How Urban Governance Communities Are Constructed and Sustained: A Grounded Theory Approach
Abstract
1. Introduction
2. Literature Review
3. Methodology
3.1. Research Method
3.2. Data Sources and Sample Selection
3.3. Data Collection Process and Case Presentations
4. Result Analysis
4.1. Open Coding
4.2. Axial Coding
4.3. Selective Coding
4.4. Theoretical Saturation Test
5. Discussion
5.1. Pluralistic Community Mechanisms
5.2. Theoretical Model of Urban Governance Communities
5.2.1. Party Organization Participation as an Opportunity to Build Institutional Standards for “Compliance by People”
5.2.2. Building Resource Sub-Community of “Everyone Realizing Their Duties” Based on Co-Construction
5.2.3. Building Subject Sub-Community of “Everyone Performing Their Dutie” Based on Co-Governance
5.2.4. Building Idea Sub-Community of “Everyone Sharing Their Benefits” Based on Co-Sharing
6. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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Case Code | Case Number | Case Name | Case Features |
---|---|---|---|
CQ01 | Exceptional 03 | The “six beauties” model | Issuance of guidance on six construction standards for communities, streets, homes, courtyards, stores and balconies, and integration of university resources and other resources from various sources |
CQ02 | Exceptional 06 | “Linkage system” model | Implementing a three-tier joint meeting system to integrate organizational resources; installing the “Community E-Tone” APP to integrate digital resources; optimizing service venues to integrate model resources |
SC03 | Exceptional 10 | “Home Space Smart Communities” model | Building an integrated community governance center; operating three platforms for “organization, security and service”, and innovating service scenarios |
GS04 | Noteworthy 15 | “Shared bazaar” model | Building a “Community Lei Feng Corner”; setting up a “Sharing Bazaar”; arranging public welfare services such as public welfare counseling, calligraphy and painting charity sales, and free manicures |
ZJ05 | Exceptional 01 | “365 Community Governance Protocol” model | 3 unions: political party members, social workers, and volunteers 6 services: party building services, consultation services, peace services, cultural services, information services, and people’s livelihood services 5 mechanisms: joint management of organizations, closed-loop solutions to public sentiments, two-way co-construction of the team, linkage and sharing of resources, and integration of the grid into a common governance |
GD06 | Exceptional 04 | “Diversity of solutions” model | Establishment of funding for special topics in community governance research; establishment of funding for the market-oriented use of mediation services and the provision of a full-time mediator for each community |
JS07 | Exceptional 08 | “1+1+3 governance” model | Online services are facilitated by “Grid+”; offline consultations are facilitated by “Resident Group Councils”; and early legal services are provided free of charge by “Legal Service Stations” |
JS08 | Noteworthy 16 | The “Community of Dispute Resolution” model | Establishment of “one-stop centers for the diversified settlement of conflicts and disputes”; community workers taking the initiative to enter grass-roots courts and grass-roots judges taking the initiative to contact the community; and improvement of the system of people’s mediators |
SD09 | Exceptional 02 | “Peaceful weekly meeting” model | Establishment of conflict analysis and research team, community and street staff fixed weekly peace meeting, inviting legal counselors and other personnel to attend |
HN10 | Exceptional 09 | “WeChat group service” model | Deepen the concept of a service-oriented city by using WeChat group as a platform for contacting higher levels of government and local communities, and instantly raising demands and providing feedback on problems |
FJ11 | Noteworthy 01 | “Risk prediction + focus” model | Providing grass-roots legal services such as legal education, researching and analyzing problems in urban governance in advance and resolving them precisely, focusing on people with difficulties in life |
SC12 | Noteworthy 04 | “Ethical banking” model | Converting participation in community development into “moral points”, which can be used for honors, purchases, etc. |
Original Statements (Summarized and Integrated) | Initial Concepts | The Concept of Categorization |
---|---|---|
CQ01 Garbage, rodent infestation, dilapidated, residents’ domestic water discharged everywhere, the entire area stinks to high heaven CQ02 “Parking difficult” “parking chaos” and other urban diseases to be cracked FJ11 Nearly 20,000 people in the town, with less than 0.2 acres of arable land per capita | Survival resources | Resource scarcity dilemma |
GS04 Inadequate links to resources within and outside the community, making it difficult to ensure a better quality of life ZJ05 Old neighborhoods are not convenient for the elderly to go up and down the stairs, looking forward to the community to repair the old area and install elevators | quality of life | |
JS07 Expansion of the administrative radius, resulting in a range of problems such as insufficient public service capacity FJ11 The township’s power supply capacity is a historical problem that is difficult to resolve in the short term | service provision | |
ZJ05 “Participation in the main body of the power of a single” constraint on the development of community services SC12 It is not enough to rely solely on community governance manpower led by a single government. | caseworker | Staffing shortage dilemma |
