1. Introduction
With the rapid development of new-generation digital technologies such as big data, blockchain, and artificial intelligence (AI), the deep integration of AI with traditional industries is driving unprecedented economic changes. The term AI application refers to the practical process and results of combining machine learning, deep learning, natural language processing, computer vision, speech recognition, and other AI technologies with specific scenarios and industry needs, and achieving specific functional goals and solving practical problems through algorithm model development, system integration, or tool implementation. Undoubtedly, AI will bring profound changes to production methods and relations, mainly reflected in the adaptive adjustment of corporate human capital structure under the framework of labor relations. The iterative advancement of AI technology has made the need for collaboration between capital and highly skilled talent increasingly urgent. Therefore, the optimization path of corporate human capital structure is worth exploring in depth. The technological progress represented by AI and the widespread application of intelligent devices can directly replace many routine, repetitive tasks, thereby increasing the proportion of high-skilled labor within corporates. The rational adjustment of an corporate’s human capital structure helps it accumulate more high-skilled human capital. When the corporate human capital structure changes, its operational efficiency, environmental awareness, and governance capabilities can improve. Therefore, the indirect application of AI significantly impacts the corporate ESG (environmental, social, and corporate governance) performance. Based on this, relevant research focuses on whether AI will increase the demand for high-skilled labor in corporates and, through adjustments to the human capital structure, ultimately improve corporate ESG performance. AI technology’s large-scale penetration of corporates is a recent phenomenon. This study not only reveals the impact of AI on corporate ESG performance but also deeply analyzes the basic principles of optimizing the labor structure in the context of the rise of AI, as well as the specific role of this structural optimization in corporate ESG performance.
AI is a product that emerged with digital transformation. Digitization is the process of collecting and analyzing large amounts of data, converting information into digital formats, and utilizing digital technology to reshape and transform business processes for more efficient, intelligent, and innovative development. In the age of AI, greater demands are placed on human capital, and corporates also need to incorporate new AI technologies into employees’ work processes. Businesses need to transform and recalibrate due to AI, which upgrades production technology, leading to increased investments in corporate capital and skilled labor. For instance, to boost the application and growth of AI technology, companies will experience an increased demand for AI professionals. This will prompt them to raise salaries and perks to attract the best talent. At this stage, the AI employed by corporates enhances their human capital structure by eliminating certain types of unskilled labor, thus affecting their ESG performance. Consequently, an investigation has been carried out to understand how the application of AI has influenced the adjustment of the human capital structure and the ESG performance of corporates. Specifically, the theoretical connection between AI, the adjustment of human capital structure, and corporate ESG performance were initially analyzed by reviewing the current literature. Subsequently, panel data from 3646 Chinese A-share listed companies from 2011 to 2022 were matched to ensure consistency in research methodology. An empirical examination was then carried out to assess the influence of AI adoption on corporate ESG performance in terms of human capital structure modification. The findings indicate that the application of AI boosts the demand for highly skilled labor and reduces the need for some low-skilled labor, thus refining the human capital structure and enhancing ESG performance. The results of the mechanism test indicate that adjusting the human capital structure due to AI application leads to an elevation in corporate ESG performance. Analysis of heterogeneity indicates that for non-state-owned, large-sized, and non-technology-intensive corporates, the influence of AI adoption on ESG performance is more prominent.
The existing research related to this paper mainly involves two aspects: The influencing factors of corporate ESG performance and the economic consequences of AI application. Against the backdrop of the rapid development of AI in China, the requirements for sustainable development offer attractive prospects for investigating the impact of AI implementation on corporate ESG performance. Using text recognition, an index that comprehensively reflects the degree of AI utilization in Chinese listed companies is established. Subsequently, an exploration is carried out regarding the impact and underlying mechanism of AI on corporate ESG performance. Unlike the current research, this study makes three incremental contributions.
