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Proceeding Paper

Is There a Relationship between Making Digital Payments and Internet Usage, Digital Skills, and Education Worldwide? †

by
Marija Antonijević
*,
Đina Ivanović
and
Valentina Vukmirović
Institute of Economic Sciences, 11000 Belgrade, Serbia
*
Author to whom correspondence should be addressed.
Presented at the Digital Transformation in Business: Challenges and New Opportunities, West Mishref, Kuwait, 17 November 2022.
Proceedings 2023, 85(1), 11; https://doi.org/10.3390/proceedings2023085011
Published: 7 March 2023

Abstract

:
This paper examines whether there is a significant positive relationship between making digital payments and the following variables: 1. Internet usage, 2. digital skills, and 3. education. Data for 114 countries are gathered from the Global Findex database 2017, World Economic Forum—The Global Competitiveness Report 2017–2018, and the World Bank database. The correlation analysis results show a statistically significant strong positive relationship between making digital payments and each of the variables, i.e., the level of Internet usage, digital skills, and education. The strongest relationship is identified between making digital payments and Internet usage, indicating the critical role of Internet infrastructure and affordability.

1. Objectives

Improvements in technology and changes in human behavior related to increasing usage of the Internet and mobile devices (smartphones, laptops, and tablets) in everyday life have significantly changed the way individuals execute their financial activities. Numerous studies investigated the association between the usage of digital financial services and variables such as Internet usage, digital skills, and education [1,2,3,4,5,6]. Considering that no study has been conducted on a global level, the aim of this research is to determine whether there is a statistically significant positive relationship between making digital payments and the level of 1. Internet usage, 2. digital skills, and 3. education worldwide.

2. Methodology

For the analysis, we collected data for 114 countries from the following publicly available databases: the Global Findex database 2017 [7], Global Competitiveness Report 2017–2018 [8,9], and the World Bank database [10]. We used correlation analysis with a 95% confidence interval to test the formulated hypotheses. We observed only the 2017 data, considering that it was the initial year of digital skills data publication.

3. Results

Our findings reveal that there is a significant strong positive relationship between making digital payments and:
  • The level of Internet usage, i.e., the percentage of citizens who used the Internet (correlation coefficient = 0.721);
  • The level of citizens’ digital skills, i.e., computer skills, basic coding, digital reading (correlation coefficient = 0.633);
  • The level of citizens’ education, i.e., tertiary education enrollment rate (correlation coefficient = 0.659).

4. Implications

The results highlight the significance of the Internet infrastructure and its affordability, considering that the highest value of the correlation coefficient is between variables Making digital payments and the level of Internet usage, i.e., the percentage of citizens who used the Internet. In addition, our findings indicate the importance of education and the possession of an adequate level of digital skills for adopting digital financial services. Countries, especially low-income countries, should develop strategies to improve the state of their citizens’ financial inclusion in the mentioned segments.

5. Originality Value

There is no similar research that has examined the existence of a statistically significant relationship between the citizens’ level of Internet usage, digital skills, and education and their execution of digital payments on a global level.

6. Contribution

The results of this study will be a valuable contribution to the existing body of literature in this research field. In addition, our research provides insights into the relationships between the mentioned variables globally.

Author Contributions

Conceptualization, M.A., Đ.I. and V.V.; methodology, M.A., Đ.I. and V.V.; software, Đ.I.; validation, M.A. and Đ.I.; formal analysis, Đ.I.; investigation, M.A.; resources, M.A.; data curation, M.A.; writing—original draft preparation, M.A., Đ.I. and V.V.; writing—review and editing, M.A., Đ.I. and V.V.; visualization, M.A.; supervision, V.V.; project administration, M.A.; funding acquisition, M.A. All authors have read and agreed to the published version of the manuscript.

Funding

This research was funded by the Ministry of science, technological development and innovations of the Republic of Serbia.

Institutional Review Board Statement

The study was conducted in accordance with the Declaration of Helsinki, and approved by the Institutional Review Board (or Ethics Committee) of the Institute of Economic Sciences.

Informed Consent Statement

Informed consent was obtained from all subjects involved in the study.

Data Availability Statement

Acknowledgments

This paper is supported by the Ministry of science, technological development and innovations of the Republic of Serbia.

Conflicts of Interest

The authors declare no conflict of interest.

References

  1. Adamek, J.; Solarz, M. The digital skills are conducive to using the Internet and mobile banking services in light of nationwide own research results. Pr. Nauk. Uniw. Ekon. Wrocławiu 2020, 64, 5–22. [Google Scholar] [CrossRef]
  2. Herwadkar, S.; Verma, R.; Bilantu, P. Drivers of Digital Payments: A Cross Country Study. RBI Bulletin August 2019. Available online: https://rbidocs.rbi.org.in/rdocs/Bulletin/PDFs/1DRIVERSOFDIGITALPAYMENTS7A43A13DB4F44F27ADF55D22FDCAAABB.PDF (accessed on 14 February 2022).
  3. Jiménez, J.R.Z.; Díaz, I.A. Educational level and Internet banking. J. Behav. Exp. Financ. 2019, 22, 31–40. [Google Scholar] [CrossRef]
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  6. Munari, S.A.; Susanti, S. The Effect of Ease of Transaction, Digital Literacy, and Financial Literacy on The Use of E-Banking. Econ. Educ. Anal. J. 2021, 10, 298–309. [Google Scholar] [CrossRef]
  7. Demirgüç-Kunt, A.; Klapper, L.; Singer, D.; Ansar, S.; Hess, J. The Global Findex Database 2017: Measuring Financial Inclusion and the Fintech Revolution; World Bank: Washington, DC, USA, 2018. [Google Scholar]
  8. World Economic Forum. Global Competitiveness Index 2017–2018 Competitiveness Rankings—Tertiary Education Enrollment Rate. 2018a. Available online: http://reports.weforum.org/global-competitiveness-index-2017-2018/competitiveness-rankings/#series=ENROL3GR (accessed on 10 February 2022).
  9. World Economic Forum. Global Competitiveness Index 2017–2018 Competitiveness Rankings—Internet Users. 2018b. Available online: http://reports.weforum.org/global-competitiveness-index-2017-2018/competitiveness-rankings/#series=NETUSERPCT (accessed on 10 February 2022).
  10. World Bank. (n.d.). GCI 4.0: Digital Skills among Population. Available online: https://tcdata360.worldbank.org/indicators/h945a9708?country=BRA&indicator=41400&viz=line_chart&years=2017,2019 (accessed on 10 February 2022).
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Share and Cite

MDPI and ACS Style

Antonijević, M.; Ivanović, Đ.; Vukmirović, V. Is There a Relationship between Making Digital Payments and Internet Usage, Digital Skills, and Education Worldwide? Proceedings 2023, 85, 11. https://doi.org/10.3390/proceedings2023085011

AMA Style

Antonijević M, Ivanović Đ, Vukmirović V. Is There a Relationship between Making Digital Payments and Internet Usage, Digital Skills, and Education Worldwide? Proceedings. 2023; 85(1):11. https://doi.org/10.3390/proceedings2023085011

Chicago/Turabian Style

Antonijević, Marija, Đina Ivanović, and Valentina Vukmirović. 2023. "Is There a Relationship between Making Digital Payments and Internet Usage, Digital Skills, and Education Worldwide?" Proceedings 85, no. 1: 11. https://doi.org/10.3390/proceedings2023085011

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