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Product-Service Systems and Sustainability
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Product-Service Systems and Sustainability

A special issue of Sustainability (ISSN 2071-1050). This special issue belongs to the section "Sustainable Management".

Deadline for manuscript submissions: closed (25 April 2023) | Viewed by 6787

Special Issue Editors

Prof. Dr. Jose Luis Duarte Ribeiro

E-Mail Website
Guest Editor
Department of Statistics, Federal University of Rio Grande do Sul, Porto Alegre, Brazil
Interests: quality management; lean manufacturing; operations management; production management; production/operations management; optimization; failure analysis; risk management; innovation; production engineering
Special Issues, Collections and Topics in MDPI journals
Prof. Dr. Janine Fleith de Medeiros

E-Mail Website
Guest Editor
Graduate Program on Business Administration, Universidade de Passo Fundo, Passo Fundo 99052-900, Brazil
Interests: green innovation; responsible consumption; design for sustainable behavior
Special Issues, Collections and Topics in MDPI journals

Special Issue Information

Dear Colleagues,

In line with the concerns about climate change, sustainability is a matter of growing interest for companies, professionals, academics, and society in general. Due to the combined use of products and services, product–service systems (PSSs) usually provide smarter and more efficient solutions with regard to material consumption, the product life cycle, and sustainability. To reinforce this characteristic, the term Sustainable PSS has been used. A Sustainable PSS emphasizes combining products and services to deliver a whole and sustainable solution to customers. Sustainable PSSs are an innovation strategy that allows the boosting of market competitiveness while minimizing environmental impact (Reim et al. 2015; Catulli and Reed 2017; Tseng et al. 2019). A Sustainable PSS involves a shift from selling products to selling sustainable product and service solutions (Chou et al. 2015; Kou et al. 2019; Lermen et al. 2018). Nevertheless, recent publications emphasize the need for further studies. For instance, the link that PSSs have with the concepts of Sustainability and Circular Economy deserves special attention, as well as the need to address PSSs from an economic and sustainable perspective, positioning PSSs as an alternative to traditional consumption models (Batlles-delaFuente et al. 2021); additionally, PSSs would benefit from case studies addressing appropriate metrics, methods and tools to help operationalize the Design for Social Sustainability (Corsini and Moultrie 2021); digital PSSs and territorial servitization are emerging trends to be explored (Zhou and Song 2021); Smart PSS concepts need further studies to cope with the continuous advances of technologies and marketing requirements (Wu et al. 2021); user feedback should be explored in the preliminary design of Smart PSS solutions (Song et al. 2021); interdisciplinary studies contemplating marketing issues are needed to analyze the ‘value’ concept and enhance PSS business model knowledge (Moro et al. 2021); and the inclusion of customization issues in PSS development has to be expanded, providing models to augment companies’ competitiveness (Haber and Fargnoli 2021).

So, considering recent trends and gaps reported in the literature, the aim of this Special Issue is to discuss and consolidate models, methods and practices for the development, offering and evaluation of Sustainable PSS solutions, enlightening the contribution of PSSs to sustainability.

In this Special Issue, original research articles and reviews are welcome. Research areas may include (but are not limited to) the following:

  • Models and practices for the development of Sustainable PSS solutions;
  • Customization in Sustainable PSS solutions;
  • Sustainable PSS case studies;
  • Digital and Smart PSSs;
  • PSS contributions to Sustainability and Circular Economy;
  • PSSs from an economic and sustainable perspective;
  • PSSs as an alternative to traditional consumption models;
  • PSS contributions to the social dimension of sustainability;
  • Metrics and methods to assess and/or operationalize Sustainable PSSs;
  • User feedback in the design of Sustainable PSS solutions;
  • Life Cycle Sustainability Assessment on PSS offers;
  • Skills and capabilities needed to develop S-PSS solutions;
  • Value creation and value capture in Sustainable PSS solutions.

We look forward to receiving your contributions.

