Abstract
This paper examines whether there is a significant positive relationship between making digital payments and the following variables: 1. Internet usage, 2. digital skills, and 3. education. Data for 114 countries are gathered from the Global Findex database 2017, World Economic Forum—The Global Competitiveness Report 2017–2018, and the World Bank database. The correlation analysis results show a statistically significant strong positive relationship between making digital payments and each of the variables, i.e., the level of Internet usage, digital skills, and education. The strongest relationship is identified between making digital payments and Internet usage, indicating the critical role of Internet infrastructure and affordability.
1. Objectives
Improvements in technology and changes in human behavior related to increasing usage of the Internet and mobile devices (smartphones, laptops, and tablets) in everyday life have significantly changed the way individuals execute their financial activities. Numerous studies investigated the association between the usage of digital financial services and variables such as Internet usage, digital skills, and education [1,2,3,4,5,6]. Considering that no study has been conducted on a global level, the aim of this research is to determine whether there is a statistically significant positive relationship between making digital payments and the level of 1. Internet usage, 2. digital skills, and 3. education worldwide.
2. Methodology
For the analysis, we collected data for 114 countries from the following publicly available databases: the Global Findex database 2017 [7], Global Competitiveness Report 2017–2018 [8,9], and the World Bank database [10]. We used correlation analysis with a 95% confidence interval to test the formulated hypotheses. We observed only the 2017 data, considering that it was the initial year of digital skills data publication.
3. Results
Our findings reveal that there is a significant strong positive relationship between making digital payments and:
- The level of Internet usage, i.e., the percentage of citizens who used the Internet (correlation coefficient = 0.721);
- The level of citizens’ digital skills, i.e., computer skills, basic coding, digital reading (correlation coefficient = 0.633);
- The level of citizens’ education, i.e., tertiary education enrollment rate (correlation coefficient = 0.659).
4. Implications
The results highlight the significance of the Internet infrastructure and its affordability, considering that the highest value of the correlation coefficient is between variables Making digital payments and the level of Internet usage, i.e., the percentage of citizens who used the Internet. In addition, our findings indicate the importance of education and the possession of an adequate level of digital skills for adopting digital financial services. Countries, especially low-income countries, should develop strategies to improve the state of their citizens’ financial inclusion in the mentioned segments.
5. Originality Value
There is no similar research that has examined the existence of a statistically significant relationship between the citizens’ level of Internet usage, digital skills, and education and their execution of digital payments on a global level.
6. Contribution
The results of this study will be a valuable contribution to the existing body of literature in this research field. In addition, our research provides insights into the relationships between the mentioned variables globally.
Author Contributions
Conceptualization, M.A., Đ.I. and V.V.; methodology, M.A., Đ.I. and V.V.; software, Đ.I.; validation, M.A. and Đ.I.; formal analysis, Đ.I.; investigation, M.A.; resources, M.A.; data curation, M.A.; writing—original draft preparation, M.A., Đ.I. and V.V.; writing—review and editing, M.A., Đ.I. and V.V.; visualization, M.A.; supervision, V.V.; project administration, M.A.; funding acquisition, M.A. All authors have read and agreed to the published version of the manuscript.
Funding
This research was funded by the Ministry of science, technological development and innovations of the Republic of Serbia.
Institutional Review Board Statement
The study was conducted in accordance with the Declaration of Helsinki, and approved by the Institutional Review Board (or Ethics Committee) of the Institute of Economic Sciences.
Informed Consent Statement
Informed consent was obtained from all subjects involved in the study.
Data Availability Statement
The data sources for the variables are listed below. Making digital payments, available online: https://www.worldbank.org/en/publication/globalfindex/Data; Internet usage, available online: http://reports.weforum.org/global-competitiveness-index-2017-2018/competitiveness-rankings/#series=NETUSERPCT; Digital skills, available online: https://tcdata360.worldbank.org/indicators/h945a9708?country=BRA&indicator=41400&viz=line_chart&years=2017,2019; Education, available online: http://reports.weforum.org/global-competitiveness-index-2017-2018/competitiveness-rankings/#series=ENROL3GR.
Acknowledgments
This paper is supported by the Ministry of science, technological development and innovations of the Republic of Serbia.
Conflicts of Interest
The authors declare no conflict of interest.
References
- Adamek, J.; Solarz, M. The digital skills are conducive to using the Internet and mobile banking services in light of nationwide own research results. Pr. Nauk. Uniw. Ekon. Wrocławiu 2020, 64, 5–22. [Google Scholar] [CrossRef]
- Herwadkar, S.; Verma, R.; Bilantu, P. Drivers of Digital Payments: A Cross Country Study. RBI Bulletin August 2019. Available online: https://rbidocs.rbi.org.in/rdocs/Bulletin/PDFs/1DRIVERSOFDIGITALPAYMENTS7A43A13DB4F44F27ADF55D22FDCAAABB.PDF (accessed on 14 February 2022).
- Jiménez, J.R.Z.; Díaz, I.A. Educational level and Internet banking. J. Behav. Exp. Financ. 2019, 22, 31–40. [Google Scholar] [CrossRef]
- Lyons, A.C.; Kass-Hanna, J.; Fava, A. Fintech development and savings, borrowing, and remittances: A comparative study of emerging economies. Emerg. Mark. Rev. 2021, 51, 100842. [Google Scholar]
- McHenry, G.; Goldberg, R.M.; Lewis, M.; Carlson, E.; Mehta, I. Digital and Economic Inclusion: How Internet Adoption Impacts Banking Status. 2017. Available online: https://ssrn.com/abstract=2944394 (accessed on 6 March 2022).
- Munari, S.A.; Susanti, S. The Effect of Ease of Transaction, Digital Literacy, and Financial Literacy on The Use of E-Banking. Econ. Educ. Anal. J. 2021, 10, 298–309. [Google Scholar] [CrossRef]
- Demirgüç-Kunt, A.; Klapper, L.; Singer, D.; Ansar, S.; Hess, J. The Global Findex Database 2017: Measuring Financial Inclusion and the Fintech Revolution; World Bank: Washington, DC, USA, 2018. [Google Scholar]
- World Economic Forum. Global Competitiveness Index 2017–2018 Competitiveness Rankings—Tertiary Education Enrollment Rate. 2018a. Available online: http://reports.weforum.org/global-competitiveness-index-2017-2018/competitiveness-rankings/#series=ENROL3GR (accessed on 10 February 2022).
- World Economic Forum. Global Competitiveness Index 2017–2018 Competitiveness Rankings—Internet Users. 2018b. Available online: http://reports.weforum.org/global-competitiveness-index-2017-2018/competitiveness-rankings/#series=NETUSERPCT (accessed on 10 February 2022).
- World Bank. (n.d.). GCI 4.0: Digital Skills among Population. Available online: https://tcdata360.worldbank.org/indicators/h945a9708?country=BRA&indicator=41400&viz=line_chart&years=2017,2019 (accessed on 10 February 2022).
Disclaimer/Publisher’s Note: The statements, opinions and data contained in all publications are solely those of the individual author(s) and contributor(s) and not of MDPI and/or the editor(s). MDPI and/or the editor(s) disclaim responsibility for any injury to people or property resulting from any ideas, methods, instructions or products referred to in the content. |
© 2023 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https://creativecommons.org/licenses/by/4.0/).