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Volume 8
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Article

Factors, Challenges and Strategies of Trust in BIM-Based Construction Projects: A Case Study in Malaysia

by
Abdelrahman M. Farouk
1,
Ahmad Zhahiruddin Zulhisham
1,
Yong Siang Lee
1,
Mohammad Sadra Rajabi
2,* and
Rahimi A. Rahman
1,3,*
1
Faculty of Civil Engineering Technology, Universiti Malaysia Pahang, Kuantan 26300, Malaysia
2
Department of Industrial and Systems Engineering, Virginia Tech, Blacksburg, VA 24061, USA
3
General Educational Development, Daffodil International University, Dhaka 1341, Bangladesh
*
Authors to whom correspondence should be addressed.
Infrastructures 2023, 8(1), 13; https://doi.org/10.3390/infrastructures8010013
Submission received: 27 November 2022 / Revised: 3 January 2023 / Accepted: 5 January 2023 / Published: 10 January 2023
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Abstract

Implementing building information modeling (BIM) in construction projects can provide team members with an effective collaboration process. Therefore, organizations are implementing BIM to acquire the benefits. However, project members still use traditional collaborative approaches due to the lack of trust. Therefore, this study aims to identify the factors, challenges, and strategies of trust in BIM-based construction projects. To achieve this aim, semi-structured interviews were conducted with twenty industry professionals, and thematic analysis was used to analyze the collected data. The results suggest that the factors affecting trust in BIM-based construction projects are knowledge, skills, awareness, behavior, policy, system, cost, and management. Moreover, the challenges to creating trust in BIM-based construction projects are policy, cost, cooperation, system, service, behavior, expertise, and knowledge. Finally, the strategies used to create trust in BIM-based construction projects are management, preparation, capability, cooperation, awareness, individuals, education, and government. In summary, this study provides insights that can help industry practitioners to improve construction projects by reducing unnecessary distrust among team members.
Keywords: building information modeling (BIM); construction projects; trust; factors; challenges; strategies building information modeling (BIM); construction projects; trust; factors; challenges; strategies

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MDPI and ACS Style

Farouk, A.M.; Zulhisham, A.Z.; Lee, Y.S.; Rajabi, M.S.; Rahman, R.A. Factors, Challenges and Strategies of Trust in BIM-Based Construction Projects: A Case Study in Malaysia. Infrastructures 2023, 8, 13. https://doi.org/10.3390/infrastructures8010013

AMA Style

Farouk AM, Zulhisham AZ, Lee YS, Rajabi MS, Rahman RA. Factors, Challenges and Strategies of Trust in BIM-Based Construction Projects: A Case Study in Malaysia. Infrastructures. 2023; 8(1):13. https://doi.org/10.3390/infrastructures8010013

Chicago/Turabian Style

Farouk, Abdelrahman M., Ahmad Zhahiruddin Zulhisham, Yong Siang Lee, Mohammad Sadra Rajabi, and Rahimi A. Rahman. 2023. "Factors, Challenges and Strategies of Trust in BIM-Based Construction Projects: A Case Study in Malaysia" Infrastructures 8, no. 1: 13. https://doi.org/10.3390/infrastructures8010013

APA Style

Farouk, A. M., Zulhisham, A. Z., Lee, Y. S., Rajabi, M. S., & Rahman, R. A. (2023). Factors, Challenges and Strategies of Trust in BIM-Based Construction Projects: A Case Study in Malaysia. Infrastructures, 8(1), 13. https://doi.org/10.3390/infrastructures8010013

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