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Open AccessCommunication

Big Data Use and Challenges: Insights from Two Internet-Mediated Surveys

1
GFT Italia S.r.l., 16129 Genoa, Italy
2
École Polytechnique Fédérale de Lausanne - College of Management of Technology—Chair of Corporate Strategy & Innovation (EPFL-CDM-CSI), 1015 Lausanne, Switzerland
*
Author to whom correspondence should be addressed.
Computers 2019, 8(4), 73; https://doi.org/10.3390/computers8040073
Received: 11 August 2019 / Revised: 17 September 2019 / Accepted: 19 September 2019 / Published: 24 September 2019
(This article belongs to the Special Issue Information Systems - EMCIS 2018)
Big data and analytics have received great attention from practitioners and academics, nowadays representing a key resource for the renewed interest in artificial intelligence, especially for machine learning techniques. In this article we explore the use of big data and analytics by different types of organizations, from various countries and industries, including the ones with a limited size and capabilities compared to corporations or new ventures. In particular, we are interested in organizations where the exploitation of big data and analytics may have social value in terms of, e.g., public and personal safety. Hence, this article discusses the results of two multi-industry and multi-country surveys carried out on a sample of public and private organizations. The results show a low rate of utilization of the data collected due to, among other issues, privacy and security, as well as the lack of staff trained in data analysis. Also, the two surveys show a challenge to reach an appropriate level of effectiveness in the use of big data and analytics, due to the shortage of the right tools and, again, capabilities, often related to a low rate of digital transformation. View Full-Text
Keywords: big data; big data and analytics; big data technologies; big data use big data; big data and analytics; big data technologies; big data use
MDPI and ACS Style

Rossi, E.; Rubattino, C.; Viscusi, G. Big Data Use and Challenges: Insights from Two Internet-Mediated Surveys. Computers 2019, 8, 73.

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