Information Systems - EMCIS 2018

A special issue of Computers (ISSN 2073-431X).

Deadline for manuscript submissions: closed (30 July 2019) | Viewed by 45643

Special Issue Editors


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Guest Editor
Department of Computer Science, University of Cyprus, 1 University Avenue Aglantzia, Nicosia CY-2109, Cyprus
Interests: advanced software engineering; mobile and ubiquitous computing; cloud computing; open, distance and e-learning; distributed and high performance computing; e-business; e-health; context aware; recommender systems; internet technologies; service-oriented computing

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Guest Editor
Department of Digital Systems, University of Piraeus, 185 34 Pireas, Greece
Interests: information systems; information systems management; service-oriented architectures; e-business; net-centric information systems

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Guest Editor
Department of Management and MIS, University of Nicosia, Nicosia 2417, Cyprus
Interests: inter- and intra- organizational information systems

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Guest Editor
Department of Management and Technology, Bocconi University, 20100 Milano MI, Italy
Interests: management of corporate information systems

Special Issue Information

Dear Colleagues,

EMCIS is one of the premier conferences in Europe and the Middle Eastern region for information systems academics and professionals, covering technical, organisational, business and social issues in the application of information technology. EMCIS is dedicated to the definition and establishment of information systems as a discipline of high impact for the methodical community and IS professionals, focusing on approaches that facilitate the identification of innovative research of significant relevance to the IS discipline following sound research methodologies that lead to results of measurable impact. For more details about the European, Mediterranean and Middle Eastern Conference on Information Systems (EMCIS 2018), please visit: http://emcis.eu/.

Authors of selected papers presented at the conference will be invited to submit extended versions to this Special Issue of the journal Computers. All submitted papers will undergo our standard peer-review procedure. Accepted papers will be published in open access format in Computers and collected together on the Special Issue website.

The conference paper should be cited and noted on the first page of the paper; authors are asked to disclose that it is a conference paper in their cover letter and include a statement describing what has been changed compared to the original conference paper. Each submission to this journal issue should contain at least 50% new material, e.g., in the form of technical extensions, more in-depth evaluations, or additional use cases. There are no limitations regarding the number of pages or words.

Please prepare and format your paper according to the Instructions for Authors. Use the LaTeX or Microsoft Word template file of the journal (both are available on the Instructions for Authors page). Manuscripts should be submitted online via our susy.mdpi.com  editorial system.

Prof. Dr. George Α. Papadopoulos
Prof. Dr. Marinos Themistocleous
Prof. Dr. Angelika Kokkinaki
Prof. Dr. Vincenzo Morabito
Guest Editors

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Published Papers (7 papers)

