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Open AccessCommentary

Errors in Clinician–Parent Communication during Neonatal Hospitalization

Section of Neonatology, Department of Pediatrics, Medical College of Wisconsin, Milwaukee, WI 53226, USA
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Children 2019, 6(6), 80; https://doi.org/10.3390/children6060080
Received: 12 May 2019 / Revised: 18 June 2019 / Accepted: 20 June 2019 / Published: 24 June 2019
Error in clinician–parent communication is not a new issue in pediatrics. It has been the impetus behind national initiatives, namely, family-centered rounds. While family-centered rounds have proven effective, their success is dependent on the family being present during rounds. This does not always occur during prolonged hospitalizations, particularly in the Neonatal Intensive Care Unit (NICU). Current communication methods with parents not present during rounds rely heavily on the provider’s prerogative and ability to multitask. Thus, errors in communication are commonplace and are largely accepted as inevitable. For the sake of the parents of a patient in the NICU, a high-fidelity communication system is urgently needed. NICUs must move beyond the telephone and use modern innovations in communication technology. View Full-Text
Keywords: neonatology; communication; medical error; electronic medical record; family neonatology; communication; medical error; electronic medical record; family
MDPI and ACS Style

Idso, J.M.; Basir, M.A. Errors in Clinician–Parent Communication during Neonatal Hospitalization. Children 2019, 6, 80.

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