GS04 Very low active participation of community residents and weak service levels JS07 No one wants to be involved in public affairs, etc. | Members of the Autonomous Council | |
GD06 Need to incentivize and support the development of third-party mediation organizations JS08 The participatory process of social forces is particularly important, and the development of civil society organizations is a long-term process | Other personnel | |
GS04 The community, as an autonomous organization rather than an organization in power, is unable to use administrative means in many community public affairs matters. GD05 The cross-sectoral and cross-regional conflicts and disputes brought about by the co-location of Guangzhou and Foshan are not easy to be resolved SD09 Problems of being afraid to regulate and not being able to regulate | administrative authority | Power deficit dilemma |
GS04 Volunteer resources outside the community are often coordinated by civil affairs departments or group organizations, and there is insufficient professional adjustment of personnel JS07 Weaknesses in the functioning of grass-roots organizations and difficulties in organizing people together | Organizational authority | |
SC03 The community has no decisive power over the allocation of public funds for owners’ associations and the appointment and dismissal of property companies SC12 There is a more pronounced “Matthew effect” in the distribution of resources, with the poor getting poorer and management conflicts coming to the forefront | Distribution of power | |
ZJ05 Insufficient vitality of the main participants in community governance, low willingness of residents to participate, and young people struggling to make a living have no time to join in the practice of self-governance SD09 Insufficient active participation by residents and erosion of the traditional village concept that emphasizes justice over profit | Motivation to participate in governance | Endogenous dynamics dilemma |
SC03 Some residents believe that participating in community governance is just “doing nothing” for the community. FJ11 Some residents who actively participate in community self-governance have a strong utilitarian mentality, i.e., they expect to “retain” public resources in the process of participating in governance | Benefits of autonomy | |
CQ02 Believe that participation in community governance is the credit of the community if it is done well and their own responsibility if it is not done well | Results of self-governance | |
SD09 The higher authorities hope that the secretary of the party organization, village cadres, party members, members of village committees and village representatives to attend the meeting together SC12 The most central element in the practice of community governance-people- and the important subjects-organizations of all kinds-seem to have become objects and do not want to participate in it | Willingness to cooperate | Linkage weakness dilemma |
CQ02 Fragmentation of governance forces, weak synergies and lack of framework institutional design GD06 Previously, any conflict handling was done by the department itself, without a clear system of regulation | linkage system | |
CQ01 Part of the party cadres, volunteers, shopkeepers, etc., although empty a passion for the officer, but in the actual operation of the process often do not see the division of labor, poor service capacity GS04 Insufficient systematization of volunteer teams and deflation of mutual assistance functions | synergistic capability | |
JS07 The perception that participation in public affairs is a thankless task and a spectator mentality SD09 Influenced by the “society of strangers”, the mentality of not caring about one’s own affairs is more prevalent | completely indifferent | Social identity dilemma |
CQ02 Heavier hometown complex, considering themselves as passers-by in the community, lacking the pursuit of common values and interests ZJ05 Difficulties in integrating and bonding with some migrant workers | unwilling belong | |
CQ01 Some residents believe that self-governance should be up to them and that the “public” should not influence their wishes for personal development in terms of access to benefits SD09 Traditional “village sages” wish they still had the power to “follow their minds” | traditional concept | |
HN10 The investment of human, material and financial resources in community governance is often affected by multiple factors and the distribution of resources is not fair enough | Resource allocation | Action involution dilemma |
GD06 Participants in urban governance fall into problems such as “creating conflicts to govern” in order to increase public satisfaction. | blind competition | |
JS08Repetitive investment of manpower in basic services in order to reflect the level of service excellence SC12 “Completion of tasks” and “document-based governance” oriented traceability guided by community workers, volunteers and other diversified forces duplication of services | Repeat action | |
SC03 The perception of multisectoral collaborative governance in the “block relationship” is not conducive to individual performance evaluation and promotion HN10 Perception that their own regional governance performance is divided by other social organizations, businesses, etc | Performance evaluation | Performance shift dilemma |
FJ11There is a lag effect between governance inputs and governance outputs, i.e., the phenomenon of “those who planted the trees before them enjoying the benefits of the trees after them” | Effectiveness of robbery | |
JS08 Governance benefits within this administrative division may be alienated to collective or other administrative divisions | waste one’s efforts | |