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Research

14 pages, 613 KiB  
Article
Strategizing Information Systems: An Empirical Analysis of IT Alignment and Success in SMEs
by Fotis Kitsios and Maria Kamariotou
Computers 2019, 8(4), 74; https://doi.org/10.3390/computers8040074 - 27 Sep 2019
Cited by 27 | Viewed by 6673
Abstract
IT investment is a crucial issue as it does not only influence the performance in Small-Medium Enterprises (SMEs) but it also helps executives to align business strategy with organizational performance. Admittedly, though, there is ineffective use of Information Systems (IS) due to a [...] Read more.
IT investment is a crucial issue as it does not only influence the performance in Small-Medium Enterprises (SMEs) but it also helps executives to align business strategy with organizational performance. Admittedly, though, there is ineffective use of Information Systems (IS) due to a lack of strategic planning and of formal processes resulting in executives’ failure to develop IS plans and achieve long-term sustainability. Therefore, the purpose of this paper is to examine the phases of Strategic Information Systems Planning (SISP) process that contribute to a greater extent of success so that guidelines regarding the implementation of the process in SMEs can be provided. Data was collected by 160 IS executives in Greek SMEs during February and May 2017. Multivariate Regression Analysis was applied on the detailed items of the SISP process and success constructs. The results of this survey present that managers should be aware of the strategic use of IS planning so as to increase competitive advantage. Senior executives should choose the appropriate IT infrastructure (related to their business strategy and organizational structure), so as to align business strategy with organizational structure. The findings of this paper could help IS executives concentrate their efforts on business objectives and recognize the great value of the planning process on their business. Full article
(This article belongs to the Special Issue Information Systems - EMCIS 2018)
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15 pages, 269 KiB  
Communication
Big Data Use and Challenges: Insights from Two Internet-Mediated Surveys
by Elisa Rossi, Cinzia Rubattino and Gianluigi Viscusi
Computers 2019, 8(4), 73; https://doi.org/10.3390/computers8040073 - 24 Sep 2019
Cited by 2 | Viewed by 5151
Abstract
Big data and analytics have received great attention from practitioners and academics, nowadays representing a key resource for the renewed interest in artificial intelligence, especially for machine learning techniques. In this article we explore the use of big data and analytics by different [...] Read more.
Big data and analytics have received great attention from practitioners and academics, nowadays representing a key resource for the renewed interest in artificial intelligence, especially for machine learning techniques. In this article we explore the use of big data and analytics by different types of organizations, from various countries and industries, including the ones with a limited size and capabilities compared to corporations or new ventures. In particular, we are interested in organizations where the exploitation of big data and analytics may have social value in terms of, e.g., public and personal safety. Hence, this article discusses the results of two multi-industry and multi-country surveys carried out on a sample of public and private organizations. The results show a low rate of utilization of the data collected due to, among other issues, privacy and security, as well as the lack of staff trained in data analysis. Also, the two surveys show a challenge to reach an appropriate level of effectiveness in the use of big data and analytics, due to the shortage of the right tools and, again, capabilities, often related to a low rate of digital transformation. Full article
(This article belongs to the Special Issue Information Systems - EMCIS 2018)
21 pages, 387 KiB  
Article
Towards a Framework for Assessing IT Strategy Execution
by José-Ramón Rodríguez, Robert Clarisó and Josep Maria Marco-Simó
Computers 2019, 8(3), 69; https://doi.org/10.3390/computers8030069 - 13 Sep 2019
Cited by 2 | Viewed by 6556
Abstract
In this paper, we explore a framework for assessing the implementation of IT Strategic planning, grounded in the combination and iteration of different methods. It is a part of an Action Design Research exercise being made up at a leading online European university. [...] Read more.
In this paper, we explore a framework for assessing the implementation of IT Strategic planning, grounded in the combination and iteration of different methods. It is a part of an Action Design Research exercise being made up at a leading online European university. The assessment mixes three main dimensions (strategy, performance and governance), extracted from the professional and academic research. Its application to this context through a varied scaffolding of methods, tools and techniques seems robust and helpful to work out with the business and IT senior stakeholders. It allows a quick deployment, even in a complex institutional environment. Full article
(This article belongs to the Special Issue Information Systems - EMCIS 2018)
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15 pages, 482 KiB  
Article
Value Modeling for Ecosystem Analysis
by Alejandro Arreola González, Matthias Pfaff and Helmut Krcmar
Computers 2019, 8(3), 68; https://doi.org/10.3390/computers8030068 - 13 Sep 2019
Cited by 5 | Viewed by 7175
Abstract
Scholars have proposed many approaches to represent and analyze value creation. Value creation in ecosystems such as platform ecosystems often relies on a specific structure of partner alignment. Value modeling techniques can improve the understanding of how ecosystem risks and non-generic complementarities determine [...] Read more.