First, it expands the investigation of AI application at the corporate level. In the past, research endeavors mainly centered on investigating the effect of automation and the digital economy on economic development or technological innovation at the macro level of countries or industries (Arntz et al., 2016; Acemoglu and Restrepo, 2018; Myovella et al., 2020; Zhang et al., 2024; Gao et al., 2025) [
1,
2,
3,
4,
5]. Nonetheless, the direct influence of AI on companies’ ESG performance at the micro level has not been explored. Unlike previous studies on corporate human capital structure, this research reveals the economic consequences of AI implementation at the micro level. Meanwhile, focusing on the informatization, automation, and intelligent features enabled by AI implementation, this study explores how AI upgrades the corporate human capital structure and enhances the impact of AI use and the optimization of the human capital structure on corporate ESG performance. These findings provide micro-level evidence for the changes in the employment structure of the corporate workforce in the context of AI implementation.
Second, this study provides new empirical evidence regarding the improvement of the corporate human capital structure. The adjustment of human capital structure is incorporated into the analytical framework for assessing how AI application impacts corporate ESG performance. At present, a large amount of research has explored the relationship between digital transformation and corporate ESG (e.g., Ren et al., 2023; Wang and Esperança, 2023; Ding et al., 2024) [
6,
7,
8], technological innovation (Lin and Mao, 2023; Niu et al., 2023; Guo et al., 2023; Wang and He, 2024; Ding et al., 2024) [
9,
10,
11,
12,
13], and economic performance (Li, 2022; Houston and Shan, 2022; Vu et al., 2024) [
14,
15,
16]. Some investigations have also investigated the economic impacts of small-sized corporates’ utilization of digital technology by analyzing particular information technologies such asthe Internet, digital finance, network infrastructure, and AI (e.g., Goldfarb and Tucker, 2019; Kohtamäki et al., 2020; Wu and Huang, 2022; de Clercq et al., 2023; Afolabi, 2023; Alshareef, 2025) [
17,
18,
19,
20,
21,
22]. However, hardly any research has looked into the relationship between AI and corporate ESG performance. Moreover, an in-depth understanding of the way AI affects a firm’s ESG performance by means of modifying the human capital structure has yet to be established.
Furthermore, the results of this study are of practical significance to scholars, practitioners, and policymakers. Economic development is significantly propelled by factors such as human capital and technological innovation (Cinnirella and Streb, 2017; Fonseca et al., 2019) [
23,
24]. The alterations in the labor structure brought about by the development of the digital economy have drawn the combined attention of the government, industry, and academia. Unlike previous studies that investigated the impact of AI regarding human capital efficiency (Dou et al., 2023) [
25], and human capital investment (Liu et al., 2023; He and Chen, 2024) [
26,
27], this research intends to elaborate on the “labor dividend” issue brought about by corporate AI from the perspective of optimizing human capital structure. This study reveals that AI has increased companies’ demands for highly proficient labor, and this impact varies depending on different corporate, industrial, and regional characteristics. These results provide fresh viewpoints for understanding and evaluating the ESG performance of AI in corporates.
The structure of this study is as follows.
Section 2 presents the literature review and frames the hypotheses.
Section 3 details the empirical method for hypothesis verification. This includes elements such as model construction, variable measurement, and descriptive statistical examination.
Section 4 presents the outcomes of the baseline regression, accompanied by a thorough analysis. In
Section 5, tests for robustness and endogeneity are conducted.
Section 6 is dedicated to conducting ananalysis of heterogeneity. Finally, this study provides a conclusive review in
Section 7.
7. Conclusions and Policy Recommendations
In the context of deep integration between advanced information technology and sustainable development, the synergistic evolution of AI applications and corporate ESG performance has become a key driver of corporates’ core competitiveness. The deep penetration of AI not only reshapes corporates’ operational modes but also promotes the reallocation of human capital toward a higher-skilled orientation. Therefore, clarifying its inherent correlation can guide coordinated planning of AI technology investment and talent strategy within corporates, thereby achieving a win–win situation between ESG performance and operational efficiency and providing micro-level support for corporate high-quality development. This study shows that the application of AI significantly increases the proportion of employees with bachelor’s degrees or higher in companies, promotes the adjustment of human capital structure, and improves ESG performance. At the same time, the synergistic evolution of AI applications and the human capital structure profoundly affects corporate ESG performance. This article breaks through the traditional single analytical framework of “technology performance” in the interaction mechanism and constructs a complete logical chain of “technology application factor reconstruction value upgrading”, thereby enriching the theory of corporate sustainable development.
