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Sustainability 2016, 8(10), 976;

Factors Influencing Perceived Crowding of Tourists and Sustainable Tourism Destination Management

School of Tourism and Human Geography, Xi’an International Studies University, Xi’an 710128, China
School of Economics and Management, Wuhan University, Wuhan 430072, China
Faculty of Business, Government and Law, University of Canberra, Bruce ACT 2601, Australia
Author to whom correspondence should be addressed.
Academic Editor: Ian Patterson
Received: 7 June 2016 / Revised: 29 August 2016 / Accepted: 29 August 2016 / Published: 27 September 2016
(This article belongs to the Special Issue Sustainable Management in Tourism and Hospitality)
Full-Text   |   PDF [255 KB, uploaded 27 September 2016]


Studies on tourists crowding are developed to explore the perception of crowding, and these studies indicate crowding influence on sustainable development of tourist destinations. This study aims to reveal the influential factors of tourists’ perceived crowding. We obtained data from interviewing over 400 tourists and five senior tourism officials in Xi’an, China. This study firstly applies factor analysis to identify the constructed variables of tourists’ motivations from the principle component analysis. It then examines the correlation between nationality and perceived crowding. Consequently, a multiple regression is used to identify the connection between motivations and perceived crowding. The results of the study indicate nationality and motivation as two significant influential factors to perceived crowding management. This study also shows that management in tourist destinations would benefit from provision of the authentic travel experience integrated with zoning the travel destination. View Full-Text
Keywords: perceived crowding; nationality; motivation; tourism destination perceived crowding; nationality; motivation; tourism destination
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. (CC BY 4.0).

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Jin, Q.; Hu, H.; Kavan, P. Factors Influencing Perceived Crowding of Tourists and Sustainable Tourism Destination Management. Sustainability 2016, 8, 976.

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