Towards Sustainable Human Resource Development of Convention Project Managers: Job Characteristics and Related Differences in Core Competency
1
Global MICE Major, Dongduk Women’s University, Seoul 02748, Korea
2
Korea Tourism Organization, Wonju 26464, Korea
3
Department of Tourism & Convention, Pusan National University, Busan 46241, Korea
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(19), 7898; https://doi.org/10.3390/su12197898
Received: 29 August 2020
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Revised: 18 September 2020
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Accepted: 21 September 2020
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Published: 24 September 2020
(This article belongs to the Collection Intention and Tourism/Hospitality Development)
There are currently extensive discussions on the remarkable development of the convention industry and the impact on local economies made by convention visitors, but there is limited research on the human resources expertise which is crucial for sustainable and qualitative development in the field of convention. This study aims to examine differences in core competencies based on the type of job characteristics model of convention project managers. Based on the existing literature, quantitative and qualitative mixed-methods design was used. 12 semi-structured interviews were conducted with professionals to define measurements, especially core competencies. Job characteristics and core competencies were identified with a survey of 392 convention PM. By using a cluster analysis, it investigated the differences in perception of competencies according to the job characteristics model. As a result of the analysis, five job characteristics were verified, and core competencies that were not organized were classified. In addition, it was confirmed through the analysis that there is a difference in perception of core competencies according to job characteristics. Based on the results, this study stresses the importance of the qualitative and sustainable development of the convention industry. Theoretical and practical implications were provided to enhance core competencies according to job characteristics for sustainable growth of convention project managers.
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MDPI and ACS Style
Yoon, Y.; Yan, W.; Kim, E. Towards Sustainable Human Resource Development of Convention Project Managers: Job Characteristics and Related Differences in Core Competency. Sustainability 2020, 12, 7898. https://doi.org/10.3390/su12197898
AMA Style
Yoon Y, Yan W, Kim E. Towards Sustainable Human Resource Development of Convention Project Managers: Job Characteristics and Related Differences in Core Competency. Sustainability. 2020; 12(19):7898. https://doi.org/10.3390/su12197898
Chicago/Turabian StyleYoon, Yeonghye, Wenyan Yan, and Eunjin Kim. 2020. "Towards Sustainable Human Resource Development of Convention Project Managers: Job Characteristics and Related Differences in Core Competency" Sustainability 12, no. 19: 7898. https://doi.org/10.3390/su12197898
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