Prof. Dr. Jose Luis Duarte Ribeiro
Prof. Dr. Janine Fleith de Medeiros
Guest Editors

Manuscript Submission Information

Manuscripts should be submitted online at www.mdpi.com by registering and logging in to this website. Once you are registered, click here to go to the submission form. Manuscripts can be submitted until the deadline. All submissions that pass pre-check are peer-reviewed. Accepted papers will be published continuously in the journal (as soon as accepted) and will be listed together on the special issue website. Research articles, review articles as well as short communications are invited. For planned papers, a title and short abstract (about 100 words) can be sent to the Editorial Office for announcement on this website.

Submitted manuscripts should not have been published previously, nor be under consideration for publication elsewhere (except conference proceedings papers). All manuscripts are thoroughly refereed through a single-blind peer-review process. A guide for authors and other relevant information for submission of manuscripts is available on the Instructions for Authors page. Sustainability is an international peer-reviewed open access semimonthly journal published by MDPI.

Please visit the Instructions for Authors page before submitting a manuscript. The Article Processing Charge (APC) for publication in this open access journal is 2400 CHF (Swiss Francs). Submitted papers should be well formatted and use good English. Authors may use MDPI's English editing service prior to publication or during author revisions.

Keywords

  • product–service systems
  • sustainability
  • sustainable PSS
  • innovation
  • digital PSS
  • smart PSS
  • circular economy
  • life cycle sustainability assessment
  • consumer behavior
  • value creation
  • value capture

Published Papers (4 papers)

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Research

29 pages, 6923 KiB  
Article
How Can We Promote Smartphone Leasing via a Buyback Program?
by Gaidi Tian and Chunfa Li
Sustainability 2023, 15(14), 11386; https://doi.org/10.3390/su151411386 - 21 Jul 2023
Cited by 1 | Viewed by 998
Abstract
Leasing is an important sustainable PSS model of recycling smartphones, and they have emerged as a crucial component of retailers’ business evolution in recent times. Using hybrid selling–leasing transformations, retailers not only provide selling services but also leasing services, which not only increases [...] Read more.
Leasing is an important sustainable PSS model of recycling smartphones, and they have emerged as a crucial component of retailers’ business evolution in recent times. Using hybrid selling–leasing transformations, retailers not only provide selling services but also leasing services, which not only increases revenue sources but also triggers internal competition. Due to this, retailers are reluctant to promote smartphone leasing. How can we enhance retailers’ motivation to promote smartphone leasing? This paper aims to answer this question by exploring the potential of a manufacturer’s buyback program and analyzing three price decision models: pure selling (S), hybrid selling–leasing without a buyback program (SL), and hybrid selling–leasing with a buyback program (HSL). The results show that (1) when consumers’ acceptance of leasing is moderate, retailers can benefit from hybrid selling–leasing transformation. (2) If the manufacturer chooses to buy back used leasing smartphones from the retailer, it is advisable to set a high buyback price that is at least equal to their residual value. (3) The buyback program can increase consumers’ leasing demand and manufacturer’s profits, as well as decrease the environmental impact of the supply chain system. More importantly, it has the potential to drive retailers to conduct hybrid selling–leasing transformation and can establish a positive correlation between retailers’ profits and consumers’ acceptance of leasing. This means that buyback programs can promote smartphone leasing and can be beneficial for smartphone recycling and urban sustainable development. Full article
(This article belongs to the Special Issue Product-Service Systems and Sustainability)
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24 pages, 1825 KiB  
Article
The Product–Service System Supply Chain Capabilities and Their Impact on Sustainability Performance: A Dynamic Capabilities Approach
by Dian Retno Sari Dewi, Yustinus Budi Hermanto, Elizabeth Tait and Martinus Edy Sianto
Sustainability 2023, 15(2), 1148; https://doi.org/10.3390/su15021148 - 7 Jan 2023
Cited by 8 | Viewed by 2073
Abstract
In response to competition and other market challenges, many consumer manufacturing companies are offering Product–Service Systems (PSSs) in order to improve their sustainability performance. This paper aims to examine the relationship between the PSS supply chain (SC) capabilities and sustainability performance. It empirically [...] Read more.
In response to competition and other market challenges, many consumer manufacturing companies are offering Product–Service Systems (PSSs) in order to improve their sustainability performance. This paper aims to examine the relationship between the PSS supply chain (SC) capabilities and sustainability performance. It empirically investigates a framework that hypothesises the impact of seven PSS SC capabilities on sustainability performance. Data were collected from 447 official motorcycle service partners in Indonesia and analysed using structural equation modelling. The findings reveal that innovative service delivery and sustainable product–service capability positively affect sustainability performance, whereas partner development, reflexive control, and re-conceptualisation positively affect sustainable product–service capability. The results also validate that collaboration and knowledge assessment do not directly affect sustainability performance. A contribution of this study is the innovative use of quantitative methods to provide empirical evidence that the PSS SC capabilities can contribute to sustainability performance, directly and indirectly. It also broadens the utilisation of Dynamic Capabilities (DCs) in PSS SC research. The findings also guide managers and decision-makers in the implementation of the PSS SC capabilities required to enhance sustainability performance. Full article
(This article belongs to the Special Issue Product-Service Systems and Sustainability)
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Graphical abstract