Scholars have proposed many approaches to represent and analyze value creation. Value creation in ecosystems such as platform ecosystems often relies on a specific structure of partner alignment. Value modeling techniques can improve the understanding of how ecosystem risks and non-generic complementarities determine value creation and the alignment structures required. First, we conceptualize ecosystem analysis as a tool for alignment in the context of business innovation. Then, we carry out a structured literature review to identify existing techniques, which could support ecosystem analysis. Further, we provide a comprehensive overview of the value modeling techniques and integrate our ecosystem analysis conceptualization with existing classification frameworks. This integrative framework allows researchers and scholars to identify techniques that suit specific needs in terms of internal alignment reach, tooling, innovation phase and ecosystem analysis. Our results show limited support for ecosystem analysis. Still we are able to identify techniques that can provide a useful conceptual or tooling basis to enable ecosystem analysis. Full article
(This article belongs to the Special Issue Information Systems - EMCIS 2018)
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17 pages, 1032 KiB  
Article
CSCCRA: A Novel Quantitative Risk Assessment Model for SaaS Cloud Service Providers
by Olusola Akinrolabu, Steve New and Andrew Martin
Computers 2019, 8(3), 66; https://doi.org/10.3390/computers8030066 - 8 Sep 2019
Cited by 16 | Viewed by 7254
Abstract
Security and privacy concerns represent a significant hindrance to the widespread adoption of cloud computing services. While cloud adoption mitigates some of the existing information technology (IT) risks, research shows that it introduces a new set of security risks linked to multi-tenancy, supply [...] Read more.
Security and privacy concerns represent a significant hindrance to the widespread adoption of cloud computing services. While cloud adoption mitigates some of the existing information technology (IT) risks, research shows that it introduces a new set of security risks linked to multi-tenancy, supply chain and system complexity. Assessing and managing cloud risks can be a challenge, even for cloud service providers (CSPs), due to the increased numbers of parties, devices and applications involved in cloud service delivery. The limited visibility of security controls down the supply chain, further exacerbates this risk assessment challenge. As such, we propose the Cloud Supply Chain Cyber Risk Assessment (CSCCRA) model, a quantitative risk assessment model which is supported by supplier security posture assessment and supply chain mapping. Using the CSCCRA model, we assess the risk of a SaaS application, mapping its supply chain, identifying weak links in the chain, evaluating its security risks and presenting the risk value in monetary terms (£), with this, promoting cost-effective risk mitigation and optimal risk prioritisation. We later apply the Core Unified Risk Framework (CURF) in comparing the CSCCRA model with already established methods, as part of evaluating its completeness. Full article
(This article belongs to the Special Issue Information Systems - EMCIS 2018)
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18 pages, 620 KiB  
Article
Parliamentary Open Data in Scandinavia
by Lasse Berntzen, Marius Rohde Johannessen, Kim Normann Andersen and Jonathan Crusoe
Computers 2019, 8(3), 65; https://doi.org/10.3390/computers8030065 - 6 Sep 2019
Cited by 6 | Viewed by 6037
Abstract
This article presents a case study on the use of open data in the Scandinavian parliaments (Norway, Sweden, and Denmark). While the three countries have all opened the gates and provided access to data—for example, on the voting in parliament, debates, and notes [...] Read more.
This article presents a case study on the use of open data in the Scandinavian parliaments (Norway, Sweden, and Denmark). While the three countries have all opened the gates and provided access to data—for example, on the voting in parliament, debates, and notes from meetings in committees—the uptake and use of data outside the parliaments is limited. While journalists and academia are users of the open data, hackathons and third-party portals are at an explorative level. Still, there are indicators that hackathons can enhance democracy, and parliamentary data can increase political transparency. Full article
(This article belongs to the Special Issue Information Systems - EMCIS 2018)
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22 pages, 2584 KiB  
Article
Novel Interaction Cost Analysis Applied to Bank Charges Calculator
by Ivan Soukal
Computers 2019, 8(3), 64; https://doi.org/10.3390/computers8030064 - 4 Sep 2019
Cited by 1 | Viewed by 6147
Abstract
This paper presents an online calculator for bank charges, motivated by information asymmetry in the market for payment accounts. The calculator provides users with a personalized list of the most suitable bank accounts based on required services and monthly fee criteria. This paper [...] Read more.
This paper presents an online calculator for bank charges, motivated by information asymmetry in the market for payment accounts. The calculator provides users with a personalized list of the most suitable bank accounts based on required services and monthly fee criteria. This paper outlines the conceptual foundation, workflows, and matrix of the data for the underlying logic of the calculator, as well as the design of the user interface. The proposed calculator was validated by performing an interaction cost analysis. This paper presents a novel methodology for conducting this analysis, including rules for expressing interactions in graphs for the objective evaluation of the usability of the user interface. Scenarios were defined and analyzed with the intended goal of choosing the best bank account. The interaction cost analysis then confirmed the differences in cost between traditional approaches (interacting with various web interfaces) and using a specialized online service (the calculator). The consistency of the layout and navigation contributed significantly to the final results being in favor of the proposed bank charges calculator. These conclusions are applicable not just within the selected market, but also in many others that are prone to problems arising from price information asymmetry. Full article
(This article belongs to the Special Issue Information Systems - EMCIS 2018)
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