SD09 Liangbaosi Township village clerk has low recommendation votes and is not qualified for the position of village clerk SC12 Some residents consider that the community leaders are taking up public resources, and that the “orders” given by the community leaders are “seeking personal benefits” | lack of confidence | Management failure dilemma |
GS04 Among the social workers, there is a considerable portion of the “low-income” group, which is included in the social work team in order to qualify for “low-income” status, and among them, there are both the elderly who have difficulties in living and mobility. The elderly are unable to participate in community governance, and there are also lazy social workers who are capable of working, making it difficult to mobilize this group to participate in community governance | Diversity of personnel | |
CQ01 Sewer network problems reported to the community several times but delayed construction and renovation HN10 The delay in resolving the backlog and old cases of petitions and appeals, where the former administrators relied only on administrative means to suppress “petition thorns” | management capacity | |
CQ01 The people hope that Longmenhao Street can further strengthen the leadership of party building, maintain the stability of the community and solve the basic living problems | Lead Stabilization | Party organizations involved in guiding |
SC12 Led by the community party organization, which adheres to the principle of “serving the community and developing the society”, so that the Longhu Yuanda community is given priority in the development of similar communities | Lead to development | |
JS08 Community party committees take the lead in formulating short- and long-term community development plans and goals, so that community residents can achieve a greater sense of well-being and satisfaction under the leadership of party organizations | Setting Goals | |
CQ02 Expect the street party committee and community party branch to be oriented to the overall development needs of the community, embedded in all aspects of community work, do not engage in “suspended” party building | Community Needs | Party organizations involved in embedding |
GS04 Community party organizations should pay active attention to the needs of social workers (not just professional social workers) involved in community governance and do a good job of providing basic protection and incentives for volunteer groups | Social Worker Needs | |
JS07 Community party organizations should not only focus on the physical “community”, but also cover the virtual “community units”, to open up the last kilometer of party building | Embedding Community Needs | |
SC03 On the basis of the continuous improvement of the Comprehensive Governance Center, community party organizations should focus on the interests and demands of the units divided into districts, and strive for relevant resources | Reconciling Interests Needs | Party organizations involved in coordination |
JS08 Cadres of Party organizations and grass-roots judges should be involved in mediating grass-roots conflicts and disputes, so that the people can feel that the Party and its members are close by | Reconciling conflicting needs | |
SC12Need to be led by the party organization, the establishment of a comprehensive coordination mechanism, not only can dissolve the original community governance of the “spectator” mentality, but also let the real participation of the masses “pay for their work” | Coordination mechanism needs |
Core Scope | Major Category | Initial Concepts | ||
---|---|---|---|---|
Coupling Dilemma | Weak coupling dilemma | resource scarcity dilemma | staffing shortage dilemma | power deficit dilemma |
Rough coupling dilemma | endogenous dynamics dilemma | linkage weakness dilemma | social identity dilemma | |
Gaming coupling dilemma | action involution dilemma | performance shift dilemma | management failure dilemma | |
party organization participation demand | party organizations involved in guiding | party organizations involved in embedding | party organizations involved in coordination | |
Cracking Path | participant subjects | regime organizations | social organizations | civil organizations |
interaction relations | street and community | community and community | community and residents | |
means of application | controlling | negotiating | guiding | |
Dependent Tools | policy-based tools | supply-driven | demand-pulled | environment-influenced |
society-based tools | value-guided | society-regulated | honor-motivated | |
market-based tools | market-barred | market-accessed | market-expanded |
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Xu, W.; Zhang, W.; Wu, T.; Chu, Y.; Miao, S. How Urban Governance Communities Are Constructed and Sustained: A Grounded Theory Approach. Sustainability 2025, 17, 8564. https://doi.org/10.3390/su17198564
Xu W, Zhang W, Wu T, Chu Y, Miao S. How Urban Governance Communities Are Constructed and Sustained: A Grounded Theory Approach. Sustainability. 2025; 17(19):8564. https://doi.org/10.3390/su17198564
Chicago/Turabian StyleXu, Wenhao, Wang Zhang, Tinghui Wu, Yiyang Chu, and Shuhan Miao. 2025. "How Urban Governance Communities Are Constructed and Sustained: A Grounded Theory Approach" Sustainability 17, no. 19: 8564. https://doi.org/10.3390/su17198564
APA StyleXu, W., Zhang, W., Wu, T., Chu, Y., & Miao, S. (2025). How Urban Governance Communities Are Constructed and Sustained: A Grounded Theory Approach. Sustainability, 17(19), 8564. https://doi.org/10.3390/su17198564