23 pages, 1285 KiB  
Article
Investigation of Product–Service System Components as Control Points for Value Creation and Development Process
by Rahman Dwi Wahyudi, Moses Laksono Singgih and Mokh Suef
Sustainability 2022, 14(23), 16216; https://doi.org/10.3390/su142316216 - 5 Dec 2022
Cited by 5 | Viewed by 1737
Abstract
Since the early 2000s, product–service systems (PSS) have become a research concern because the benefits provided cover many aspects. PSS is divided into three types, namely, Type 1: product-oriented, Type 2: use-oriented, and Type 3: result-oriented. PSS is a system comprising different components. [...] Read more.
Since the early 2000s, product–service systems (PSS) have become a research concern because the benefits provided cover many aspects. PSS is divided into three types, namely, Type 1: product-oriented, Type 2: use-oriented, and Type 3: result-oriented. PSS is a system comprising different components. As a system compiler, the components are the starting point for the value-creation process and continue to impact the PSS’s life cycle. However, elaboration of PSS components in previous studies has lacked. This situation indicates an urgent need to investigate PSS components and, thus, our evaluations of the value creation and the developmental processes of PSS seek to be broad and divergent. The investigation that forms the purpose of this article includes an elaboration of the PSS components, a calculation of the PSS components’ importance levels, statistical testing of the differences in importance levels due to PSS type, correlation testing between components, and a determination of the PSS components concerning the sustainability aspect based on the perspective of customers. The investigation began with the development of a questionnaire and a reliability–validity test. In addition, we identify the PSS components, test the difference in importance level using the Mann–Whitney test, and survey customers to determine the sustainability-related components. This article’s findings can be used to specify the critical point for value creation and PSS development. The elaborated PSS components are products, services, actors, stakeholder relationships, and technology. The difference in importance level indicates that PSS Type 2 customers perceive a distinction in the importance of technology. The essential components of each type of PSS are distinct, necessitating the use of different development strategies, including for sustainability aspects. Full article
(This article belongs to the Special Issue Product-Service Systems and Sustainability)
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17 pages, 465 KiB  
Article
Knowledge Reuse in Product-Service Systems
by Yan Xin and Ville Ojanen
Sustainability 2022, 14(21), 14504; https://doi.org/10.3390/su142114504 - 4 Nov 2022
Viewed by 1120
Abstract
The current study examines knowledge reuse (focused on the recipient) from a product life-cycle perspective in the context of product-service systems through 27 semi-structured interviews in 11 firms. This study focused on the phases of the beginning-of-life (represented by R&D, purchasing, and production) [...] Read more.
The current study examines knowledge reuse (focused on the recipient) from a product life-cycle perspective in the context of product-service systems through 27 semi-structured interviews in 11 firms. This study focused on the phases of the beginning-of-life (represented by R&D, purchasing, and production) and the middle-of-life (represented by logistics, customer service/quality, and sales). Similarities and differences were found between and within the two phases and the six sub-phases. Our research suggests that to remain competitive, a consistent understanding of the knowledge requirements for both sender and recipient should be identified, a match between the knowledge sourced and the mechanism employed should be made, and organizational culture/mechanisms to retain higher-caliber employees should be prioritized. Full article
(This article belongs to the Special Issue Product-Service Systems and Sustainability)
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