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Open AccessArticle

User Preferences on Route Instruction Types for Mobile Indoor Route Guidance

Department of Geography, Ghent University, B-9000 Ghent, Belgium
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ISPRS Int. J. Geo-Inf. 2019, 8(11), 482; https://doi.org/10.3390/ijgi8110482
Received: 8 September 2019 / Revised: 9 October 2019 / Accepted: 21 October 2019 / Published: 25 October 2019
(This article belongs to the Special Issue Recent Trends in Location Based Services and Science)
Adaptive mobile wayfinding systems are being developed to ease wayfinding in the indoor environment. They present wayfinding information to the user, which is adapted to the context. Wayfinding information can be communicated by using different types of route instructions, such as text, photos, videos, symbols or a combination thereof. The need for a different type of route instruction may vary at decision points, for example because of its complexity. Furthermore, these needs may be different for different user characteristics (e.g., age, gender, level of education). To determine this need for information, an online survey has been executed where participants rated 10 different route instruction types at several decision points in a case study building. Results show that the types with additional text were preferred over those without text. The photo instructions, combined with text, generally received the highest ratings, especially from first-time visitors. 3D simulations were appreciated at complex decision points and by younger people. When text (with symbols) is considered as a route instruction type, it is best used for the start or end instruction. View Full-Text
Keywords: indoor route guidance; route instruction types; online survey; decision point characteristics; user characteristics indoor route guidance; route instruction types; online survey; decision point characteristics; user characteristics
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De Cock, L.; Ooms, K.; Van de Weghe, N.; Vanhaeren, N.; De Maeyer, P. User Preferences on Route Instruction Types for Mobile Indoor Route Guidance. ISPRS Int. J. Geo-Inf. 2019, 8, 482.

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