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The Moderating Role of Extroversion and Neuroticism in the Relationship between Autonomy at Work, Burnout, and Job Satisfaction

1
Health Psychology Program, International School of doctorate, National Distance Education University (UNED), 28015 Madrid, Spain
2
Psychology Department, Universidad Rey Juan Carlos, 28933 Madrid, Spain
3
Department of Social and Organizational Psychology, National Distance Education University (UNED), 28040 Madrid, Spain
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2020, 17(21), 8166; https://doi.org/10.3390/ijerph17218166
Received: 24 September 2020 / Revised: 19 October 2020 / Accepted: 26 October 2020 / Published: 5 November 2020
(This article belongs to the Special Issue Research in Clinical and Health Contexts)
The main aim of this research project was to determine the relationship that exists between autonomy at work and both burnout and job satisfaction, taking into account the moderating effect of the personality factors extroversion and neuroticism. The study was carried out with 971 volunteers (553 women and 418 men) with a mean age of 37.58 years. The majority had either a university degree (485 participants) or higher education qualifications (Spanish baccalaureate) (202 participants). The following instruments were administered: the Maslach Burnout Inventory (MBI), to measure burnout among participants; the Mini International Personality Item Pool Scale (Mini-IPIP) by Donnellan, Oswald, Baird, and Lucas (2006) to measure the personality factors extroversion and neuroticism; the Brief Index of Affective Job Satisfaction (BIAJS) by Thompson and Phua (2012); and the Job Content Questionnaire (JCQ) by Karasek (1985) to measure autonomy at work. The results obtained indicate that those who enjoy greater autonomy at work have lower levels of emotional exhaustion. The stronger the effect is, the higher the score for extroversion. The personality factors studied were not found to have a direct influence on the criterion variables. However, the interaction effects were significant, except in the case of neuroticism. The results indicate that there are no differences between those who score highly for extroversion and neuroticism and the rest of the population in terms of predicting emotional exhaustion or job satisfaction. The present study aims to serve as a guideline for recruitment specialists, business owners, and job designers, encouraging them to take into account all these variables in order to foster the development of healthy and competitive organizations. Environmental moderators that could interfere with the result have not been introduced in this research. It has focused on the study of the personality factors of the workers, considering that the professional functions performed by the workers were similar.
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Keywords: burnout; emotional exhaustion; performance; autonomy at work; job satisfaction; neuroticism; extroversion burnout; emotional exhaustion; performance; autonomy at work; job satisfaction; neuroticism; extroversion
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MDPI and ACS Style

Farfán, J.; Peña, M.; Fernández-Salinero, S.; Topa, G. The Moderating Role of Extroversion and Neuroticism in the Relationship between Autonomy at Work, Burnout, and Job Satisfaction. Int. J. Environ. Res. Public Health 2020, 17, 8166. https://doi.org/10.3390/ijerph17218166

AMA Style

Farfán J, Peña M, Fernández-Salinero S, Topa G. The Moderating Role of Extroversion and Neuroticism in the Relationship between Autonomy at Work, Burnout, and Job Satisfaction. International Journal of Environmental Research and Public Health. 2020; 17(21):8166. https://doi.org/10.3390/ijerph17218166

Chicago/Turabian Style

Farfán, Jesús, Marta Peña, Samuel Fernández-Salinero, and Gabriela Topa. 2020. "The Moderating Role of Extroversion and Neuroticism in the Relationship between Autonomy at Work, Burnout, and Job Satisfaction" International Journal of Environmental Research and Public Health 17, no. 21: 8166. https://doi.org/10.3390/ijerph17218166

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