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Article

Organizational Wellbeing and Quality of Life in Healthcare Settings: Unexpected Similarities Across Different Roles?

by
Francesco Corallo
1,
Maria Pagano
1,
Anna Anselmo
1,*,
Irene Cappadona
1,
Davide Cardile
1,
Lilla Bonanno
1,
Giangaetano D’Aleo
1,
Mersia Migliara
1,
Stellario Libro
2,
Smeralda Diandra Anchesi
1,
Rosaria De Luca
1,
Fabio Libro
3,
Antonino Longo Minnolo
1 and
Maria Felicita Crupi
1
1
IRCCS Centro Neurolesi Bonino-Pulejo, Via Palermo, S.S. 113, C.da Casazza, 98124 Messina, Italy
2
Azienda Ospedaliera Universitaria Gaetano Martino, Via Consolare Valeria 1, 98124 Messina, Italy
3
Azienda Ospedaliera Papardo, Contrada Papardo, 98158 Messina, Italy
*
Author to whom correspondence should be addressed.
Medicina 2025, 61(8), 1437; https://doi.org/10.3390/medicina61081437
Submission received: 2 July 2025 / Revised: 5 August 2025 / Accepted: 8 August 2025 / Published: 10 August 2025
(This article belongs to the Section Epidemiology & Public Health)
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Abstract

Background/Objectives: Occupational well-being and professional quality of life are essential for healthcare sustainability. While clinical staff are presumed to experience higher stress, few studies have compared their experience to that of non-clinical personnel within the same institution. Methods: This observational study involved 63 employees from an Italian research hospital: 36 healthcare workers in critical care and 27 administrative staff. Participants completed the Brief Coping Orientation to Problems Experienced Inventory (Brief COPE), an ad hoc organizational questionnaire, and the ProQoL Version 5 (administered to clinical staff only). Non-parametric tests (Mann–Whitney U and Chi-square) were used to explore group differences. Results: No significant differences emerged between groups in coping styles or strategies. Significant differences were observed only in reports of work-related injuries (42% of healthcare staff vs. 4% of administrative staff; p = 0.002) and perceived disruption caused by vacation requests (64% vs. 26%; p = 0.006). Other organizational indicators such as job dissatisfaction, intention to leave, or perceived managerial support did not differ significantly. ProQoL results showed that 53% of healthcare workers had moderate to high burnout, and 47.2% scored high on compassion fatigue, while only 2.7% showed high levels of secondary traumatic stress. Conclusions: Despite distinct operational contexts, healthcare and administrative staff reported broadly similar experiences in terms of coping and organizational well-being. These findings challenge assumptions of stark differences across professional roles and suggest that workplace well-being strategies should address the needs of both clinical and non-clinical staff.
Keywords: organization well-being; healthcare personnel; administrative personnel; professional quality of life organization well-being; healthcare personnel; administrative personnel; professional quality of life

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MDPI and ACS Style

Corallo, F.; Pagano, M.; Anselmo, A.; Cappadona, I.; Cardile, D.; Bonanno, L.; D’Aleo, G.; Migliara, M.; Libro, S.; Anchesi, S.D.; et al. Organizational Wellbeing and Quality of Life in Healthcare Settings: Unexpected Similarities Across Different Roles? Medicina 2025, 61, 1437. https://doi.org/10.3390/medicina61081437

AMA Style

Corallo F, Pagano M, Anselmo A, Cappadona I, Cardile D, Bonanno L, D’Aleo G, Migliara M, Libro S, Anchesi SD, et al. Organizational Wellbeing and Quality of Life in Healthcare Settings: Unexpected Similarities Across Different Roles? Medicina. 2025; 61(8):1437. https://doi.org/10.3390/medicina61081437

Chicago/Turabian Style

Corallo, Francesco, Maria Pagano, Anna Anselmo, Irene Cappadona, Davide Cardile, Lilla Bonanno, Giangaetano D’Aleo, Mersia Migliara, Stellario Libro, Smeralda Diandra Anchesi, and et al. 2025. "Organizational Wellbeing and Quality of Life in Healthcare Settings: Unexpected Similarities Across Different Roles?" Medicina 61, no. 8: 1437. https://doi.org/10.3390/medicina61081437

APA Style

Corallo, F., Pagano, M., Anselmo, A., Cappadona, I., Cardile, D., Bonanno, L., D’Aleo, G., Migliara, M., Libro, S., Anchesi, S. D., De Luca, R., Libro, F., Longo Minnolo, A., & Crupi, M. F. (2025). Organizational Wellbeing and Quality of Life in Healthcare Settings: Unexpected Similarities Across Different Roles? Medicina, 61(8), 1437. https://doi.org/10.3390/medicina61081437

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