Proceedings, Volume 85, Issue 1

In submitting conference proceedings to Proceedings, the volume editors of the proceedings certify to the publisher that all papers published in this volume have been subjected to peer review administered by the volume editors [...]

The introduction of digitization into the economy has significantly altered working methods. New technologies have a significant impact on labor market conditions, business dynamics, and the skills required to stay in the market. In order for an indi...

Serbia has recognized the potential of the tourism sector, which is visible through the adopted public policies in this area. However, the question arises as to whether the conditions necessary for their fulfillment have been established. This pilot...

This paper investigates the degree of implementation of the customer relationship management (CRM) concept in Serbian banks. The CRM strategy is extremely important in the financial services sector, given the number of clients and their rapidly chang...

The advancements in autonomous driving technology are triggering a worldwide disruption to the transportation industry. In the state of Kuwait where people enjoy high financial power, there is a market for introducing a wide range of high-tech vehicl...

In this scientific research work, the possibilities of applying artificial intelligence of neural networks, i.e., Adaptive Neuro-Fuzzy Inference System (ANFIS) methodology will be presented and explored as a support in teaching mathematics in predict...

This research aims to determine key drivers for intention to use digital banking services, i.e., e-banking, m-banking in Kuwait. Data was collected from 202 bank customers using a questionnaire. All items were measured by a 5-point Likert scale. Fact...

This paper explores what innovative Serbian entrepreneurial firms are and what types of business process innovations they have introduced [...]

This study’s goal is to objectively look at the negative aspects of business-to-business (B2B) connections in established global business models that rely on robust networks. The partial least squares structural equation model is utilized for d...

The research objective of the study is to assess the impact of perceived ease of use, perceived usefulness, personal innovativeness, perceived risk, and social influence on the intention to use mobile banking applications by university students in Ku...