Currently, AI technology is moving from technical breakthroughs to large-scale applications, showing great potential in reshaping the value system of human capital and optimizing corporate ESG performance. To take advantage of the opportunities presented by the technological revolution and promote the deep integration of AI applications with human capital transformation and corporate ESG improvement, the following policy recommendations are proposed based on research findings. First, corporates should steadily promote the application of AI and actively explore the role of advanced technologies in environmental protection, social responsibility, and corporate governance; improve policy measures to encourage the development and application of AI; establish a sound AI governance system led by government and industry organizations, involving corporates and the public; ensure the healthy growth and safe application of AI; and provide real-time, comprehensive decision-making support for corporate management. Second, corporates should attach importance to the construction of executive cognitive abilities, support the implementation of the “AI+” initiative, strengthen the cultivation of executive digital and green cognitive skills, enhance executive understanding of technology through specialized training, build AI application scenarios, enhance computing power support for AI iteration and upgrading, and provide a solid external environment for AI applications. Third, they should continuously optimize the structure of skilled talents. In this article’s sample, employees with a college degree or higher are considered middle- to high-skilled human capital. Still, the labor force with vocational education and below, mainly composed of industrial workers, is also vital in creating social wealth. AI increases demand for medium- and high-skilled human capital and compresses low-skilled positions through a dual mechanism of substitution and creation. Therefore, corporates should focus on cultivating a large-scale, innovative talent team; strengthening digital skills training for the new generation of labor force; enhancing the application capabilities of cutting-edge technologies such as AI; and improving the competitiveness of corporate employees in the age of AI.
This study has the following limitations. First, the measurement methods for AI are limited. Due to the lack of a unified understanding and definition of AI applications, accurately quantifying this indicator with corporate data is difficult. Moreover, there is scope for further enhancing the mechanism. The impact mechanism of AI application on corporate ESG performance was explored from the perspective of altering the human capital structure. However, other mediating or moderating variables may influence the relationship between AI adoption and corporate ESG performance. In addition, more abundant research data could be required. This study explored the relationship between the use of AI, the adjustment of human capital composition, and the ESG performance of corporates in China. Future research endeavors could expand and strengthen this research domain by incorporating corporate data from diverse countries and regions, thereby providing more robust evidence.
In view of this, future research can expand the research boundary on the interaction among AI applications, human capital structure adjustment, and corporate ESG performance from multiple dimensions, thereby yielding deeper theoretical and practical insights. In terms of research content, we can focus on the dynamic nature of AI applications and the lag effect of human capital structure adjustment, explore the differentiated impact of different AI technologies (such as generative AI and industrial AI) on human capital skill demand, and how this difference manifests in ESG dimensions. At the same time, the interaction mechanism of the ESG dimension is worth exploring. This includes the reverse constraint of environmental performance improvement on the allocation of human capital training resources, or the guaranteed effect of governance mechanism improvement on the prevention and control of ethical risks in AI technology. From a research perspective, it is possible to break beyond the single-corporate level, incorporate the moderating effects of industry heterogeneity and the institutional environment, analyze differences in the paths of the relationship between manufacturing and service industries, or compare the strategic choice logic of corporates under different environmental policy intensities. In terms of research methods, a mixed research approach can be adopted, combining panel data models to quantify causal relationships, supplemented by case studies to reveal micro-operational mechanisms, and introducing machine learning techniques to improve the accuracy of variable measurement, thereby providing more targeted theoretical guidance for promoting the synergy between AI application, human capital upgrading, and sustainable development of corporates.