 to 5 points, where 1 is the minimum and 5 is the maximum score |
| 9 | Speed of response to emerging (real or potential) cyberattacks by automated systems and IT specialists | |
| 10 | Degree of use of cloud solutions to ensure security | |
| Parameter Blocks | Calculated Values for Bomer Armature LLP |
|---|---|
| 1 Block “Strategies and Sustainable Development of the Enterprise” (STRSDE) | 0.775 |
| 2 Block “Material and Technical Equipment” (MTE) | 0.854 |
| 3 Block “Organizational Structure and Business Processes” (ORGSTRPROC) | 0.863 |
| 4 Block “Production” (PROD) | 0.681 |
| 5 Block “Personnel” (PERS) | 0.792 |
| 6 Block “Supply Chain Management” (SCM) | 0.917 |
| 7 Block “Consumers” (CUST) | 0.815 |
| 8 Block “Monitoring and Control” (MONCONTR) | 0.795 |
| 9 Block “Cyber security” (CYBSEC) | 0.782 |
| Factor (Log) | Estimate | Statistical Error | z-Statistic | p-Values |
|---|---|---|---|---|
| Constant | 4.047 | 3.396 | 1.192 | 0.233 |
| Investments in ICT | −0.296 | 0.338 | −0.873 | 0.383 |
| Innovation costs | 0.222 | 0.416 | 0.532 | 0.595 |
| ICT specialists (per 1000 employees) | 0.608 | 0.388 | 1.568 | 0.117 |
| Investments in fixed capital (in industry) | 0.279 | 0.670 | 0.417 | 0.677 |
| σ2 (total error variance) | 2.229 | 0.705 | 3.163 | 0.0016 |
| γ (inefficiency share) | 1.000 | 0.0013 | 773.18 | <0.001 |
| Rank | Region * | TE | Gap |
|---|---|---|---|
| 1 | Region 10 | 99.6 | 0.4 |
| 2 | Region 4 | 89.3 | 10.7 |
| 3 | Region 2 | 79.0 | 21.0 |
| 4 | Region 9 | 70.8 | 29.2 |
| 5 | Region 13 | 70.3 | 29.7 |
| 6 | Region 17 | 69.5 | 30.5 |
| 7 | Region 18 | 69.0 | 31.0 |
| 8 | Region 20 | 56.1 | 43.9 |
| 9 | Region 3 | 46.2 | 53.8 |
| 10 | Region 16 | 28.8 | 71.2% |
| 11 | Region 19 | 24.9 | 75.1 |
| 12 | Region 11 | 23.8 | 76.2 |
| 13 | Region 1 | 23.4 | 76.6 |
| 14 | Region 7 | 22.8 | 77.2 |
| 15 | Region 15 | 17.2 | 82.8 |
| 16 | Region 6 | 14.3 | 85.7 |
| 17 | Region 5 | 13.0 | 87.0 |
| 18 | Region 12 | 8.5 | 91.5 |
| 19 | Region 14 | 8.3 | 91.7 |
| 20 | Region 8 | 4.9 | 95.1 |
| Model | LogLik | AIC | BIC | Mean_TE |
|---|---|---|---|---|
| M1_base | −22.3504695 | 58.70093894 | 65.67106485 | 0.419822648 |
| M2_plus_cloud | −20.2228624 | 56.44572486 | 64.41158305 | 0.649747957 |
| Rank | Region | TE | Gap |
|---|---|---|---|
| 1 | Region 10 | 84.0 | 16.0 |
| 2 | Region 13 | 78.4 | 21.6 |
| 3 | Region 11 | 75.6 | 24.4 |
| 4 | Region 4 | 74.6 | 25.4 |
| 5 | Region 2 | 72.9 | 27.1 |
| 6 | Region 9 | 72.4 | 27.6 |
| 7 | Region 18 | 72.2 | 27.8 |
| 8 | Region 16 | 69.9 | 30.1 |
| 9 | Region 20 | 68.6 | 31.4 |
| 10 | Region 7 | 67.8 | 32.2 |
| 11 | Region 3 | 63.8 | 36.2 |
| 12 | Region 12 | 63.2 | 36.8 |
| 13 | Region 17 | 63.2 | 36.8 |
| 14 | Region 1 | 62.2 | 37.8 |
| 15 | Region 14 | 62.0 | 38.0 |
| 16 | Region 15 | 59.5 | 40.5 |
| 17 | Region 19 | 58.9 | 41.1 |
| 18 | Region 5 | 50.2 | 49.8 |
| 19 | Region 6 | 47.2 | 52.8 |
| 20 | Region 8 | 33.1 | 66.9 |
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Tashenova, L.; Mamrayeva, D.; Kulzhambekova, B. A Methodology for Assessing Digital Readiness of Industrial Enterprises for Ecosystem Adaptation: Evidence from Kazakhstan’s Sustainable Industrial Transformation. Sustainability 2025, 17, 9763. https://doi.org/10.3390/su17219763
Tashenova L, Mamrayeva D, Kulzhambekova B. A Methodology for Assessing Digital Readiness of Industrial Enterprises for Ecosystem Adaptation: Evidence from Kazakhstan’s Sustainable Industrial Transformation. Sustainability. 2025; 17(21):9763. https://doi.org/10.3390/su17219763
Chicago/Turabian StyleTashenova, Larissa, Dinara Mamrayeva, and Barno Kulzhambekova. 2025. "A Methodology for Assessing Digital Readiness of Industrial Enterprises for Ecosystem Adaptation: Evidence from Kazakhstan’s Sustainable Industrial Transformation" Sustainability 17, no. 21: 9763. https://doi.org/10.3390/su17219763
APA StyleTashenova, L., Mamrayeva, D., & Kulzhambekova, B. (2025). A Methodology for Assessing Digital Readiness of Industrial Enterprises for Ecosystem Adaptation: Evidence from Kazakhstan’s Sustainable Industrial Transformation. Sustainability, 17(21), 9763. https://doi.org/10.3390/su17219763

