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Efficiency of Commercial Banking in Developing Countries

Faculty of Economics—Skopje, Ss. Cyril and Methodius University in Skopje, Blvd. Goce Delchev 9V, 1000 Skopje, North Macedonia
Business and Management Department, University North, Koprivnica, Trg dr. Žarka Dolinara 1, 48000 Koprivnica, Croatia
Author to whom correspondence should be addressed.
Academic Editors: Nina Begicevic Redep, Blaženka Divjak and Nikola Kadoić
Mathematics 2021, 9(14), 1597;
Received: 16 June 2021 / Revised: 1 July 2021 / Accepted: 4 July 2021 / Published: 7 July 2021
(This article belongs to the Special Issue Recent Process on Strategic Planning and Decision Making)
The aim of this paper is to evaluate the relative efficiency of commercial banks in three developing countries in Europe (North Macedonia, Serbia, and Croatia) in the period from 2015 to 2019, and to provide targets for improvement for the inefficient banks by using DEA. The variables are selected under the income-based approach. Based on the output-oriented BCC model, unusual results are obtained for a few commercial banks in each country, that is, they are BCC relative efficient, which is contrary to the real situation. In order to identify outliers that can affect the efficiency results, a super-efficiency procedure is applied so that banks with a super-efficiency score higher than 1.2 (outliers) or for which a feasible solution was not found are considered in detail and removed, and then the output-oriented BCC model is rerun. Based on the obtained results, the Macedonian commercial banking system shows the highest efficiency (91.1%), followed by the Croatian (90.9%) and the Serbian (81.9%) banking system. The estimated targets for improvement of the inefficient commercial banks could help their top bank management in better resource allocation and making fact-based and faster decisions by which they can improve the operation of the banks they lead and contribute to the stability of the financial system. View Full-Text
Keywords: bank efficiency; developing countries; Data Envelopment Analysis; BCC; super-efficiency; targets for improvement bank efficiency; developing countries; Data Envelopment Analysis; BCC; super-efficiency; targets for improvement
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MDPI and ACS Style

Cvetkoska, V.; Fotova Čiković, K.; Tasheva, M. Efficiency of Commercial Banking in Developing Countries. Mathematics 2021, 9, 1597.

AMA Style

Cvetkoska V, Fotova Čiković K, Tasheva M. Efficiency of Commercial Banking in Developing Countries. Mathematics. 2021; 9(14):1597.

Chicago/Turabian Style

Cvetkoska, Violeta, Katerina Fotova Čiković, and Marija Tasheva. 2021. "Efficiency of Commercial Banking in Developing Countries" Mathematics 9, no. 14: 1597.

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