Urban Tourism and Hospitality Management: Mutual Efforts Towards Sustainable Balance

A special issue of Urban Science (ISSN 2413-8851). This special issue belongs to the section "Urban Economy and Industry".

Deadline for manuscript submissions: 28 February 2027 | Viewed by 825

Special Issue Editor


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Guest Editor
Department of Geography, Tourism and Hotel Management, University of Novi Sad, Trg Dositeja Obradovića 3, 21000 Novi Sad, Serbia
Interests: hospitality management; service quality; customer behaviour and satisfaction; application of it in tourism and hospitality; innovations in hospitality; risk management in hospitality; food and wine

Special Issue Information

Dear Colleagues,

Urban tourism and hospitality are more complex and dynamic than ever these days. These sectors have become a driving force in the development of cities and countries worldwide, showing how an urban environment evolves and provides constantly changing living conditions to both residents and tourists.

In order to reach its full potential as a development tool, urban tourism and hospitality management should have in focus an everyday city life as a gateway for domestic and international travel. It further requires a multi-stakeholder approach to understand how it intersects with the infrastructure, public and private sectors and the local community. Although urban tourism and hospitality sectors are economic drivers, they can also have numerous negative effects on the urban environment and local community—overtourism, real-estate shortages, environmental issues and social, cultural and religious integration.

Contributions should be original and relevant to academics and practitioners. Empirical studies, conceptual papers, literature reviews, expert discussions and short communications that address contemporary issues like city tourism, sustainability, wellness and resilience, governance and policy standards, cultural heritage, religion and tourism, education in tourism and hospitality, events management, destination branding, community inclusion, smart cities, technology and artificial intelligence adoption, hospitality management, customer behaviour, service quality, urban and spatial planning, geography and urban tourism (e.g., urban climate, etc.), are welcome.

By addressing the aforementioned aspects, this Special Issue aims to offer a multi-perspective approach to urban tourism and hospitality development.

I look forward to receiving your contributions.

Prof. Dr. Milan Ivkov
Guest Editor

Manuscript Submission Information

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Keywords

  • urban tourism
  • urban sustainability
  • wellness and resilience in tourism
  • innovations in tourism and hospitality
  • hospitality management

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Published Papers (1 paper)

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Review

21 pages, 1740 KB  
Review
Psychological Restoration, Stress Relief, and Visitor Well-Being: Lessons from Nature-Based Tourism for Urban Tourism Management (2005–2025)
by Manuel Antonio Abarca Zaquinaula, David Santiago Carrera Molina, María Gabriela Suasnavas Rodriguez, Melissa Paulina Calle Íñiguez, Diana Karina Vinueza Morales and Micaela Abygail Segura Flores
Urban Sci. 2026, 10(5), 268; https://doi.org/10.3390/urbansci10050268 - 13 May 2026
Viewed by 599
Abstract
Urban destinations increasingly incorporate green–blue infrastructure, sensory-balanced public spaces, and microclimate-responsive design to mitigate visitor fatigue and support sustainable tourism experiences. To understand how insights from broader tourism environments, particularly nature-based contexts, can inform emerging urban well-being strategies, this study conducts a global [...] Read more.
Urban destinations increasingly incorporate green–blue infrastructure, sensory-balanced public spaces, and microclimate-responsive design to mitigate visitor fatigue and support sustainable tourism experiences. To understand how insights from broader tourism environments, particularly nature-based contexts, can inform emerging urban well-being strategies, this study conducts a global bibliometric review (2005–2025) on psychological restoration, stress relief, and visitor well-being. Using Scopus and a Boolean search combining mental health constructs, tourism setting, and analytical approaches, 825 records were identified, and 149 articles were retained after applying eligibility criteria. Science mapping and performance analyses reveal accelerated post-2018 growth and three dominant knowledge clusters centered on restoration pathways, environmental determinants, and behavioral/hospitality components. Based on these patterns, this study introduces the RESTOR-URBAN model, integrating environmental moderators, psychological mechanisms, and behavioral interactions that jointly shape stress reduction and emotional well-being across urban tourism systems. The results show increasing relevance of micro-restorative experiences, thermal comfort management, and stress-aware service design, while highlighting persistent methodological heterogeneity and limited integration of environmental co-data (Universal Thermal Climate Index (UTCI), Physiological Equivalent Temperature (PET), and Discomfort Index (DI)). The findings suggest that restoration-based evidence from nature-based tourism can inform sustainable urban tourism planning, hospitality practice, and visitor experience design, and propose a research agenda emphasizing standardized well-being indicators, longitudinal and structural equation modeling (SEM)-based approaches, and environmental quality variables for resilient, health-oriented urban destinations. Full article
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