Visualizing building assets within building information modeling (BIM) offers significant opportunities in facility management as it can assist the maintenance and the safety of buildings. Nevertheless, taking decisions based on 3D visualization remains a challenge since the high density of spatial information inside the 3D model requires suitable visualization techniques to achieve the visual task. The occlusion is ubiquitous and, whilst solutions already exist such as transparency, none currently solve this issue with an automatic and suitable management of the camera. In this paper, we propose the first RESTful web application implementing a 3D viewpoint management algorithm and we demonstrate its usability in the visualization of assets based on a BIM model for visual counting in facility management. Via an online questionnaire, empirical tests are conducted with architects, the construction industry, engineers, and surveyors. The results show that a 3D viewpoint that maximizes the visibility of 3D geometric objects inside the viewport significantly improves the success rate, the accuracy, and the certainty of a visual counting task compared to the traditional four side points of view (i.e., from the front, back, left, and right viewpoints). Finally, this first validation lays the foundation of future investigations in the 3D viewpoint usability evaluation, both in terms of visual tasks and application domains.
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