This section uses wastewater reuse alternative selection as an example to illustrate the effectiveness of the proposed methodology.
4.1. Background and Problem Description
Water is a vital resource for life, agriculture, and national development. Water resources in Anhui Province are unevenly distributed, and the contradiction between supply and demand is prominent. Hefei, as the provincial capital, is the economic, population and industrial core area of the province, and is also a representative city of water resource tension. To alleviate pressure on water resources and promote a circular economy, recycling wastewater is essential. Reclaimed water is used for a variety of purposes, and optimal utilization options need to be selected. In this paper, five DMs in the field of water resources are invited to rank five wastewater reuse alternatives to determine the optimal alternative. (urban reuse): reclaimed water is used for municipal greening, road washing, fire-fighting water supply, toilet flushing in buildings, etc., to relieve the pressure of urban freshwater demand. (agricultural reuse): treated wastewater is used to irrigate crops, gardens or pastures, to reduce the cost of water for agricultural use. (groundwater recharge): deeply treated reclaimed water is used to replenish aquifers, to prevent seawater intrusion. (industrial reuse): reclaimed water is used for industrial cooling and process water, etc., to reduce freshwater consumption and wastewater discharge. (environmental reuse): reclaimed water is used to restore wetlands, rivers, lakes, or to irrigate protected forests, to improve the ecology and regional climate.
The evaluation information for DMs in this paper is represented by a PLTS, given LTS
. The attributes considered in decision-making are
social,
economic,
environmental and
technological [
34,
35]. Simultaneously, DMs also score the trust extent of other DMs in the team. Trust values are conveyed using an LTS
.
4.2. Decision-Making Steps
Step 1: Collect normalized decision matrices and incomplete trust network matrix.
Five DMs evaluate five wastewater reuse alternatives based on four attributes, and the probabilistic linguistic evaluation information given by DM
for alternative
under attribute
is
, which is normalized according to Equation (10), thus obtaining normalized probabilistic linguistic evaluation matrices
, as shown in
Table 2. PLTF denotes the trust relationship among the five DMs, and this relationship is illustrated in
Figure 7.
The probabilistic linguistic trust value of DM
to DM
is
, and the incomplete probabilistic trust network matrix
obtained after normalization according to Equation (16) is shown below:
Step 2: Obtain the complete probabilistic linguistic trust network matrix.
The indirect probabilistic linguistic trust values are calculated using the shortest paths and Equations (18) and (19), as shown in
Table 3.
Then, the complete probabilistic linguistic trust network matrix
is built:
Step 3: Calculate the weights of DMs based on the probabilistic linguistic trust network matrix.
Construct the QLBN in the DM’s STN using the prior probability of the DM from Equation (20) to serve as the first layer. The results are as follows:
.
The relative trusted degree of the DMs is calculated according to Equation (21) as the second layer of QLBN, and the results are shown in
Table 4.
The interference term on the trusted degree is calculated by Equations (24)–(29):
Then, the trusted probabilities, i.e., DM weights, are calculated by Equations (22)–(29):
Step 4: Calculate attribute weights based on the entropy weighting method.
The attribute weights are calculated according to Equations (30)–(32), and the results are shown in
Table 5.
Step 5: Obtain the individual collective decision matrix.
Calculate the individual collective decision matrix
according to Equation (33), as shown in
Table 6.
Step 6: Calculate the quantum probability of the alternative.
Construct the QLBN for the MAGDM problem. The weights of the DMs calculated in Step 3 are used as the first layer of the QLBN, and the relative scores
of the DMs
on the alternatives
are used as the second layer of the QLBN, the relative scores
are calculated using Equation (34) and the result can be seen in
Table 7.
According to Equations (37)–(41), the interference term on alternative between DMs can be calculated as
Then, the quantum probabilities of the alternatives are calculated as by Equations (22)–(29):
Step 7: Rank all the alternatives.
Based on the results of Step 6, it can be concluded that the ranking of the alternatives is: , and is the optimal alternative, i.e., among the five wastewater reuse alternatives, the groundwater recharge is the best alternative.
