Electronic Commerce and Information Management Towards the Digital Era

Dear Colleagues,

About the Special Issue

In an era of rapid digital transformation [1], electronic commerce (e-commerce) and information management are pivotal in driving economic development [2,3]. Businesses and economies worldwide increasingly rely on data-driven decision making [4], digital infrastructures [5], and innovative technologies to foster economy growth [6], efficiency [7], and resilience [8]. This Special Issue aims to explore cutting-edge research at the intersection of e-commerce and information management [9], offering new insights into how digital strategies [10], platforms, and technologies contribute to long-term economic and psychological wellbeing [11].

We invite scholars, practitioners, and policymakers to contribute their latest research, theoretical advancements, case studies, and technological innovations that align with the principles of economic development through digital commerce and information systems.

Keywords:

digital commerce; digital economy and psychological wellbeing; consumer psychology in E-commerce; AI and ethical decision making in digital markets; behavioral economics and consumer choices; trust and ethical AI in online transactions

1. Digital Commerce for Economic and Psychological Sustainability

• E-commerce models and business strategies that integrate economic and psychological wellbeing.
• Green supply chain management and e-logistics innovations that prioritize the efficiency.
• AI-driven practices in online retail: balancing automation, personalization, and ethical concerns.
• The impact of digital commerce on consumer stress, cognitive overload, and decision fatigue.
• Online shopping addiction and the ethical responsibility of digital commerce platforms.

2. Smart Information Management, Data-Driven Decision Making, and Digital Ethics

• Data governance and ethical AI in e-commerce: consumer rights, privacy, and autonomy.
• Blockchain technology for transparent, eco-friendly, and psychologically secure supply chains.
• Big data analytics for responsible business and consumption patterns: balancing efficiency with ethical concerns.
• Cybersecurity, trust, and digital wellbeing: how online safety influences consumer behavior and mental health.
• Algorithmic bias and fairness in digital commerce: ethical considerations in AI decision making.
• The impact of AI-driven automation on human decision making and the need for transparency in recommendation systems.

3. Digital Financial Inclusion, Socioeconomic Equity, and Psychological Resilience

• The impact of fintech and mobile banking on consumer financial literacy.
• Cryptocurrency, decentralized finance, and their psychological influence on trust and perceived risk.
• Digital payment systems and financial inclusion: bridging economic inequalities while ensuring consumer confidence.
• The role of behavioral finance in digital lending platforms and microfinance initiatives.
• Psychological barriers to financial technology adoption and strategies for improving user trust and engagement.
• The emotional impact of debt accumulation in digital finance: ethical considerations for fintech platforms.

4. Innovations in Digital Marketing, Consumer Psychology, and Behavioral Economics

• Digital marketing and its role in fostering responsible and ethical consumer behavior.
• AI-driven customer personalization.
• The influence of social media on purchasing decisions.
• Gamification and behavioral economics.
• The psychology of digital persuasion: ethical considerations in advertising and consumer engagement strategies.
• Online reviews, brand perception, and digital word of mouth.

5. Policy, Governance, and Ethical Frameworks for a Human-Centered Digital Economy

• Regulations and policies for ensuring ethical e-commerce ecosystems.
• Ethical concerns in AI-driven e-commerce and automated decision making from a psychological and social perspective.
• The role of governments and international organizations in promoting ethical digital commerce.
• Global trade policies through digital means: balancing economic growth with human needs.
• The future of human–AI collaboration in digital commerce: governance strategies to ensure fairness and inclusivity.

References

1. Guthrie, C., Fosso-Wamba, S., & Arnaud, J. B. (2021). Online consumer resilience during a pandemic: An exploratory study of e-commerce behavior before, during, and after a COVID-19 lockdown. Journal of Retailing and Consumer Services, 61, 102569. https://doi.org/10.1016/j.jretconser.2021.102569
2. Khrais, L. T. (2020). Role of artificial intelligence in shaping consumer demand in e-commerce. Future Internet, 12(12), 226. https://doi.org/10.3390/fi12120226
3. Kowal, J., Duda, E., Dunaj, K., Klebaniuk, J., Mäkiö, J., Pańka, E., & Soja, P. (2023). Digital Innovations for Sustainable Development in the Time of Crisis. International Journal of Pedagogy, Innovation and New Technologies, 9, 2-20.
4. Miao, M., Jalees, T., Zaman, S. I., & Khan, S. (2022). The influence of e-customer satisfaction, e-trust, and perceived value on consumer's repurchase intention in B2C e-commerce segment. Asia Pacific Journal of Marketing and Logistics, 34(5), 1072–1090. https://doi.org/10.1108/APJML-03-2021-0221
5. Oláh, J., Kitukutha, N., Haddad, H., Pakurár, M., & Máté, D. (2018). Achieving sustainable e-commerce in environmental, social and economic dimensions by taking possible trade-offs. Sustainability, 11(1), 89. https://doi.org/10.3390/su11010089
6. Obracht-Prondzyńska, H., Duda, E., Anacka, H., & Kowal, J. (2022). Greencoin as an AI-based solution shaping climate awareness. International Journal of Environmental Research and Public Health, 19(18), 11183. https://doi.org/10.3390/ijerph191811183
7. Parajuly, K., Fitzpatrick, C., Muldoon, O., & Kuehr, R. (2020). Behavioral change for the circular economy: A review with focus on electronic waste management in the EU. Resources, Conservation & Recycling, 161, 104933. https://doi.org/10.1016/j.resconrec.2020.104933
8. Sima, V., Gheorghe, I. G., Subić, J., & Nancu, D. (2020). Influences of the industry 4.0 revolution on the human capital development and consumer behavior: A systematic review. Sustainability, 12(10), 4035. https://doi.org/10.3390/su12104035
9. Tran, L. T. T. (2021). Managing the effectiveness of e-commerce platforms in a pandemic. Journal of Retailing and Consumer Services, 58, 102287. https://doi.org/10.1016/j.jretconser.2020.102287
10. Wang, Y., Xiang, D., Yang, Z. Y., & Ma, S. S. (2019). Unraveling customer sustainable consumption behaviors in sharing economy: A socio-economic approach based on social exchange theory. Journal of Cleaner Production, 227, 928–939. https://doi.org/10.1016/j.jclepro.2019.04.026
11. Weichbroth, P., Wereszko, K., Anacka, H., & Kowal, J. (2023). Security of cryptocurrencies: A view on the state-of-the-art research and current developments. Sensors, 23(6), 3155. https://doi.org/10.3390/s23063155

Prof. Dr. Jolanta Kowal
Dr. Paweł Weichbroth
Guest Editors

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• digital commerce
• digital economy and psychological well-being
• consumer psychology in E-Commerc
• AI and ethical decision-making in digital markets
• behavioral economics and consumer choices
• trust and ethical AI in online transactions