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Open AccessArticle

Factors Influencing Perceived Crowding of Tourists and Sustainable Tourism Destination Management

by Qian Jin 1, Hui Hu 2,* and Philip Kavan 3
1
School of Tourism and Human Geography, Xi’an International Studies University, Xi’an 710128, China
2
School of Economics and Management, Wuhan University, Wuhan 430072, China
3
Faculty of Business, Government and Law, University of Canberra, Bruce ACT 2601, Australia
*
Author to whom correspondence should be addressed.
Academic Editor: Ian Patterson
Sustainability 2016, 8(10), 976; https://doi.org/10.3390/su8100976
Received: 7 June 2016 / Revised: 29 August 2016 / Accepted: 29 August 2016 / Published: 27 September 2016
(This article belongs to the Special Issue Sustainable Management in Tourism and Hospitality)
Studies on tourists crowding are developed to explore the perception of crowding, and these studies indicate crowding influence on sustainable development of tourist destinations. This study aims to reveal the influential factors of tourists’ perceived crowding. We obtained data from interviewing over 400 tourists and five senior tourism officials in Xi’an, China. This study firstly applies factor analysis to identify the constructed variables of tourists’ motivations from the principle component analysis. It then examines the correlation between nationality and perceived crowding. Consequently, a multiple regression is used to identify the connection between motivations and perceived crowding. The results of the study indicate nationality and motivation as two significant influential factors to perceived crowding management. This study also shows that management in tourist destinations would benefit from provision of the authentic travel experience integrated with zoning the travel destination. View Full-Text
Keywords: perceived crowding; nationality; motivation; tourism destination perceived crowding; nationality; motivation; tourism destination
MDPI and ACS Style

Jin, Q.; Hu, H.; Kavan, P. Factors Influencing Perceived Crowding of Tourists and Sustainable Tourism Destination Management. Sustainability 2016, 8, 976.

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