The ranking of alternatives derived from this study indicates that (groundwater recharge) is the wastewater reuse alternative with the most optimal overall performance. This is not due to exceptional performance in any single attribute, but rather because it achieves the optimal balance among four potentially conflicting attributes ( social, economic, environmental and technological), revealing the core trade-off mechanism in complex decision-making. When evaluating the optimal alternative , positive interference emerged among DMs, indicating a latent consensus on core advantages of despite their diverse professional backgrounds. This clearly demonstrates the unique capability of QLBN to capture group psychological dynamics overlooked by traditional models. The trust network-based DM weight calculation revealed that possesses the highest weight. This stems not only from direct trust by other DMs but also from pivotal position of within the trust network, enabling the integration and dissemination of trust signals across multiple parties. Furthermore, the positive interference generated by DMs toward during trust value assessment indicates a shared recognition of social influence, validating that social trust relationships constitute an indispensable force shaping collective decision outcomes. In summary, this method’s results transcend the single ranking provided by traditional methods, offering explanations for decision outcomes with profound behavioral and managerial significance.
4.5. Application Guide
This section aims to elucidate the core application scenarios, target user groups, and the universal framework and value of this research model in addressing similar decision-making problems from a higher-level perspective, providing clear guidance for other researchers and managers applying this model.
Target Scenarios: This method is specifically designed for complex decision-making contexts where (1) DMs struggle to provide precise judgments; (2) complex interference exists among DMs; (3) decision-making groups exhibit divergent opinions and interactive dynamics.
Target Users: Primarily serves public management departments and corporate strategic teams engaged in scientific decision-making within such complex environments.
General Process: Application of this method follows a five-step framework: (1) Define decision objectives and alternatives; (2) Establish an attribute system and calculate weights; (3) Employ the probabilistic language for alternative evaluation and trust assessment; (4) Execute model calculations to quantify trust and interference effects; (5) Interpret group preference dynamics using quantum interference terms to inform final decisions. This framework ensures model outputs reveal not only rankings but also the underlying group cognitive dynamics driving decisions.
4.6. Discussion
In the preceding section, sensitivity analysis and comparative analysis demonstrated the feasibility and superiority of this model. These theoretical and numerical advantages were further validated through specific case applications.
The ranking results of this study profoundly validate the theoretical framework’s efficacy. The ultimate triumph of the optimal alternative (groundwater recharge) stems not from simple weighted calculations, but directly embodies the quantum interference effect within the theoretical model: DMs experienced positive mutual reinforcement in their evaluations across four attributes ( social, economic, environmental and technological), generating positive interference that amplified the appeal of the proposal. Throughout this process, the PLTSs provided the foundation for DMs to articulate their uncertain evaluative preferences. Building upon this, the QLBN clearly reproduced the entire journey of collective belief—from its “superposition” state of uncertainty to its “collapse” into a final decision. Consequently, the results of this case study provide compelling evidence that the proposed PL-QLBN algorithm can more authentically simulate and explain complex decision-making behaviors.
More importantly, this paper provides a clear behavioral interpretation for abstract parameters in quantum theory. In the method proposed herein, we introduce a belief entropy-based method for quantifying interference effects, endowing quantum parameters with more explicit explanatory power for decision-making behavior. Specifically, the phase difference is no longer solely dependent on abstract mathematical constructs but is estimated through the information entropy difference between DMs’ evaluation vectors. This reflects the uncertainty and divergence in opinions among different DMs. belief entropy is employed here to measure the uncertainty in DMs’ evaluations. When DM evaluations exhibit high consistency, the phase difference approaches 0, yielding a positive interference term that produces constructive interference, reinforcing consensus. Conversely, when evaluations show significant divergence, the phase difference approaches , resulting in a negative interference term that causes destructive interference, weakening the overall evaluation. This interference mechanism behaviorally corresponds to the non-independent decision-making process in reality, where DM opinions mutually influence and partially depend on one another.
This seamless integration from theory and validation to application ultimately highlights the profound practical value of this research. The practical impact of this research lies in providing a robust decision-making analysis tool. The proposed PL-QLBN algorithm precisely quantifies the interactive influences and uncertainties among DMs, offering a novel approach to addressing complex decision problems rife with contradictions and uncertainties, such as selecting a wastewater reuse alternative for Hefei City. The application of this model effectively assists government departments in discerning group decision dynamics within complex environments, enabling more scientific strategic choices that closely align with real human cognitive processes. It holds broad applicability and dissemination value.